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All HBS Web
(1,741)
- News (140)
- Research (1,351)
- Events (9)
- Multimedia (4)
- Faculty Publications (700)
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- March 2011 (Revised June 2011)
- Supplement
Arck Systems (E)
By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a...
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Keywords:
Transformation;
Framework;
Compensation and Benefits;
Organizational Design;
Performance Evaluation;
Salesforce Management;
Motivation and Incentives;
Software
Larkin, Ian. "Arck Systems (E)." Harvard Business School Supplement 911-060, March 2011. (Revised June 2011.)
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
from the "lack of a clearly defined goal, lack of coordination, unclear or complicated plans," and other signs of ill preparation, according to Marine doctrine. Mental and organizational friction infiltrates negotiation as well....
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- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
organizational behavior. Our ideas have been profoundly influenced by these early scholars. Q: What concerns you about the emphasis of leadership studies on economic performance rather than social impact? A:...
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by Martha Lagace
- 26 Jun 2012
- First Look
First Look: June 26
Ashraf, Oriana Bandiera, and Kelsey Jack Abstract A substantial body of research investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive...
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Sean Silverthorne
- 30 Jan 2007
- First Look
First Look: January 30, 2007
the economic foundations of activity-based costing and balanced scorecard, as generalized supply and demand curves. It argues, however, that management accounting systems should not be viewed solely through an economic/social science lens but as constructed phenomena,...
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Martha Lagace
- 13 Oct 2015
- First Look
October 13, 2015
James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart, connected products have on...
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- 11 Jul 2005
- Research & Ideas
The New International Style of Management
customer-centric tends to be deeply embedded throughout the organization." 'corporate Culture Trumps National Culture' These findings suggest that excellence in global corporate competition demands certain success-enabling View Details
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by Garry Emmons
- 22 Jun 2010
- First Look
First Look: June 22
We then introduce a framework that provides a unified perspective on these research streams, thereby highlighting some important areas for future research and policy analysis in entrepreneurial finance. Organizational Designs and...
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Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information...
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Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their sales data to identify and...
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- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
corporate management, and how PGL helps executives address these critical issues. Q: How are fundamental changes occurring in the global business environment driving change at the organizational level? A: These are turbulent times for...
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by Staff
- November 2009 (Revised January 2010)
- Case
Zara: Managing Stores for Fast Fashion
By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain
Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store...
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Keywords:
Compensation and Benefits;
Employees;
Managerial Roles;
Service Operations;
Business Processes;
Organizational Change and Adaptation;
Performance Efficiency;
Performance Productivity;
Retail Industry
Ton, Zeynep, Elena Corsi, and Vincent Marie Dessain. "Zara: Managing Stores for Fast Fashion." Harvard Business School Case 610-042, November 2009. (Revised January 2010.)
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
Despite widespread rhetoric about the need for organizational agility, an astonishing number of businesses stay stuck in neutral when they need to implement a new strategy. Consider the situation that Lynne Camp faced in July 2000. Camp,...
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by Michael Beer & Russell A. Eisenstat
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while...
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Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make...
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- 24 Aug 2009
- Research & Ideas
SuperCorp: Values as Guidance System
have an economic logic that sustains the enterprise by attracting resources. Another pitfall is the creation of heightened expectations that are difficult to fulfill, leading to disappointment when performance falls short of the ideal or...
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by Rosabeth Moss Kanter
- 12 Apr 2016
- First Look
April 12, 2016
Abstract—In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them—why they stay, why they leave, and how the organization needs to change. A thoughtful exit...
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Sean Silverthorne
- 23 Dec 2008
- First Look
First Look: December 23, 2008
science of building a sufficient and sustainable "winning coalition" of support behind an organizational vision as well as dealing effectively with would-be "blocking coalitions." We illustrate the practice of...
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Martha Lagace
- 12 Sep 2006
- First Look
First Look: September 12, 2006
organizational culture, alignment, leadership style/fit, and change management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406111 The Board of Directors at Morgan Stanley Dean Witter (A) Harvard...
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Sean Silverthorne
- March 2021
- Case
The U.S. Home Improvement Sector in 2020
By: José Alvarez and David Lane
Provides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of COVID-19 on market leaders Home Depot and Lowe’s and the spike in online revenues for both. Also noted...
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Keywords:
Change Management;
Trends;
Leading Change;
Operations;
Organizational Change and Adaptation;
Performance;
Technology;
Construction Industry;
United States
Alvarez, José, and David Lane. "The U.S. Home Improvement Sector in 2020." Harvard Business School Case 521-032, March 2021.