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Show Results For
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All HBS Web
(2,350)
- News (791)
- Research (1,250)
- Multimedia (73)
- Faculty Publications (1,101)
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- December 2012
- Case
Ocean Mist Farms
By: David E. Bell, Jose B. Alvarez, Mary Shelman and Michael Norris
In late 2012, Kori Tuggle, director of marketing and business development at Ocean Mist Farms, a California produce company, examines her social media-based marketing program and her attempts to create a brand for a bulk commodity.
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Bell, David E., Jose B. Alvarez, Mary Shelman, and Michael Norris. "Ocean Mist Farms." Harvard Business School Case 513-027, December 2012.
- March 2012 (Revised April 2013)
- Case
Schön Klinik: Eating Disorder Care
By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell
The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and...
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Keywords:
Health Care Quality;
Outcomes;
Quality Improvement;
Strategy And Performance Measurement;
Integration;
Measurement and Metrics;
Competition;
Health Disorders;
Health Care and Treatment;
Outcome or Result;
Performance Evaluation;
Business Processes;
Health Industry;
Germany
Porter, Michael E., Emma Stanton, Jessica A. Hohman, and Caleb Stowell. "Schön Klinik: Eating Disorder Care." Harvard Business School Case 712-475, March 2012. (Revised April 2013.)
- March 2009 (Revised September 2010)
- Case
Dartmouth-Hitchcock Medical Center: Spine Care
By: Robert S. Huckman, Michael E. Porter, Rachel Gordon and Natalie Kindred
Describes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in...
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Keywords:
Health Care and Treatment;
Medical Specialties;
Service Delivery;
Service Operations;
Integration;
Value Creation;
Health Industry;
United States
Huckman, Robert S., Michael E. Porter, Rachel Gordon, and Natalie Kindred. "Dartmouth-Hitchcock Medical Center: Spine Care." Harvard Business School Case 609-016, March 2009. (Revised September 2010.)
- 07 Sep 2011
- First Look
First Look: Sept. 7
Crisis in Health Care Authors:Robert S. Kaplan and Michael E. Porter Publication:Harvard Business Review 89, no. 9 (September 2011) Abstract Existing health care costing...
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Keywords:
Sean Silverthorne
- fall/winter 1998
- Article
Envisioning IT-Enabled Innovation
By: Michael E. McGrath and Marco Iansiti
McGrath, Michael E., and Marco Iansiti. "Envisioning IT-Enabled Innovation." PRTM's Insight (fall/winter 1998).
- June 2005 (Revised September 2008)
- Class Lecture
Strategy: Building and Sustaining Competitive Advantage
By: Bharat N. Anand, Stephen P. Bradley, Pankaj Ghemawat, Tarun Khanna, Cynthia A. Montgomery, Michael E. Porter, Jan W. Rivkin, Michael G. Rukstad, John R. Wells and David B. Yoffie
It's great to have a blockbuster quarter or a revolutionary product or service, but true business excellence demands sustainability. Maintaining your competitive advantage requires a strategy that makes your business unique and carries you forward as the world around...
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Keywords:
Competitive Advantage
- 21 Aug 2012
- First Look
First Look: August 21
Rank-Order Tournaments Authors:Kevin J. Boudreau, Constance E. Helfat, Karim R. Lakhani, and Michael Menietti Abstract Economic analysis of rank-order tournaments has shown that intensified competition leads...
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Keywords:
Sean Silverthorne
- 21 Apr 2003
- Research & Ideas
Are Crummy Products Your Next Growth Opportunity?
Solution:Creating and Sustaining Successful Growth, written with co-author Michael E. Raynor, looks at the keys to creating new-growth companies that can sustain their competitive advantages. It is scheduled...
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Keywords:
by Sean Silverthorne
- Article
Spending Variation Among ACOs in the Medicare Shared Savings Program
By: Michael Anne Kyle, J. Michael McWilliams, Mary Beth Landrum, Bruce E. Landon, Paul Trompke, David J. Nyweide and Michael E. Chernew
OBJECTIVES: Understanding variation in spending across organizations, rather than across geographic areas, is important because care is delivered by organizations and interventions increasingly focus on organizations. Accountable care organizations (ACOs) are...
