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Show Results For
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All HBS Web
(2,102)
- People (2)
- News (142)
- Research (1,754)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,279)
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
conclusion that many marketing professionals are likely to resist: There is a vital interplay between the challenge a brand faces and the culture of the corporation that owns it. When brand and culture fall...
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- Web
Business History - Faculty & Research
Innovation and Invention ; Independent Innovation and Invention ; Disruptive Innovation ; Innovation and Management ; Innovation Strategy ; Technological Innovation ; Growth and Development Strategy ; Knowledge Sharing ; Industry Growth ; Monopoly ; View Details
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
factors such as organizational culture, networking opportunities, the general team dynamic, and the pressure of a new spotlight. “There's a certain relationship that those players have to have. Can this person be a good fit based on the...
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- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
academics and practitioners? Does it have something to do with the notion that remote work has the potential to compromise the so-called “soft side” of the organization, its culture or, if you wish, its soul? Is there some kind of...
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by James Heskett
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting ethical corners. But that attitude...
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by Lane Lambert
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
in large firms. However, the transition from informal to formal management is difficult and changes the culture of the firm. Several firms find it difficult to navigate this transition. [div class=infogram-embed...
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by Ashish Nanda
- 03 Sep 2013
- First Look
First Look: September 3
their authentic selves, and the organization respected and leveraged their talents and provided a sense of connectedness. Eight best organizational practices for instilling such a culture emerged from their...
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Sean Silverthorne
- 2005
- Working Paper
Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations
By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input...
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Keywords:
Prejudice and Bias;
Working Conditions;
Knowledge Management;
Attitudes;
Organizational Culture
Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
Practitioners like former Johnson & Johnson CEO James Burke endorsed it, academics like Edgar Schein of MIT gave it a more definitive definition, and several of us put a value on it. Since then, the importance of organizational View Details
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by James Heskett
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better Execution, Simons explains how...
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by Robert Simons
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
own case and determine where to draw the line." That raises the question: How should the line be drawn on pay transparency? What do you think? Original Column Organizational transparency is a much contested topic in boardrooms and...
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- 24 Jun 2014
- First Look
First Look: June 24
innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and...
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Sean Silverthorne
- Web
Life at Harvard - Doctoral
option to cross register into courses at the other schools, such as the Harvard Kennedy School, Harvard School of Public Health and MIT; the opportunity to participate in university-wide academic and cultural events; and the use of the...
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- 14 Jun 2016
- First Look
June 14, 2016
roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry...
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Sean Silverthorne
- Web
Seminars & Conferences - Faculty & Research
Notre Dame. She is an organizational theorist and economic sociologist who studies how social and cultural factors impact organizational behaviors and firm performance. Dec 12...
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- Article
Racial Inequality in Organizations: A Systems Psychodynamic Perspective
By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group...
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Keywords:
Equality and Inequality;
Race;
Prejudice and Bias;
Organizational Culture;
Gender;
Power and Influence;
Employees;
Attitudes
Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review (in press). (Pre-published online January 4, 2024.)
- April 2010 (Revised January 2013)
- Case
Southwest Airlines: In a Different World
By: James L. Heskett and W. Earl Sasser Jr.
This is the fourth in a 35-year series of HBS cases on an organization that has changed the rules of the game globally for an entire industry by offering both differentiated and low-price service. The focus of the case is on whether Southwest Airlines should buy gates...
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Keywords:
Decision Choices and Conditions;
Service Delivery;
Service Operations;
Organizational Culture;
Competitive Strategy;
Air Transportation Industry;
New York (city, NY)
Heskett, James L., and W. Earl Sasser Jr. "Southwest Airlines: In a Different World." Harvard Business School Case 910-419, April 2010. (Revised January 2013.)
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
In trying to prevent discrimination and prejudice, many companies adopt a strategy of "colorblindness"—actively trying to ignore racial differences when enacting policies and making organizational decisions. The logic is simple: if we...
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by Carmen Nobel
Joseph L. Bower
JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade. He has served in many administrative roles... View Details
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more productive, fulfilling lives. Last...
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by Jen McFarland Flint