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Show Results For
-
All HBS Web
(1,624)
- People (1)
- News (344)
- Research (1,084)
- Events (5)
- Multimedia (36)
- Faculty Publications (612)
- March 2004 (Revised June 2004)
- Case
Blackout: August 14, 2003
By: Thomas R. Eisenmann and Ryland Matthew Willis
On August 14, 2003, an electricity blackout cascaded throughout the northeastern United States and Canada. Describes the structure, technology, and economics of the electric utility industry and how gradual deregulation beginning in the 1970s placed unprecedented, and...
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Keywords:
Information Technology;
Performance Improvement;
Infrastructure;
Energy Sources;
Business and Government Relations;
Networks;
Emerging Markets;
Failure;
Economics;
Utilities Industry;
Canada;
Northeastern United States
Eisenmann, Thomas R., and Ryland Matthew Willis. "Blackout: August 14, 2003." Harvard Business School Case 804-156, March 2004. (Revised June 2004.)
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
individuals using the tools?" Rather the problem for many of you is management itself, ranging from lack of transparency (Shantha Yahanpath. Bruce Watson) to a failure to support "whistle blowing" (Ratnaja Gogula), as well...
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by James L. Heskett
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur...
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- 01 Sep 2009
- News
How to Fix Wall Street
plan to restore confidence in the financial sector and prevent a repeat of past mistakes must address the leadership and organizational failures that led to shoddy ethics and careless judgment in so many firms. While external regulation...
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- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
managers can succeed for reasons not of their own making—and we often learn far more from our failures than our successes. Failure and bouncing back from failure can be...
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by Michael Raynor
- 16 Aug 2011
- First Look
First Look: August 16
Michael Norton Publication:Journal of Consumer Research (forthcoming) Abstract We show that people non-normatively infer event causes from event consequences. For example, people inferred that a product failure (computer crash) had a...
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Sean Silverthorne
- July 2018
- Teaching Note
Ron Johnson: A Career in Retail
By: Ryan Raffaelli
In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures...
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- December 2021 (Revised May 2022)
- Case
Troverie (A)
By: Thomas R. Eisenmann, Lindsay N. Hyde and Olivia Graham
Six months after the August 2018 launch of Troverie, a U.S.-based online retailer of luxury watches, the average cost of acquiring a customer is much higher than originally projected, and the startup is incurring a substantial loss on each sales transaction. Could...
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Keywords:
Startup;
Luxury Goods;
Customer Acquisition;
Entrepreneurship;
Business Startups;
Luxury;
Failure;
Internet and the Web;
Revenue;
Fashion Industry;
United States
Eisenmann, Thomas R., Lindsay N. Hyde, and Olivia Graham. "Troverie (A)." Harvard Business School Case 822-068, December 2021. (Revised May 2022.)
- 04 Aug 2014
- Op-Ed
Why Small-Business Lending Is Not Recovering
more tentative for small firms than for large firms. Regarding points of access to capital, community banks have long been crucial to small business lending. But community bank failures have been high and few new ones have started up....
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- 30 May 2013
- Blog Post
Launching into “career discovery” mode
the information I’d provided, he felt that I might feel a sense of failure if, in four years’ time, I wasn’t deeply engaged in working to further education-related goals. I realized, in that moment, that his statement was very true—I will...
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- Profile
Micah Macfarlane
market failures for climate change but less response from society. "We are just worse at thinking about climate impacts, which feel further away than they really are. I want to be part of the solution." Because so many clean...
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- Profile
Fangfang Wang
Brookings Institution and Mars. After four years with the latter, she became intrigued by start-up opportunities in education. Despite Mars' efforts to recruit the best university graduates available for its management trainee program, "our hiring View Details
- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
self-defeating. Q: Your book deals extensively with the complexities of public policy. For business readers, what impact do current conditions of policy have on the future of their companies? What should they understand about how to operate in this current era? A: The...
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by Martha Lagace
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
transformed life and work in the second half of the twentieth century. I chronicle the evolution of the new high-tech industries from their beginnings by the first-movers until the end of the twentieth century. I do this by focusing on the competitive success and View Details
- 18 Mar 2001
- Research & Ideas
The Essentials for Enlightened Experimentation
experiments are most effective when time matters most, cost is not an overriding factor, and developers expect to learn little that would guide them in planning the next round of experiments. Fail Early And Often, But Avoid Mistakes Embrace View Details
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by Stefan Thomke
- Portrait Project
Zachary Surak
failure of this potential mentor and coach. Did he even realize the wonderful opportunity he had missed? I strive never to waste such precious opportunities. Have you ever given someone praise for something that a million other people...
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- 01 Dec 2008
- News
Lack of Energy: The Problem of Human Inertia
occurrence of problems such as overfishing.) Organizationally, Bazerman asserts that the U.S. government is hampered by bureaucratic fiefdoms with too little regulatory flexibility and a lack of collaboration across units and agencies. And in the political realm,...
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- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
In the wake of the financial crisis, many once-esoteric investment terms have become a familiar part of our vocabulary. The role of structured finance securities such as collateralized debt obligations (CDOs), for example, and the part played by ratings agencies in...
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- November 2006 (Revised December 2012)
- Background Note
Strategies Beyond the Market
By: Felix Oberholzer-Gee and Dennis Yao
Strategists are not alone in finding failing markets irresistible. Governments and social groups ranging from unions to the World Wildlife Fund also respond to market failures. Governments typically seek to fix failing markets, often with prescriptions of what...
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Keywords:
Markets;
Failure;
Strategy;
Situation or Environment;
Social Issues;
Government and Politics;
Corporate Social Responsibility and Impact
Oberholzer-Gee, Felix, and Dennis Yao. "Strategies Beyond the Market." Harvard Business School Background Note 707-469, November 2006. (Revised December 2012.)
- March 1999 (Revised July 1999)
- Case
Dana-Farber Cancer Institute, The
By: Richard M.J. Bohmer and Ann Winslow
Describes the death of a cancer patient in one of the nation's premier cancer treatment centers and examines the organizational and process characteristics that may have contributed to the medical error.
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Keywords:
Health Care and Treatment;
Quality;
Service Operations;
Management Practices and Processes;
Business Processes;
Failure;
Health Industry
Bohmer, Richard M.J., and Ann Winslow. "Dana-Farber Cancer Institute, The." Harvard Business School Case 699-025, March 1999. (Revised July 1999.)