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  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

Subcultures within organizations can differ as much as organizational cultures themselves. Most people have encountered a team that performs well above—or below—the organizational norm. While this has always been the case, widespread... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Winter 2016
  • Article

Improving Store Liquidation

By: Nathan Craig and Ananth Raman
This paper introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on liquidation, not only as a... View Details
Keywords: Organizational Change and Adaptation; Operations; Investment; Retail Industry
Related

    Value Shift

    Today, corporate accountability is as vital to the bottom line as an effective business model.  Value Shift makes a strong case for the merits of corporate responsibility and shows how a value-positive orientation contributes to superior performance through... View Details

    • 12 Apr 2010
    • Research & Ideas

    One Report: Better Strategy through Integrated Reporting

    How can managers better identify, describe, and confront the issues of environmental and social sustainability that their companies increasingly encounter? One answer is One Report, a method of integrating information about financial and... View Details
    Keywords: by Martha Lagace
    • Research Summary

    Overview

    I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
    • 03 Jun 2002
    • Research & Ideas

    How to Succeed With Your New Boss

    your mandate and negotiate for resources is a clear early priority. Defining Your Goals When you think about working with your new boss, keep the following goals in mind: Clarify mutual expectations early. Begin managing expectations... View Details
    Keywords: by Michael Watkins
    • November 2004 (Revised November 2005)
    • Case

    Musimundo

    By: Francisco de Asis Martinez-Jerez and James Robert Dillon
    Mario Quintana, managing partner of Pegasus Capital, was preparing for the upcoming Musimundo board of directors meeting. He was satisfied with the investment decisions of the entertainment retailer, as actual performance surpassed the initial budget. However, given a... View Details
    Keywords: Decisions; Governing and Advisory Boards; Partners and Partnerships; Performance Evaluation; Budgets and Budgeting; Retail Industry; Spain
    Related
    • Teaching Interest

    MBA Required Curriculum Leadership and Organizational Behavior (LEAD)

    By: Rakesh Khurana

    This course focuses on how managers become effective leaders by addressing the human side of enterprise.

    The first modules examine teams, individuals, and networks in the context of:

      Stefan H. Thomke

      Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

      Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games
      • 05 Aug 2022
      • Research & Ideas

      Why People Crave Feedback—and Why We’re Afraid to Give It

      when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be... View Details
      Keywords: by Michael Blanding
      • 23 Jun 2023
      • HBS Case

      This Company Lets Employees Take Charge—Even with Life and Death Decisions

      ideas, bring them together, and send out the best ones, while still trying to ensure that there is no layer of management to take control away from the nurses,” Bernstein says. Technology (BuurtzorgWeb) serves as the main way nurses... View Details
      Keywords: by Annelena Lobb; Health
      • 23 Oct 2000
      • Research & Ideas

      The Strategy-Focused Organization

      illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key View Details
      Keywords: by Robert S. Kaplan & David P. Norton
      • January 2008 (Revised August 2011)
      • Case

      ProntoWash: Washing the World's Cars to a Tango Beat

      ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent service across the world and capture relevant management information. In 2007, ProntoWash, an international car-wash... View Details
      Keywords: Customer Focus and Relationships; Growth and Development Strategy; Balanced Scorecard; Management Systems; Franchise Ownership; Performance Consistency; Argentina
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      • Research Summary

      Business Ethics

      By: Joshua D. Margolis
      Joshua Margolis is interested in how individuals can exercise leadership in the face of competing ethical and economic responsibilities, and how organizations can enable them to do that. In particular, how can managers and companies simultaneously advance... View Details

        Robert S. Kaplan

        Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he... View Details

        Keywords: health care; nonprofit industry
        • TeachingInterests

        Tuck MBA Program

        VG is the most popular teacher in the Tuck MBA Program. VG has been named in BusinessWeek’s Guide to Best Business Schools as an outstanding teacher. His current courses focus on Implementing Strategy and his research on Global Leadership's research on... View Details

        • 01 Aug 2022
        • What Do You Think?

        Does Religious Belief Affect Organizational Performance?

        the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
        Keywords: Re: James L. Heskett
        • Research Summary

        By: Boris Groysberg

        Professor Groysberg's research focuses on the challenges of managing professional service firms. In particular, his work investigates how a firm can be systematic in achieving a sustainable competitive advantage by leveraging its employees. In a number of related... View Details

        • June 10, 2021
        • Article

        Preparing Hospitals for the Next Pandemic

        By: Regina E. Herzlinger and Barak D. Richman
        The COVID-19 epidemic response has shown that the U.S. is blessed with heroic physicians and other health care providers, researchers, and facilities. But it has also revealed a health care system that was woefully unprepared for the surge of pandemic patients. In the... View Details
        Keywords: Hospital; Hospital Management; Hospitals—administration; Health Care; Health Care Industry; Health Care Investment; Health Care Operations; Health Pandemics; Health Care and Treatment; Operations; Performance Improvement; Investment; Health Industry; United States
        Related
        • 19 Nov 2018
        • HBS Seminar

        Allie Feldberg, Harvard Business School