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  • March 2015
  • Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
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  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (C)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Employees; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Applications and Software
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  • July 1993 (Revised December 2003)
  • Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they are connected to through their network and View Details
Keywords: Martha Lagace
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

Abstract—People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability.... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

About GenderGender discrimination in a typically male workplace is not necessarily driven by misogyny. Rather, employers are less willing to hire applicants associated with a lower performing group—even if that group is defined by a... View Details
Keywords: by Sean Silverthorne
  • 06 May 2014
  • First Look

First Look: May 6

August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

the large team of researchers looking at COVID-19’s impact on issues of work and organizational psychology, prompting changes for practitioners and human resources professionals. Impact Investing: A Theory of Financing Social... View Details
Keywords: by Dina Gerdeman
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely investigated autonomous... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

blues, and a job set up for failure. If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer Researcher Ethan Rouen discovers that rank-and-file employees understand the boss deserves a big salary, but only when... View Details
Keywords: by Sean Silverthorne
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

Organizational Behavior (forthcoming) Abstract Using a panel data set of top-performing security analysts over a nine-year period, we show that top performers do not "own" their performance, even... View Details
Keywords: Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and View Details
Keywords: Dina Gerdeman
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

learn more, see The Effect of Providing Peer Information on Retirement Savings Decisions by John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian, and Katherine L. Milkman. If you have resolved to heal your broken heart, try View Details
Keywords: by Carmen Nobel
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

levels of language skills, communication and performance suffer. Q: You have written about English becoming the primary lingua franca in global businesses. Do you see any dangers in that proliferation? Are there cultural assumptions that... View Details
Keywords: Re: Tsedal Neeley
  • 01 Apr 2014
  • First Look

First Look: April 1

benefiting their performance irrespective of whether these decisions negatively affect other profit centers. However, the firm implemented a third system that would potentially lead managers to benefit other profit centers. The firm... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

makers investigating the operational processes, clinical outcomes, and financial performance of hospitals. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-024.pdf Work Design Drivers of View Details
Keywords: Sean Silverthorne
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

organizational practices. Production and innovation are different activities. While the former seeks to replicate an existing product at low cost, the latter seeks to discover something entirely new and valuable. Similarly, outsourcing... View Details
Keywords: by Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on electricity and air filters,... View Details
Keywords: by Kristen Senz; Real Estate; Health

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