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Show Results For
-
All HBS Web
(1,823)
- People (3)
- News (501)
- Research (1,053)
- Events (9)
- Multimedia (14)
- Faculty Publications (580)
- January 2021
- Exercise
E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer
By: Ayelet Israeli and Fedor (Ted) Lisitsyn
The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations for sales and marketing tactics. In a series of exercises, students address different data challenges for...
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Keywords:
Data Analysis;
Data Analytics;
CPG;
Consumer Packaged Goods (CPG);
Online Channel;
Retail Analytics;
Retail;
Retailing Industry;
Data;
Data Sharing;
Ecommerce;
CRM;
Loyalty Management;
Assortment Planning;
Assortment Optimization;
Lifetime Value (LTV);
Analytics and Data Science;
Analysis;
Retention;
E-commerce;
Retail Industry;
Consumer Products Industry;
United States
Israeli, Ayelet, and Fedor (Ted) Lisitsyn. "E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer." Harvard Business School Exercise 521-079, January 2021.
- October 1987 (Revised March 1992)
- Case
United Parcel Service (A)
United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of...
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Keywords:
Organizational Change and Adaptation;
Information Technology;
Organizational Culture;
Human Resources;
Service Industry;
United States
Sonnenfeld, Jeffrey A. "United Parcel Service (A)." Harvard Business School Case 488-016, October 1987. (Revised March 1992.)
- Summer 2019
- Article
The Plight of the Graying Tech Worker
By: William R. Kerr
If you’re in tech and over 40, your experience is probably underappreciated. A global talent pool complicates matters.
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Keywords:
Employees;
Age;
Personal Development and Career;
Immigration;
Policy;
Technology Industry;
Technology Industry
Kerr, William R. "The Plight of the Graying Tech Worker." MIT Sloan Management Review 60, no. 4 (Summer 2019): 12–13.
- 01 Dec 2018
- News
Competencies and Credentials
pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders...
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- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
lot since the start of the coronavirus pandemic. At sort of its most basic level, how has this crisis changed how we communicate? Rachel: Well, this is an important time for human connection, a great opportunity for leaders to innovate in...
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Keywords:
Zoom
- 24 Feb 2022
- News
Why Becoming a Data-Driven Organization Is So Hard
- 02 Feb 2023
- News
Can We Really Engineer a Climate Fix?
Photo credits: Aaron Sabin; Russ Campbell Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. This is the first episode of "Clearing the Air", a three-part series focused on the business of carbon...
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- 01 Dec 2008
- News
A U.S. Turnaround?
objective was met. Our space research gave rise to Silicon Valley, and U.S. industrial strength was enhanced by technology innovation derived from products created for our satellite program. By 1980, however, Europe, helped by the...
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- 09 Mar 2021
- News
A For-Profit Business That Makes Education Accessible
and humanities and has educated 19 million learners in 195 countries—all for free—supported primarily by revenue-generating leads from search advertising. The number of participants has skyrocketed during the pandemic, “and we’re just...
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Keywords:
April White
- 01 Mar 2011
- News
Faculty Books
human judgment, the authors show how to secure a place for ethics in our workplaces, institutions, and daily lives. Being the Boss: The 3 Imperatives for Becoming a Great Leader by Linda A. Hill and Kent Lineback (Harvard Business Review...
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- 16 Jan 2020
- News
Hitting the High Notes
of Lynn Harrell, which includes a supporting cast of Yo-Yo Ma, Itzhak Perlman, John Williams, André Previn, and Anne-Sophie Mutter. Chicago Alumni Get Insight on Creating a Magnetic Culture Human Capital Management expert Kevin Sheridan...
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Margie Kelley
- November–December 2020
- Article
Rethinking the On-Demand Workforce
By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal...
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Keywords:
Talent Acquisition;
Platforms;
Skilled Labor Recruitment;
Gig Economy;
Talent and Talent Management;
Selection and Staffing;
Internet and the Web;
Strategy;
Digital Platforms
Fuller, Joseph B., Manjari Raman, Allison Bailey, and Nithya Vaduganathan. "Rethinking the On-Demand Workforce." Harvard Business Review 98, no. 6 (November–December 2020): 96–103.
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—...
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Keywords:
by Martha Lagace
- 01 Dec 2000
- News
Latin America's Decade
In One Hundred Years of Solitude, his epic allegory of Latin American history and sensibility, novelist Gabriel García Márquez describes how a revolutionary technology from the outside world is brought to the sleepy, archetypal hamlet of...
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- February 2008
- Supplement
EFI, Inc. (C)
By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A) and (B). It reports on the sales force's response to the new plan and provides some data as to their performance in the quarters immediately following the implementation of the new plan.
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Keywords:
Motivation and Incentives;
Salesforce Management;
Compensation and Benefits;
Information Technology Industry
Godes, David B., and Lauren Barley. "EFI, Inc. (C)." Harvard Business School Supplement 508-046, February 2008.
- February 2008
- Supplement
EFI, Inc. (B)
By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A). It reports on Dean Mills' decision to implement a new compensation approach that pays 25% of salespeople's bonus, based on their individual sales of software add-on products. He also recommends making public each salesperson's...
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Keywords:
Motivation and Incentives;
Salesforce Management;
Compensation and Benefits;
Information Technology Industry
Godes, David B., and Lauren Barley. "EFI, Inc. (B)." Harvard Business School Supplement 508-045, February 2008.
- March 2022
- Article
From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?
By: Siobhan O'Mahony and Rebecca Karp
When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the...
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Keywords:
Platform Governance;
Access;
Crowdsourcing;
Applications and Software;
Employees;
Leadership Style;
Cybersecurity;
Risk Management
O'Mahony, Siobhan, and Rebecca Karp. "From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?" Strategic Management Journal 43, no. 3 (March 2022): 530–562.
- 11 Mar 2008
- First Look
First Look: March 11, 2008
cognitive lens to understanding technology trajectories across the life cycle by developing a co-evolutionary model of technological frames and technology. Applying that model to each stage of the View Details
Keywords:
Martha Lagace
- 13 Jun 2017
- Blog Post
MS/MBA: Engineering Sciences – A Q&A with Professor Robert Howe
Professor Rob Howe has been thinking about the intersection between business and technology for a number of years now. Before joining the SEAS faculty at Harvard (where he focuses on robot and human...
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- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
while studying the manufacturing floor at a leading, technologically advanced global contract manufacturer's plant in Southern China, where tens of thousands of workers assembled mobile devices under close supervision. The plant for years...
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