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  • Web

Online Leadership and Management Courses | HBS Online

implementation, organizational learning, and change management. 8 weeks, 4-7 hrs/week Enroll by January 9 $1,850 Certificate Strategy Execution Professor Robert Simons Gain the tools, skills, View Details
  • February 2021
  • Case

A Cultural Transformation at Southeastern Grocers

By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated... View Details
Keywords: Business Transformation; Strategy Execution; Retail; Organizational Culture; Transformation; Growth and Development Strategy; Performance; Success; Food and Beverage Industry; Food and Beverage Industry; United States; Florida
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  • 12 Feb 2014
  • Working Paper Summaries

Management Practices, Relational Contracts, and the Decline of General Motors

Keywords: by Susan Helper & Rebecca Henderson; Auto
  • 21 Jan 2016
  • Blog Post

HBS and the Arts

major talent agency with the launch of a new art division. While consulting on the build out of a platform connecting visual artists to licensing and branding opportunities I was able to hone my strategy... View Details
Keywords: Nonprofit / Government; Entertainment / Media / Sports
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

building a global position and entering markets where offshore wind is nascent. The case examines the transformations in strategy leading to Ørsted’s success and the challenges... View Details
Keywords: Sean Silverthorne
  • 2024
  • Working Paper

Consumer Inertia and Market Power

By: Alexander MacKay and Marc Remer
We study the pricing decisions of firms in the presence of consumer inertia. Inertia, which can arise from habit formation, brand loyalty, and switching costs, generates dynamic pricing incentives. These incentives mediate the impact of competition on market power in... View Details
Keywords: Consumer Inertia; Market Power; Dynamic Competition; Demand Estimation; Consumer Behavior; Markets; Performance; Competition; Price
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    V.G. Narayanan

    Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives. He uses... View Details

    Keywords: accounting industry; banking; medical supplies; retailing; service industry; telecommunications
    • 08 Mar 2022
    • Research & Ideas

    Representation Matters: Building Case Studies That Empower Women Leaders

    women’s self-perception and performance." Ultimately, women end up holding back during discussions about topics considered to be masculine even when they are the most knowledgeable group members, not only diminishing their own View Details
    Keywords: by Colleen Ammerman and Boris Groysberg
    • Forthcoming
    • Article

    Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap

    By: Rebecca Karp and Siobhan O'Mahony
    Entrepreneurs often skillfully leverage symbolic actions to manage impressions and gain acceptance for their innovations. Impression management can generate interest, but also heighten expectations beyond an innovation’s capabilities, creating a gap between... View Details
    Keywords: Digital Innovation; Entrepreneurship; Integration Strategy; Impression Management
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    • 2023
    • Working Paper

    Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation

    By: Sam (Ruiqing) Cao and Marco Iansiti
    The increasing availability of data can afford dynamic competitive advantages among data-intensive corporations, but governance bottlenecks hinder data-driven value creation and increase regulatory risks. We analyze the role of two technological features of data... View Details
    Keywords: Organizations; Information Technology; Performance Productivity; Growth and Development; Transformation
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    • Article

    Why Do Pro Forma and Street Earnings Not Reflect Changes in GAAP? Evidence from SFAS 123R

    By: Ian D. Gow, Mary E. Barth and Daniel Taylor
    This study examines how key market participants—managers and analysts—responded to SFAS 123R's controversial requirement that firms recognize stock-based compensation expense. Despite mandated recognition of the expense, some firms' managers exclude it from pro forma... View Details
    Keywords: Motivation and Incentives; Employee Stock Ownership Plan
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    • Fast Answer

    Sustainability in CPG and Retail

    strategies and performance measurement (HarvardKey) Journal of Cleaner Production, Volume 203, 2018. Literature review examining key drivers for the... View Details
    • 2020
    • Chapter

    Ethical Business, Corruption and Economic Development in Comparative Perspective

    By: Janet Hunter and G. Jones
    This chapter contextualises the drivers of corruption in Turkish business through comparisons with Japan and India in the late 19th century. It identifies the developmental state as a common driver of corruption. Catching up by using extensive state intervention had... View Details
    Keywords: Corruption; Crime and Corruption; Economic Growth; Turkey; Middle East; Central Asia; Japan; India
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    • 2022
    • Book

    The Role of Innovation and Entrepreneurship in Economic Growth

    By: Michael J. Andrews, Aaron Chatterji, Josh Lerner and Scott Stern
    We live in an era in which innovation and entrepreneurship seem ubiquitous, particularly in regions like Silicon Valley, Boston, and the Research Triangle Park. But many metrics of economic growth, such as productivity growth and business dynamism, have been at best... View Details
    Keywords: Productivity Growth; Production Technologies; Innovation and Invention; Entrepreneurship; Economic Growth; Competition; Organizational Design; Economic Slowdown and Stagnation
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    • 23 Jun 2003
    • Research & Ideas

    Psychology, Pathology, and the CEO

    turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years... View Details
    Keywords: by Rosabeth Moss Kanter
    • Article

    Integrating: A Managerial Practice that Enables Implementation in Fragmented Health Care Environments

    By: Michaela J. Kerrissey, Patricia Satterstrom, Nicholas Leydon, Gordon Schiff and Sara J. Singer
    How some organizations improve while others remain stagnant is a key question in health care research. This inductive qualitative study examines primary care clinics implementing improvement efforts in order to identify mechanisms that enable implementation despite... View Details
    Keywords: Organization And Management Theory; Quality Improvement; Health Care and Treatment; Performance Improvement; Integration; Cooperation
    Related
    • April 2001 (Revised August 2001)
    • Case

    UNext: Business Education and e-Learning

    By: Michael G. Rukstad, David J. Collis and Tyrell Levine
    UNEXT has signed agreements with Columbia, Stanford, Chicago, Carnegie Mellon, and the London School of Economics to create online business courses. The company is backed by Michael Milken and Larry Ellison and has four Nobel laureates on its advisory board. Describes... View Details
    Keywords: Business Education; Curriculum and Courses; Technological Innovation; Internet and the Web; Competition; Disruptive Innovation; Performance Efficiency; Higher Education; Learning; Education Industry
    Related
    • 24 Nov 2003
    • Research & Ideas

    Boards and Corporate Governance: A Balanced Scorecard Approach

    requirements and other rules, and boards and managers comply. Economies with good governance structures perform better than those lacking such... View Details
    Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
    • 01 Dec 2015
    • News

    Leading Boston and Beyond

    the eulogy at his funeral. The fellowship program is what drew Osgood to HBS. “I knew what I wanted to do,” says Osgood, who had previously worked as the Chief of Staff/Senior Advisor in New York City’s Department of Parks and Recreation.... View Details
    Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support