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Show Results For
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All HBS Web
(1,852)
- People (6)
- News (427)
- Research (1,039)
- Events (3)
- Multimedia (6)
- Faculty Publications (323)
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
At first blush, the consumer appeal of a business like Groupon seems pretty obvious. The popular deal-of-the-day Internet start-up sells vouchers to restaurants, spas, and other local businesses at major markdowns--and who wouldn't want...
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by Carmen Nobel
- Profile
Tessa Vacher-Desvernais
Tessa Vacher-Desvernais describes herself as a blend. Since early on, she has borne two stories. She was raised in France by a British mother and a French father having studied law in the United States. As for her own personality, Tessa says, “I’m a mix of left brain...
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
loyalty programs, and it is possible to get a good sample from them. We sampled one supermarket store and one supermarket chain. Q: I have at least three loyalty shopper cards in my wallet. What percentage of shoppers participate in these...
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- 01 Apr 2000
- News
Strike Up the Broad(band)
social utility -- the enjoyment of fulfillment people derive from consuming a good or utilizing a service." Beyond movies-on-demand and videoconferencing, the authors say "the most savvy service providers,...
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- Profile
Vivian Scalfi
market research stint and five years with General Electric, where she progressed through the commercial leadership rotational program in health care, oil and gas, and power, Vivian shifted into consumer View Details
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CPG
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
important distinction between the two entrepreneurs was that Field created an experience for consumers in his department store, while Heinz made products-processed foods. Of course, there were aspects of 'experience' to Wedgwood's...
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by Martha Lagace
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
accounting have to do with improving patient outcomes in Haiti? HBS faculty members discuss their research and what it means for patients, providers, and industries. A Good Place to Start Clayton Christensen on Disrupting Health CareIn a...
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- 01 Apr 1997
- News
Manager's Notebook
one time, consumers readily shared personal information. Recently, however, many customers have begun to bristle when asked personal questions. They wonder: Who else is privy to this information? What's in it for me? In their 1996 working...
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Judith Ross
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has transformed how people seek out...
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- 18 Mar 2014
- Blog Post
BaubleBar Brought to Life, and Other Tales of Joining a Start-up
big screen. Our virtual conversation is live!Julia is the Director of Business Development at BaubleBar, and oversees the company’s global digital and offline partnerships. Before HBS, Julia never worked in retail, but had lots of good...
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- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
For companies to redeem credibility with investors, argue Harvard Business School professors Paul Healy and Krishna Palepu, "fundamental and even radical reforms must be made to the way America's markets process the flows of information between View Details
- 01 Sep 2007
- News
Unexpected Advice from Am Ex’s Chenault
Chenault and Dean Jay Light at Class Day ceremonies. Photos by Stuart Cahill Of all the attributes tomorrow’s leaders will need to manage through good times and bad, one took center stage in American Express chairman and CEO Kenneth...
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- 22 Aug 2020
- News
Bluemercury’s Marla Beck on How Covid-19 Is Changing the Beauty Business
Marla Beck (MBA 1998) Marla Beck (MBA 1998) Bluemercury cofounder and CEO Marla Beck (MBA 1998) recently spoke to the Wall Street Journal’s Secrets of Wealthy Women podcast about how her company has adapted during the pandemic. One of those changes has been reacting to...
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- Career Coach
Marsha Faradina
Marsha has 8 years of experience in the energy industry (oil & gas/power generation) and was in consumer goods for her first job. She switched to consulting and moved from Asia to the US. Therefore, she...
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- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
to work in your favor for that next job. And privacy disclosure notices on websites, rather than convincing consumers that their private data is well protected, can make them less likely to make a purchase. Here is recent research on the...
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by Sean Silverthorne
- 01 Sep 2016
- News
3 Minute Briefing: Y Combinator’s Qasar Younis
early-stage consumer tech company; and we didn’t have a good way to distribute our product. Today Teespring is doing the same thing Cameesa did. It’s worth hundreds of millions. The idea for TalkBin came...
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April White
- 29 Jun 2016
- Blog Post
Emerging Into Singapore
mixed group of local and multi-cultural young and driven people who I already have formed good friendships and memories with. Being an Avenger Global Fashion Group was founded over a year ago as an over-arching company that links its 6...
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- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
predictor of events, but the power and sometimes outrageous language used by Levitt changed the nature of debate on the issue, and created new perspectives for managers to consider as they approach world markets. Levitt's key insight endures: View Details
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by Working Knowledge editors
- Web
HBS Latino Student Association Spotlight: Austin Regalado (MBA 2026) - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged View Details
- Portrait Project
Meka Millstone
I hope to act like a big yellow highlighter, helping others (and reminding myself) to focus on the important things in life: love, laughter, health, wealth (of all kinds), and happiness. As a business leader, I hope to help people feel View Details