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Keywords:
Medicare;
Accountable Care Organizations;
ACOs;
Health Care and Treatment;
Spending;
Analysis
Kyle, Michael Anne, J. Michael McWilliams, Mary Beth Landrum, Bruce E. Landon, Paul Trompke, David J. Nyweide, and Michael E. Chernew. "Spending Variation Among ACOs in the Medicare Shared Savings Program." American Journal of Managed Care 26, no. 4 (April 2020): 170–175.
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with...
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Keywords:
Capacity Utilization;
Supply & Demand;
Operations Management;
Customer Service;
Management;
Demand and Consumers;
Service Operations;
Order Taking and Fulfillment;
Performance Capacity;
Customer Satisfaction;
Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.
- March 2009
- Supplement
(PRODUCT) RED Video (A) & (B)
By: Youngme E. Moon and Michael I. Norton
Keywords:
Media
Moon, Youngme E., and Michael I. Norton. "(PRODUCT) RED Video (A) & (B)." Harvard Business School Video Supplement 509-724, March 2009.
- April 2006 (Revised March 2007)
- Case
Southern States Communications
By: Constance E. Bagley and Michael B. Keating
Managers receiving letters claiming that their products or services violate the intellectual property rights of another sometimes have a tendency to ignore them after their technical staff advises them that the claims have no merit. Illustrates the perils of that...
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Bagley, Constance E., and Michael B. Keating. "Southern States Communications." Harvard Business School Case 806-170, April 2006. (Revised March 2007.)
- 2012
- Other Unpublished Work
Measuring Shared Value: How to Unlock Value by Linking Business and Social Results
By: Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke and Elizabeth Hawkins
Measuring shared value allows companies to maximize opportunities for innovation, growth, and social impact at scale. This article explains the specific purpose of shared value measurement and offers a step-by-step process and pragmatic approaches to measurement with...
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Keywords:
Society
Porter, Michael E., Greg Hills, Marc Pfitzer, Sonja Patscheke, and Elizabeth Hawkins. "Measuring Shared Value: How to Unlock Value by Linking Business and Social Results."
- July–August 1994
- Article
Making Competition in Health Care Work
By: Elizabeth O. Teisberg, M. E. Porter and Gregory B. Brown
Teisberg, Elizabeth O., M. E. Porter, and Gregory B. Brown. "Making Competition in Health Care Work." Harvard Business Review 72, no. 4 (July–August 1994).
- 23 Nov 2010
- First Look
First Look: November 23
Publications Blind Ethics: Closing One's Eyes Polarizes Moral Judgment and Discourages Dishonest Behavior Authors: E. M. Caruso and F. Gino Publication: Cognition (forthcoming) Abstract Four experiments demonstrate that closing one's eyes...
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Keywords:
Sean Silverthorne
- November 2011
- Teaching Note
Comfort Class Transport: Does Customer Service Need an Overhaul? (Brief Case)
By: Michael J. Roberts and Paul E. Morrison
Teaching Note for Product #4377.
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- 1986
- Chapter
Food Marketing Public Enterprises
By: James E. Austin and Michael J. Buckley
Keywords:
Food;
Marketing;
Distribution;
Public Sector;
Government and Politics;
Agriculture and Agribusiness Industry;
Food and Beverage Industry
Austin, James E., and Michael J. Buckley. "Food Marketing Public Enterprises." In Marketing Perspectives of Public Enterprises in Developing Countries, edited by K.L.K. Rao.ICPE Monograph Series. Ljubljana, Yugoslavia: International Center for Public Enterprises in Developing Countries, 1986.
- 2003
- Working Paper
Improving Corporate Governance with the Balanced Scorecard
By: Robert S. Kaplan and Michael E. Nagel
Kaplan, Robert S., and Michael E. Nagel. "Improving Corporate Governance with the Balanced Scorecard." Harvard Business School Working Paper, No. 04-044, December 2003.
- 19 Jun 2012
- First Look
First Look: June 19
Navalny the right figure for business leaders in Russia to organize around? What were the risks of getting involved with a politically volatile activist? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/112033-PDF-ENG McKesson Regina View Details
Keywords:
Sean Silverthorne
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
suited to analyze these developments and initiate a discussion. As Michael Sandel recently remarked, the decision when to use markets is "a political question" that requires debate (Sandel 2009). He added, "The hope for...
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