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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

and team learning, in organizational behavior, and technology and innovation to offer insights for research on new product development teams. Building on prior work, we summarize the organizational benefits of NPD teams, and identify five... View Details
Keywords: Martha Lagace
  • 01 Jun 2012
  • News

Think Locally, Act Globally

mobile market in the world, with the lowest tariffs globally, a model that has been adopted elsewhere internationally, Mittal notes. Looking ahead, by diversifying into emerging business areas in India’s booming economy, Bharti’s goal is... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

cross-functional coordination, and profitability management. Current product-tracking technology makes problem diagnosis much easier than the time of the original study. By and large, companies using this methodology see lowered costs and... View Details
  • October 2010
  • Case

The iPhone at IVK

By: Richard L. Nolan and Robert D. Austin
The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details
Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management
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  • 01 Jun 2018
  • News

Ask the Expert: Star Search

modern talent market. Do you use new technologies in recruiting? What aspect of the process do they address? —Kathy Murray (AMP 112, 1993) GULLIVER: We are seeing value in solutions that are focused on the top of the funnel—prospects... View Details
Keywords: Dan Morrell
  • 2023
  • Working Paper

Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management

By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang
This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This... View Details
Keywords: Electric Utility; Energy Management; Smart Meters; Energy; Climate Change; State Ownership; Private Ownership; Technology Adoption; Energy Industry; Utilities Industry; United States
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  • November 21, 2022
  • Article

Now You See Me, Now I'm Gone

By: Boris Groysberg, Derek Haas and Eric Lin
As undervalued performers become more visible, they also gain more options to leave their employers. View Details
Keywords: Retention; Technology Adoption; Human Capital; Employees; Personal Development and Career
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  • March 2000 (Revised June 2001)
  • Case

AES: Hungarian Project (A)

By: Lynn S. Paine and Ann Leamon
The AES Corp., the world's largest independent power producer, has put out a request for bids to build a new power plant in Hungary. Just after the closing date for submitting bids, one of the contractors calls to request an opportunity to "improve" its bid. Although... View Details
Keywords: Bids and Bidding; Energy Generation; Technology Adoption; Business Startups; Ethics; Value; Energy Industry; Hungary
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  • October 2020 (Revised November 2023)
  • Case

COVID-19 Testing at Everlywell

By: Jeffrey J. Bussgang and Olivia Hull
In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details
Keywords: Entrepreneurship; Business Strategy; Venture Capital; Health Care and Treatment; Health Disorders; Leading Change; Technology Adoption; Digital Platforms; Competitive Strategy; Science; Adaptation; Corporate Social Responsibility and Impact; Crisis Management; Social Entrepreneurship; Ethics; Government Legislation; Health; Health Testing and Trials; Health Pandemics; Technology Industry; Technology Industry; Technology Industry; Texas; United States
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  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

debate barriers and opportunities for business and environmental sustainability at a Harvard Business School research gathering. Corporate Sustainability: A Strategy?Between 2012 and 2017, companies within most industries adopted an... View Details
Keywords: by Sean Silverthorne; Green Technology; Green Technology
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

buyouts on target firms and their workers vary greatly by deal type and market conditions. Experimentation and Startup Performance: Evidence from A/B Testing An analysis of the adoption of A/B testing View Details
Keywords: by Sean Silverthorne

    Chandler’s Legacies

    had integrating the U.S. economy, creating out of necessity new organizational forms, financial instruments and accounting techniques. For my Ph.D. thesis, I decided to study transportation technologies in my home country of Colombia. I... View Details
    • April 2009 (Revised August 2009)
    • Case

    Linden Lab: Crossing the Chasm

    By: Thomas R. Eisenmann and Alison Berkley Wagonfeld
    In early 2008, managers at Linden Lab, creator of the virtual world Second Life, faced decisions about the company's growth strategy. Despite profound initial skepticism about demand for a user-generated virtual world that was not a traditional game, Second Life had... View Details
    Keywords: Entrepreneurship; Growth and Development Strategy; Marketing Strategy; Demand and Consumers; Infrastructure; Technology Adoption; Digital Platforms
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    • April 2000 (Revised November 2003)
    • Case

    H. E. Butt Grocery Company: The New Digital Strategy (A)

    By: F. Warren McFarlan and Melissa Dailey
    Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details
    Keywords: Internet and the Web; Organizational Structure; Organizational Change and Adaptation; Supply Chain; Technology Adoption; Information Technology; Retail Industry
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    • 19 Nov 2012
    • Research & Ideas

    LEED-ing by Example

    parties) have issued executive orders requiring federal agencies to use environmentally preferable products and services whenever possible, as has the European Commission. These procurement policies are specifically aimed to "spur private sector development of new... View Details
    Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
    • 2024
    • Working Paper

    Gastrointestinal Endoscopy--Without Cutting In: Case Histories of Transformational Advances

    By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
    This case history describes how endoscopy transformed the diagnosis of ulcers, cancerous polyps, and other alimentary canal diseases and enabled “minimally invasive” surgeries to treat such diseases. Specifically, we chronicle how: 1) flexible glass fiber endoscopes... View Details
    Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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    • 07 Jan 2002
    • What Do You Think?

    Did Consumer Behavior Tracking Come of Age on September 11?

    banking and credit card transactions, and 68% would agree to the adoption of a national identification system for all U.S. citizens. Clearly, the behavior of U.S. citizens and those circulating among them could be tracked by this View Details
    Keywords: by James Heskett
    • 21 May 2013
    • First Look

    First Look: May 21

    https://www.hbs.edu/faculty/Pages/item.aspx?num=44789 If Technology Has Arrived Everywhere, Why Has Income Diverged? By: Comin, Diego A., and Martí Mestieri Ferrer Abstract—We study the lags with which new technologies... View Details
    Keywords: Sean Silverthorne

      Elmer A. Sperry

      A prolific inventor, Sperry was instrumental in creating technological advances in navigation. He invented gyroscopic compasses and stabilizers that became fundamental components for both ships and airplanes. His inventions were View Details
      Keywords: Fabricated Goods
      • 03 Jun 2008
      • First Look

      First Look: June 3, 2008

      dominated by philosophical and political discourse due to a lack of systematic evaluation. Very little empirical evidence is available to indicate whether these codes legitimately distinguish adopting companies and factories as providing... View Details
      Keywords: Martha Lagace