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Show Results For
- All HBS Web
(1,544)
- News (276)
- Research (1,030)
- Events (2)
- Multimedia (3)
- Faculty Publications (199)
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- 28 Feb 2012
- First Look
First Look: Feb. 28
Based on surveys gathered from 140 employees in a division of a global chemical company, we found that direct knowledge and reflected knowledge enhanced trust differentially. While both enhanced feelings of closeness with others, results... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
telecommunications industry, we address the following questions: What factors contribute to a firm's ability to learn by supplying and building technological and market capabilities? Does it matter to whom the firm supplies? Is involvement in product design important,... View Details
Keywords: Anna Secino
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
results of choices we made. GE Healthcare employees assemble magnetic-resonance imaging machines in Beijing. In 2011, the highly global company moved its x-ray unit headquarters staff to China-a major, rapidly growing market. Q: The US... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 09 Feb 2016
- First Look
February 9, 2016
turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a... View Details
Keywords: Sean Silverthorne
- 25 Apr 2017
- First Look
First Look at New Research, April 25
research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize... View Details
Keywords: Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key feature of our model is... View Details
Keywords: Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that... View Details
Keywords: Sean Silverthorne
- 18 Sep 2007
- First Look
First Look: September 18, 2007
in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a market capitalization of $5.1 billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the increasingly competitive market.... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
began to take shape, one rooted in the awareness that you can't manage creativity—you can only manage for creativity. A number of themes emerged: The leader's job is not to be the source of ideas but to encourage and champion ideas. Leaders must tap the imagination of... View Details
Keywords: Martha Lagace