Management Practices - Publications - Faculty & Research

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

contributing negatively to my own curiosity and theirs,” she says. “Usually, the chaos or mess is not as big or loud as I envisioned it would get. And the joy that comes out of the little mess is significantly higher than the small amount of cleaning you have to do... View Details

Keywords: by Dina Gerdeman and Danielle Kost

April 1999 (Revised September 2000)
Case

Interep National Radio Sales, Inc.

By: Benson P. Shapiro, Stephen X. Doyle and Wade Myers

Interep must mobilize sales information technology, organizational structures, and sales management processes to protect and enhance its strong position as a radio advertising sales firm. Opportunities and risks are high in this complex, rapidly changing sales agency... View Details

Keywords: Management Practices and Processes; Sales; Strategy; Information Technology; Advertising; Risk and Uncertainty; Opportunities; Fluctuation; Media and Broadcasting Industry; Advertising Industry; New York (state, US)

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16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

organizations, and what managers must do to effectively lead the change process. Tushman and O'Reilly are the coauthors of Winning Through Innovation: A Practical Guide to Leading Organizational Change and... View Details

Keywords: by Staff

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

fluid intelligence wanes, crystallized intelligence—a different kind of thinking marked by synthesizing and sharing knowledge—grows, writes Brooks, a professor of Management Practice at HBS. He points to... View Details

Keywords: by Avery Forman

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

2019 Boston: Harvard Business Review Press Becoming a Manager: How New Managers Master the Challenges of Leadership By: Hill, Linda A. Abstract—In your career, or anyone's, there is one transition that stands out as the most crucial—going... View Details

Keywords: Dina Gerdeman

10 Jan 2017
First Look

First Look at New Research: January 10, 2017

How did he do these deals? What strategies and tactics worked and what failed? Why and under what conditions? What ethical challenges does this approach present? Is there an underlying logic and method to his approach that, well beyond the diplomacy of the 1970s,... View Details

Keywords: Sean Silverthorne

26 Jun 2007
First Look

First Look: June 26, 2007

managers of facilities that are subjected to comparable institutional pressures adopt distinct sets of management practices that appease different external constituents. Using... View Details

Keywords: Martha Lagace

March 1996
Case

New Product Development at Canon: The Contact Sensor Project

By: Joseph L. Bower and Michael Partington

Canon is one of the leading innovators in the world. This case describes the processes by which Canon manages the flow of ideas from basic science to new products, and how it harnesses product innovation to a strategy of diversification. View Details

Keywords: Innovation and Management; Strategic Planning; Innovation and Invention; Innovation Strategy; Management Practices and Processes; Diversification; Success; Consumer Products Industry

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04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

however, that most companies that claim to practice customer relationship management actually focus on managing individual customer interactions. While they think they are... View Details

Keywords: by Peter K. Jacobs

October 1988 (Revised February 1990)
Case

HCC Industries

Describes a corporation that switches its philosophy of budgeting from "stretch" targets to "minimum performance standard" targets. The change has implications for management incentives, compensation, and corporate planning. Early results suggest the concept was not... View Details

Keywords: Management Practices and Processes; Budgets and Budgeting

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2013
Working Paper

Management: Theory and Practice, and Cases

By: Richard L. Nolan

This working paper reports on a major Harvard Business School project designed to enhance MBA and practicing executives in case learning. The work is built on the foundation of HBS field cases employing the monomyth "hero's journey" classic story structure along... View Details

Keywords: Innovation; CIO; CEO; Hero's Journey; Monomyth; Management; Practice; Cases; Theory; Innovation and Invention

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Research Summary

Social Innovation

My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details

24 Nov 2010
Working Paper Summaries

Valuation When Cash Flow Forecasts Are Biased

Keywords: by Richard S. Ruback

Forthcoming
Article

Challenges and Facilitators in Implementing Remote Patient Monitoring Programs in Primary Care

By: Ruth Hailu, Jessica Sousa, Mitchell Tang, Ateev Mehrotra and Lori Uscher-Pines

Background: The COVID-19 pandemic resulted in greater use of remote patient monitoring (RPM). However, the use of RPM has been modest compared to other forms of telehealth.
Objective: To identify and describe barriers to the implementation of RPM among primary... View Details

Keywords: Health Care and Treatment; Technology Adoption; Health Industry

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18 Nov 2008
First Look

First Look: November 18, 2008

other reasons. Implications for the link between religion and pro-social behavior are discussed. No PDF is available at this time. Cases & Course MaterialsExecutive Pay and the Credit Crisis of 2008 Harvard Business School Case 109-036 The credit crisis of 2008... View Details

Keywords: Martha Lagace

November 1992
Case

Process Control at Polaroid (B)

By: H. Kent Bowen and Steven C. Wheelwright

The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed. View Details

Keywords: Employee Relationship Management; Job Design and Levels; Management Practices and Processes; Production; Quality; Mathematical Methods

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17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

stress” and “kept me mentally healthy and strong.” Some also noted that they were managing their social lives more proactively, making more concerted efforts to reach out to loved ones. “I called elderly family members regularly and... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

27 Aug 2014
Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

Takeuchi, a professor of management practice who leads the annual excursion. He tells students that the course "focuses on the links between strategy and innovation that prove useful in rebuilding a... View Details

Keywords: by Sean Silverthorne; Energy; Utilities; Retail

December 2010
Article

Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009

By: Dutch Leonard and Arnold M. Howitt

How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for-or even imagined? What forms of organisations are likely to be best able to cope with such... View Details

Keywords: Organizations; Management Practices and Processes; Natural Disasters; Crisis Management; Boundaries; United States

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