Publications

September 1997 (Revised May 1998)
Case

Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

By: Lynn S. Paine and Dale Coxe

This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details

Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States

November 2022
Case

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal

In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details

19 Mar 2021
Blog Post

Celebrating Black History: Elevating the Voices of Our Student and Alumni Communities

We’ve enjoyed the opportunity to honor the history and legacy of Black and African American members of our community who have and continue to lay the foundation for the next generation View Details

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

with a rigid structure that discouraged risk taking. For some, learning flex-leadership styles helped them to find success and others found company cultures outside of their home countries where they could... View Details

February 2023
Case

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)

By: Jorge Tamayo and Jenyfeer Martínez Buitrago

In 2020, Alejandro Simón, CEO of Sancor Seguros Group, a nearly 75-year-old cooperative that had become Argentina’s insurance leader, had to decide about the Group’s digital transformation strategy. The Group’s values and history needed to be considered during the... View Details

Keywords: Organizational Change and Adaptation; Digital Transformation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina

Natalia received her Ph.D. in Political Science in 2021 from the University of California, Berkeley, where she is currently a Research Associate at the Center on the Politics of Development. Prior to joining Harvard Business School, she was a Max Weber Fellow at... View Details

13 Mar 2014
HBS Seminar

David Moss, Harvard Business School

Article

Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'

By: Mary Tripsas

Organizations often experience difficulty when pursuing new technology. Large bodies of research have examined the behavioral, social, and cognitive forces that underlie this phenomenon; however, the role of an organization's identity remains relatively unexplored.... View Details

Keywords: Change Management; Disruptive Innovation; Organizational Culture; Behavior; Cognition and Thinking; Identity; Perception; Technology Adoption

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Article

When the Thought Doesn’t Count: The Dynamics of Unhelpful Help in Creative Organizations

By: Colin Fisher, Julianna Pillemer and Teresa Amabile

We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you don’t find... View Details

Keywords: Helping; Organizational Culture

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25 Sep 2017
Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

personified the success of modern democracy after World War II could have fallen into a state of failure and inertia, with no end in sight. “How do you have this system that’s... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

24 Apr 2014
News

Committed to a goal of 'zero harm' in the mining industry

we have a mining industry in which everyone goes home safely to their family at the end of the working day,” says Carroll, the first woman and non–South African to lead the nearly 100-year-old company. She used safety as a way to... View Details

01 Jun 2004
News

There and Back Again: The Challenges and Rewards of Working Abroad

Considering an international assignment? Working abroad can be a pivotal juncture in one’s career. Yet making a successful transition to another country isn’t just a question of adjusting to a new culture —... View Details

Keywords: Laura Singleton; international; relocation; employment

February 2023
Supplement

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (B)

By: Jorge Tamayo, Jenyfeer Martínez Buitrago and Mariana Cal

In 2021, Alejandro Simón, CEO of Sancor Seguros Group, had to reassess the Group’s digital transformation strategy. View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina