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  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

manufactured by another firm elsewhere, and distributed by dealers everywhere—all underwritten by global cash flows. Often these networks are established without much redundancy planning or other risk-mitigation factors to counter... View Details
Keywords: by Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

teams can share success stories from the field via public video blogs, which journalists and customers may consider more authentic and more useful than slick marketing material. Furthermore, besides meeting with sales teams, customers... View Details
Keywords: by Carmen Nobel
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

33 more are planned to launch this year. Like Mercadona, a Spanish supermarket chain that Ton profiled in a case last year, QuikTrip systematically makes operating decisions that are good for employees, customers, and profits, she says.... View Details
Keywords: by Julia Hanna; Retail
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

make self-serving decisions and ignoring the plight of others. To date, more than a year since the crisis started, despite much public outrage and threats to more strongly regulate the financial industry, there do not seem to be any substantive changes in their... View Details
Keywords: by Sarah Jane Gilbert
  • January 2009 (Revised January 2010)
  • Case

Responding to the Wii?

By: Andrei Hagiu and Hanna Halaburda
After years of gaming console industry leadership, how should Sony respond to the overwhelming success of competitor Nintendo's user-friendly Wii over Sony's high-tech PlayStation 3? It was August 2008 and Kazuo Hirai, chief executive of Sony Computer Entertainment... View Details
Keywords: Games, Gaming, and Gambling; Two-Sided Platforms; Industry Structures; Competitive Strategy; Electronics Industry; Video Game Industry
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  • 15 Nov 2011
  • First Look

First Look: November 15

referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 Measuring the Prevalence of... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

Summing Up The Subscription Model: Down but Not Out Just as manufacturing organizations are once again adopting a subscription model as a means of pricing product-service packages marketed as solutions, it appears that Internet-based... View Details
Keywords: by James Heskett
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

capacity, shelf life, and customer demand. Such risks aren't new. In fact, "the underpinnings of problems today started two decades ago," says Craig Holmes, director of business continuity planning for Aon Risk Consultants,... View Details
Keywords: by David Stauffer
  • March 2019 (Revised March 2023)
  • Case

Accion's Fintech Strategy

By: V. Kasturi Rangan, Michael Chu and Tricia Gregg
Accion, an NGO, had been a pioneer in microfinance since its entry into that sector in the early 1970s. Its investments in Banco Compartamos paid off, when the microfinance bank went IPO in 2007, leaving an influx of $138 million for Accion. Under a new CEO, Michael... View Details
Keywords: Fintech; Impact Investing; Financial Inclusion; Technological Innovation; Strategy; Strategic Planning; Performance Effectiveness; Non-Governmental Organizations; Microfinance; Financial Institutions; Business Growth and Maturation; Customer Focus and Relationships; Industry Growth
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  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=52423 Category Kings and Commoners: How Market-Creation Efforts Can Undermine Firms' Standing in a New Market By: McDonald, Rory, and Kathleen Eisenhardt Abstract—New-industry pioneers... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the marketplace. We consider a market where firms set prices and disclosure levels for consumer information, and consumers observe both before... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business School professor Narakesari... View Details
Keywords: by Martha Lagace
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

step should be to consult a lawyer and an accountant to understand their legal obligations and how to sequence payments to parties owed money. After that, they should formulate a plan for communicating the news to customers and... View Details
Keywords: by Danielle Kost
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

who devise new strategies but fail to underpin them with detailed plans for marketplace execution. Emergent strategies are only as good as their execution. Sound execution requires not only attention to detailed planning, but adaptability... View Details
Keywords: by Martha Lagace
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

markets and ecosystems through their ability to transfer a package of financial, organizational, and cultural assets, skills, and ideologies across national borders. It argues such firms have been shapers of, as well as responders to,... View Details
Keywords: Dina Gerdeman
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Leemore S., Igal Hendel, Victoria Marone, and Christopher Ody Abstract—Anecdotal reports and systematic research highlight the prevalence of narrow-network plans on the Affordable Care Act’s health insurance Marketplaces. At the same... View Details
Keywords: Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

adopted the technology, and American Well expects several more to do so over the next 12 months. As the company plans to accelerate adoption by health insurers, it is also considering other growth options. Is it too early to commit... View Details
Keywords: Martha Lagace
  • 07 Jul 2003
  • What Do You Think?

Can We Have Too Much Productivity Improvement?

faith that markets will once again bring labor back into equilibrium... the alternative of suppressing advances in efficiency is not within the realm of reason." Amy Savin commented, "I believe that increases in productivity are... View Details
Keywords: by James Heskett
  • 29 Sep 2021
  • Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

your next product, you need to do more than just linearly add time to your original timeline,” Peterson advises. “It's going to vary project by project, and it's hard to say if that's 2x, or 3x, or 4x. But that is the right ballpark you should be thinking of as you... View Details
Keywords: by Rachel Layne
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

about the subject in a paper, "Consumer Demand for Prize-Linked Savings: A Preliminary Analysis" [PDF]. In the Clarksville survey, there were four characteristics that define people who were most interested in the product: They have no View Details
Keywords: by Martha Lagace; Financial Services

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