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All HBS Web
(1,670)
- People (3)
- News (341)
- Research (1,164)
- Events (4)
- Multimedia (7)
- Faculty Publications (337)
- 14 Apr 2003
- Research & Ideas
Pay-for-Performance Doesn’t Always Pay Off
Ideal Laboratory In the early 90s, Hewlett-Packard seemed a perfect setting for innovations in pay. A so-called "built-to-last" company, it was highly decentralized and enjoyed a sense of mutual trust, high commitment, and wide...
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by Martha Lagace
- 08 Jul 2008
- First Look
First Look: July 8, 2008
digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does...
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Martha Lagace
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
financial crisis, but they may be hard to get rid of. The Washington political system struggles to deal with this gigantic fiscal challenge, and—no surprise—large tax increases and large expenditure reductions are not high on politicians'...
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by Staff
- 15 Mar 2010
- HBS Case
Developing Asia’s Largest Slum
When the case opens, a fictitious developer, Rance Hollen, is at a critical juncture: Weighing the cost of capital, construction, and expected market prices for developed units, should Hollen meet the government's minimum bid for one of...
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- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the Service Management elective, they are questions that...
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Susan Young
- 01 Mar 2013
- News
Opening the Door
1981. The School's Nancy R. McPherson Professor of Business Administration, Herzlinger is the author of seven best-selling books, including her landmark volume Market-Driven Health Care (1997), which analyzed the revolutionary impact of consumer awareness, View Details
- 18 Mar 2014
- First Look
First Look: March 18
the ratings. Our tests examine whether these forms of disclosure reflect firms' real efforts to combat corruption or are cheap talk. We find that the ratings are related to enforcement and monitoring, country and industry corruption risk, and governance variables....
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Sean Silverthorne
- 07 May 2013
- First Look
First Look: May 7
644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) competition only when the incumbent offers...
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Carmen Nobel
- 10 May 2011
- First Look
First Look: May 10
increases in comparability: firms having low amounts of reconciling items between U.K. GAAP and IFRS, and firms having ex ante high quality information environments. Together, the results are consistent with mandatory IFRS adoption...
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Sean Silverthorne
- 01 Jun 2022
- News
Making It Count
by 2025, which would amount to a third of all assets under management around the world. But sandwiched somewhere between the high hopes and higher stakes of sustainable investing looms the big question: Will it ever be enough to solve the...
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Jen McFarland Flint
- 17 Sep 2013
- First Look
First Look: September 17
we use longitudinal data from 3,458 U.S. acute care hospitals and examine the relationships between conformance and experiential quality and two important dimensions of hospital performance: cost efficiency and clinical outcomes. We find...
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Sean Silverthorne
- 14 Oct 2009
- First Look
First Look: October 14
fiscal and risk premium data for Brazil states between 1891 and 1930 to show that Brazilian states with natural endowments that were allowed to export commodities high in demand (e.g., rubber and coffee) ended up having higher revenues...
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Martha Lagace
- 01 Mar 2005
- News
One-on-One with Edwin Reed
increased its involvement in developing commercial enterprises? Yes, it has. In addition to providing outstanding education, competitive communities must offer high quality goods and services — an escalating need in our neighborhood...
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- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
job performance, failing to consider the job's difficulty? Why do university admissions officers focus on high GPAs, discounting influence of easy grading standards? Francesca Gino and colleagues investigate the phenomenon of the...
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by Staff
- 01 Jun 2012
- News
Bringing ‘Global’ Back Home
Explains Fields, “Especially since the recession, to be more competitive, we’ve looked beyond things like labor costs when deciding where to locate new business.” He believes that the United States can often claim competitive advantage in...
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- 06 Dec 2021
- News
What's the Word?
relatively high costs for labor and energy as well as the investment and time required to build factories in a country that has much more stringent environmental standards. “COVID-19 has changed only a few...
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- 17 Jun 2014
- First Look
First Look: June 17
feedback influence order quantities. We find that the portion of mismatch cost due to adjustment behavior exceeds the portion of mismatch cost due to level behavior in three out of four conditions....
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Sean Silverthorne
- Web
HBS - Financials | From the Chief Financial Officer
did total operating expenses. This landmark reflected the expansion of core programs and higher MBA enrollment. The growth also reflected the rising costs required to maintain those revenue sources while continuing to invest in the...
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- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
efficient and higher quality. After I left McKinsey, I went to GE, where those two ideas came together. I saw the way that GE was doing high stakes face-to-face negotiations for materials, things like metal components, plastic components,...
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- 20 Jan 2015
- First Look
First Look: January 20
Costing to Identify Value-Improvement Opportunities in Healthcare By: Kaplan, Robert S., Mary L. Witkowski, Megan Abbott, Alexis Guzman, Laurence Higgins, John Meara, Erin Padden Abstract—As healthcare providers cope with pricing...
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Sean Silverthorne