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Show Results For
-
All HBS Web
(1,436)
- News (482)
- Research (812)
- Events (5)
- Multimedia (2)
- Faculty Publications (398)
- 01 Dec 2013
- News
Your Own Medicine
be hyper-focused on developing the next Lipitor or Levitra, creating a constant drain on financial and human resources. And companies are running out of big ideas and facing gaps in their revenue thanks to patent expirations, leaving...
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- September 2019 (Revised December 2022)
- Supplement
Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear...
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Keywords:
Absenteeism;
Employees;
Behavior;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Problems and Challenges;
Decision Making;
Performance Evaluation
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (B)." Harvard Business School Supplement 120-014, September 2019. (Revised December 2022.)
- September 2019 (Revised December 2022)
- Case
Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and...
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Keywords:
Absenteeism;
Moral Hazard;
Employees;
Behavior;
Problems and Challenges;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Performance Productivity;
Decision Making
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (A)." Harvard Business School Case 120-013, September 2019. (Revised December 2022.)
- 30 Apr 2021
- News
Revealing the Rules
wine-dark. Ancient languages didn’t have a word for blue—a realization that prompted linguists to ask whether humans could even see the color if they don’t have a word for it. So a researcher went to Namibia to study a tribe that has no...
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- December 2003 (Revised May 2004)
- Case
Sears Auto Centers (A) (Abridged)
By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to...
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Keywords:
Corporate Governance;
Corporate Accountability;
Ethics;
Organizational Culture;
Compensation and Benefits;
Management Teams;
Employees;
Behavior;
Motivation and Incentives;
Performance Improvement;
Auto Industry
Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
- 29 Jan 2021
- News
Holding Business to Account
leaders on issues of climate change, human rights, and environmental solutions, among many others. Aiyer sees these efforts as a partnership between a company and its investors. “These kinds of changes are positive for the company's...
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- 05 Jul 2016
- Blog Post
The Softer Side of Business at HBS
reflection. In your EC year, there is an even greater chance to dive into these areas. The Organizational Behavior Unit has courses on Authentic Leadership Development, Managing Human Capital, and Power...
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- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
a strange human tendency to value effort independent of outcome," says Norton. "If you appear to be working hard and sweating, people will assume you are doing a good job." There's an app for that Buell and Norton put that...
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Keywords:
by Michael Blanding
- April 2021
- Article
The Effects of Quota Frequency: Sales Performance and Product Focus
By: Doug J. Chung, Das Narayandas and Dongkyu Chang
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota...
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Keywords:
Sales Force Compensation;
Field Experiment;
Quotas;
Quota Frequency;
Commissions;
Bonuses;
Goals;
Salesforce Management;
Compensation and Benefits;
Goals and Objectives;
Behavior;
Performance
Chung, Doug J., Das Narayandas, and Dongkyu Chang. "The Effects of Quota Frequency: Sales Performance and Product Focus." Management Science 67, no. 4 (April 2021): 2151–2170.
- 08 Sep 2022
- News
Two Methods for Democratizing Power
- 13 Apr 2021
- News
Find the Right Words to Inspire Your Team
- 04 Dec 2020
- News
Compassionate Leadership Is Necessary — but Not Sufficient
- 01 Mar 2004
- News
Chinese Premier Speaks at HBS
China is not yet ready, he said, for national elections (although 680,000 villages have elected local officials), the country’s goal is that “the people supervise the work of the government.” China is committed to improvements in human...
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- 17 Nov 2021
- News
5 New Rules for Leading a Hybrid Team
- 13 Aug 2020
- News
How to Support COVID-Weary Employees
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
the ones that scare me." These comments raise the question of how much theory tells us about selecting for harder to measure characteristics such as possible behaviors under fire and motives as opposed to skills and past...
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Keywords:
by Jim Heskett
- 01 Jun 2007
- News
Up from the Ashes
Schumpeter (pronounced “SHOOMpayter”) to the study of economic behavior was to humanize it. In part because of his own turbulent life, he came to understand that mathematical certitude could not always...
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- 23 Jan 2019
- News
The Promise of Personalized Medicine
therapeutic development’s lost, is in translation. We try to bridge that gap by testing it in a humanized cell line, specifically the human that we’re trying to treat. And so with this cell line we build...
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- 09 Sep 2016
- News
MaiTai Global and Kiteboarding
web. I tell people that my life is like-- I feel like I'm a spider on a giant web of people. And I basically, feel vibrations happening and when I feel like the timing is good on new technologies-- because I've become a trusted source-- I can direct View Details
- 14 Jul 2015
- First Look
First Look: July 14, 2015
Publications May-June 2015 Human Resource Management Back to the Future: Implications for the Field of HRM of the Multi-stakeholder Perspective Proposed 30 Years Ago By: Beer, Michael, Paul Boselie, and Chris Brewster Abstract—Thirty...
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Keywords:
Sean Silverthorne