Publications

March 2022 (Revised January 2023)
Case

Clara Wu Tsai and Brooklyn Loan Innovation

By: Archie L. Jones, Jeffrey J. Bussgang and Henry McGee

Philanthropist Clara Wu Tsai is committed to racial equity and investing in Brooklyn-based minority business owners. In the wake of the George Floyd murder, she decides to create a new initiative called the Social Justice Fund and commit an initial $50 million over 10... View Details

Keywords: Minority-owned Businesses; Racial Equity; Entrepreneurship; Race; Values and Beliefs; Small Business; Partners and Partnerships; Social Issues; Investment; Corporate Social Responsibility and Impact; Decision Making; Brooklyn

November 2012 (Revised August 2013)
Case

A Politician in a Leather Suit and the Paradox of Japanese Capitalism

By: Karthik Ramanna and Matthew Shaffer

Two lost decades later, capitalism in Japan embodies peculiar contradictions—preserving wealth and social stability in the face of declining economic power. Scant transparency in Japanese corporate practices plays an important role in this phenomenon. Sometimes... View Details

Keywords: Crime and Corruption; Economic Systems; Economic Slowdown and Stagnation; Fairness; Values and Beliefs; Corporate Accountability; Corporate Governance; Civil Society or Community; Japan; Tokyo

December 2004 (Revised April 2006)
Case

Mavens & Moguls: Because Marketing Matters...

By: Myra M. Hart, Kristin Lieb and Victoria Winston

Mavens & Moguls is a virtual marketing-consulting firm of approximately 40 professionals. Examines the processes by which Paige Arnof-Fenn (an HBS grad with deep industry experience)draws on her experience and her network to create a high-quality marketing consulting... View Details

Keywords: Networks; Values and Beliefs; Business Growth and Maturation; Organizational Structure; Marketing; Entrepreneurship; Experience and Expertise; Growth and Development Strategy; Consulting Industry

Find at Harvard

05 May 2015
First Look

First Look: May 5

socially driven purpose because of how it affects-through the visibility of firm membership and through the visibility of the firm's actions-employee identity and reputation, where we define "identity" as our own beliefs about... View Details

Keywords: Carmen Nobel

October 1999
Case

Royal Dutch/Shell in Transition (A)

By: Lynn S. Paine

After the Brent Spar episode and the 1995 events in Nigeria, Shell undertakes an intensive review of its values and business principles. At the same time, it conducts the largest multi-stakeholder consultation in its history in an effort to better understand society's... View Details

Keywords: Corporate Governance; Corporate Accountability; Corporate Social Responsibility and Impact; Social Issues; Public Opinion; Moral Sensibility; Values and Beliefs; Transformation; Environmental Accounting; Energy Industry

December 2020
Supplement

Tokio Marine Group (B)

By: David J. Collis, Nobuo Sato and Akiko Kanno

Updates the Tokio Marine (A) case by providing information on the organisation structure adopted by the Japanese insurance firm as it moved to integrate its global operations, along with changes in HR policies that sought to balance traditional Japanese practices with... View Details

Keywords: Organisational Design; Organization Structure; Culture; Global Strategy; Organizational Design; Organizational Structure; Organizational Culture; Values and Beliefs; Human Resources; Insurance Industry; Japan

September 2020 (Revised April 2021)
Case

Hitachi Rail Limited (A)

By: David J. Collis, Akiko Kanno and Nobuo Sato

Hitachi must decide whether to make a British executive, who has successfully built its European rail business from scratch, head of its global rail division even though the bulk of revenues for the unit still come from Japan. The case describes the history of Hitachi... View Details

Keywords: Global Strategy; Leadership; Values and Beliefs; Human Resources; Globalized Firms and Management; Organizational Structure; Rail Industry; Japan

2008
Book

Finding Your True North: A Personal Guide

By: Bill George, Andrew McLean and Nick Craig

Based on Bill George's bestselling book True North, this personal guide offers leaders a comprehensive method for identifying their unique “True North.” The book offers methods for personal reflection and includes targeted exercises that help leaders hone in on the... View Details

Keywords: Values and Beliefs; Leadership; Personal Development and Career; Motivation and Incentives; Personal Characteristics

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05 Nov 2019
Blog Post

Environmental Change and Ground-level Impact

well, doing so is actually easier than a lot of students think. There can sometimes be this belief that you have to choose between working on something that really matters to you and doing something that is good for your career. As an HBS... View Details

23 May 2019
News

Michael R. Bloomberg, MBA 1966

belief that something can’t be done. In 2001, then with two daughters in college, Bloomberg decided—against very long odds—to take his no-nonsense, data-centric approach and his lifelong dedication to public service and apply himself to... View Details

Keywords: Susan Young

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

MMT's different perspective Now comes Modern Monetary Theory (MMT), which maintains that the assumptions underlying conventional thinking may have been all wrong these many years. It is based in part on the belief that there may be a... View Details

Keywords: by James Heskett

07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

to go outside them in terms of conduct or operations or strategy"; and also the belief systems, which don't simply set forth a list of Thou shalt nots, but which address what the organization positively stands for in terms of... View Details

Keywords: by Harvard Management Update

13 May 2013
Blog Post

The Summer is Finally Over

culture. As a first-year at Harvard Business School, you take several classes that suggest that the most successful companies have strong, indelible cultures that embody its employees’ beliefs and values. While the cases and discussions... View Details

Keywords: Entertainment / Media / Sports

Profile

Jamal Motlagh

You analyze data without much foresight into the outcome, and you arrive at a plan of action you're prepared to debate in class. We challenge each others' underlying beliefs and assumptions, and push back in a safe environment."... View Details

August 2009
Article

The Reality and Myth of Sacred Issues in Negotiations

By: A. E. Tenbrunsel, K A. Wade-Benzoni, V. H. Medvec, L. Thompson and M. H. Bazerman

This paper investigates the role of sacred issues in a dyadic negotiation set in an environmental context. As predicted, when negotiators focus on sacred issues, this negatively impacts the negotiation, producing more impasses, lower joint outcomes, and more negative... View Details

Keywords: Decision Choices and Conditions; Values and Beliefs; Negotiation Process; Negotiation Tactics; Conflict of Interests; Perception; Cooperation