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Show Results For
- All HBS Web
(6,798)
- People (35)
- News (1,816)
- Research (3,137)
- Events (17)
- Multimedia (73)
- Faculty Publications (1,563)
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
Ten years before Harvard Business School published its first case study, activists across Europe celebrated the first International Women’s Day. They demanded, among other things, the right for women to hold public office View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- February 2008 (Revised September 2010)
- Case
Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills
By: Elisabeth Koll
This case focuses on the legal and managerial evolution of limited-liability firms in China, using the example of the Dasheng cotton mills in Nantong near Shanghai. Dasheng, one of the earliest and most successful industrial enterprises in pre-war China, was founded by... View Details
Keywords: History; Law; Organizational Culture; Family Ownership; State Ownership; Corporate Governance; Financial Crisis; Business and Government Relations; Entrepreneurship; Change; Manufacturing Industry; Shanghai; China
Koll, Elisabeth. "Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills." Harvard Business School Case 308-068, February 2008. (Revised September 2010.)
- June 2012
- Case
Aman Resorts (Abridged)
By: Eugene Soltes and Aldo Sesia
This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's... View Details
Keywords: Global Business; Management Skills; Performance Appraisals; Customer Service; Incentives; Hospitality; Globalized Firms and Management; Business Model; Employees; Service Delivery; Customer Focus and Relationships; Business Strategy; Accommodations Industry
Soltes, Eugene, and Aldo Sesia. "Aman Resorts (Abridged)." Harvard Business School Case 112-100, June 2012.
- October 2022
- Case
Weapons of Self Destruction: Zak Pym Williams and the Cultivation of Mental Wellness
By: Lauren Cohen, Ronnie Stangler and Grace Headinger
Zak Pym Williams, mental health advocate, grappled with the question of how to create a proactive mental health family environment for his children. Having witnessed how mental health challenges such as addiction and depression had impacted the past four generations of... View Details
Keywords: Family; U.S.; Mental Health; Family Business; Entertainment; Values and Beliefs; Ethics; Leading Change; Family and Family Relationships; Well-being; Social Issues; Entertainment and Recreation Industry; United States; California
Cohen, Lauren, Ronnie Stangler, and Grace Headinger. "Weapons of Self Destruction: Zak Pym Williams and the Cultivation of Mental Wellness." Harvard Business School Case 223-033, October 2022.
- 2011
- Working Paper
How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools
By: Rakesh Khurana, Kenneth Kimura and Marion Fourcade
The question of institutional change has become central to organizational research (Powell, 2008). Recent scholarship has demonstrated, often through carefully researched cases, that institutions can and sometimes do change. According to this research, there are two... View Details
Keywords: Change; Business Education; Business History; Organizations; Organizational Change and Adaptation; Organizational Structure; Relationships; Behavior
Khurana, Rakesh, Kenneth Kimura, and Marion Fourcade. "How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools." Harvard Business School Working Paper, No. 11-070, January 2011.
- Web
Digital Archival Resources - Edwin H. Land & Polaroid | Harvard Business School
Library New Books Executive Education HBS Alumni Bulletin HBS News HBS Working Knowledge MBA Admissions Harvard Business School Alumni Business & Environment Executive... View Details
- 05 Mar 2020
- News
The Life And Legacy Of Jack Welch
- 2021
- Article
Cluster Presence and Economic Performance: A New Look Based on European Data
By: Christian H.M. Ketels and Sergiy Protsiv
This paper takes a fresh empirical look at how cluster presence matters for economic performance. It analyses a new data set developed for the European Cluster Observatory to assess the impact of clusters on industry-level wages and regional prosperity. It is found... View Details
Ketels, Christian H.M., and Sergiy Protsiv. "Cluster Presence and Economic Performance: A New Look Based on European Data." Regional Studies 55, no. 2 (2021): 208–220.
- Web
Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade
Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge... View Details
- 07 Jun 2017
- News
What's Next for Planet Earth?
- Web
Strategic Perspectives in Nonprofit Management | Social Enterprise | Harvard Business School
Emerging Entrepreneur Patricio Bichara 2015 Patricio “Pato” Bichara (MBA 2015) learned something important in the summer between his first and second years at HBS: He loves to build things that make a difference. While working... Values... View Details
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
Business School, have studied the risks and rewards of organizational values in depth using a young, ambitious advertising agency for a field study. What they learned about positive values surprised them,... View Details
Keywords: by Martha Lagace
- Web
Leading Race Work in Business Schools - Race, Gender & Equity
Framework for Leading Classroom Conversations about Race Harvard Business School Publishing 15 JUN 2020 | Stephanie Creary Race, Work, and Leadership: New Perspectives on the Black Experience 3 SEP 2019 |... View Details
- Web
1929: The Great Crash - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School
HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction 1837: The Hard Times 1873: Off the Rails 1907: The Banker's Panic 1929: The... View Details
- 01 Apr 2001
- News
Rewriting the Script: Social Enterprise Start-ups Expand Business Plan Contest's Parameters
The story of how nonprofit start-up Montage Entertainment came about would be familiar to many past participants in the HBS Business Plan Contest. “Some friends and I were sitting in the café at Shad,... View Details
- Web
It Takes a Village: Global Field Courses at Harvard Business School - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram... View Details
- 04 Apr 2011
- News
'Bosses are no saints... and you can't teach someone to lead'
- Program
Leading and Building a Culture of Innovation
longer-term opportunities while meeting shorter-term objectives Work effectively with peers and upper management to facilitate necessary change and realize the potential of pioneering ideas Embrace your role... View Details
- 20 Sep 2020
- Working Paper Summaries