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  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them for View Details
Keywords: by Peter K. Jacobs
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

had established a reputation as a provider of some of the district's best-prepared new teachers. Yet Solomon wondered if their approach so far was optimal going forward. Carol Johnson, the new superintendent for BPS, was developing a... View Details
Keywords: Martha Lagace
  • 02 Aug 2016
  • First Look

August 2, 2016

the optimal capital requirement is around 20%. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51305 The Empirical Economics of Online Attention By: Boik, Andre, Shane Greenstein, and Jeffrey Prince Abstract—In... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

time-varying, regularized parameters, and multiplicative errors can make its quantile forecasts more accurate than leading diffusion models, such as the Bass, gamma/shifted-Gompertz, and trapezoid models. Fifth, the model's estimation procedure is based on an efficient... View Details
Keywords: Dina Gerdeman
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

shift slightly in mindset to optimize for their work more often. Related Reading: Hiding From Managers Can Increase Your Productivity Airplane Design Brings Out the Class Warfare in Us All Why You Are Unhappy at Work What do you think?... View Details
Keywords: Re: Ethan S. Bernstein
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

that each $1 invested in display and search leads to a return of $1.24 for display and $1.75 for search ads, which contrasts sharply with the estimated returns based on standard metrics. We use these results to show how optimal budget... View Details
Keywords: Sean Silverthorne
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

It's easy to come up with a recipe for disaster when the subject is negotiation. As in chess, once you sit down at the table every move counts. So many factors compete to undermine an optimal settlement: the emotions of both participants;... View Details
Keywords: by Martha Lagace
  • 11 Mar 2014
  • First Look

First Look: March 11

Strategies By: Pomeranz, Dina, Cristobal Marshall, and Pamela Castellon Abstract—Reducing tax evasion is a key challenge for governments around the world, particularly in developing countries. This paper presents a methodology to generate information to View Details
Keywords: Sean Silverthorne
  • 07 Aug 2012
  • First Look

First Look: August 7

parts. Implications for diversity research are discussed.   Working PapersUnobserved State Fragility and the Political Transfer Problem Authors:Faisal Z. Ahmed and Eric Werker Abstract Autocrats experiencing a windfall in unearned income may find it View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

guidance for leaders considering these questions and can help them estimate their optimal span of control. The issues explored are ones many senior executives-not just CEOs-should revisit throughout their careers. The best leaders stay... View Details
Keywords: Carmen Nobel
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

  Working PapersOptimal Reserve Management and Sovereign Debt Authors:Laura Alfaro and Fabio Kanczuk Abstract Most models currently used to determine optimal foreign reserve holdings take the level of international debt as given. However,... View Details
Keywords: Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

default. Over the two years preceding default, we find that ratings grow increasingly pessimistic relative to a standard benchmark rating model prediction, while optimism remains for similar firms that do not default. Further, we find... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

consumers. One view argues intermediaries provide valuable product education and guide consumers towards suitable products. Consumers understand how commissions affect agents' incentives and make optimal product choices. The second view... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

customers, and the variables involved in designing an optimal credit card. Concludes with a consideration of the decisions the CRM team had to make in designing the project, including whether to use conjoint analysis or implement a mini... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

sharing where all peers are endowed with standard preferences and show that the endogenous structure of the network is conducive to sharing by a significant number of peers, even if sharing is costlier than freeriding. We build on this model of p2p to analyze the View Details
Keywords: Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

putting off those who find it liberating) is a tricky balance to achieve. Success therefore depends in part on constantly fine-tuning the mix between silence and signs to produce an optimal environment for given morals to endure. Q:... View Details
Keywords: by Sean Silverthorne; Education
  • 16 Oct 2012
  • First Look

First Look: October 16

  PublicationsEnterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data Author:Thomas H. Davenport Publication:FT Press, 2012 Abstract This book, an edited collection of research papers from the International... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

gain equal to between 0.6% and 1.5% of aggregate annual consumption, and it captures more than 60% of the gain from reform to the dynamic optimal policy. The gains are due to substantial increases in both efficiency and equity. When age... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

procurement and internal sourcing for the same input requires a consideration of complementarities across and constraints within modes of procurement. We create analytical foundations for making empirical predictions about when plural sourcing is likely to be View Details
Keywords: Sean Silverthorne

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