empathy - Publications - Faculty & Research

25 Sep 2023
Blog Post

HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)

discussions in Aldrich Hall, my aim is to leverage data and empathy to advocate for disadvantaged voices, especially as diversity and inclusion face challenges due to the Supreme Court’s decision on affirmative action. When I travel the... View Details

Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

experience because it enables students to quickly build credibility with founders and truly have empathy for what they are going through.” Ideal candidates for the growth stage teams will often have previous financial experience. The HBS... View Details

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Shaping the Learning Environment - Christensen Center for Teaching & Learning

transition to participant-centered learning can be difficult for both teacher and student. It is critical to create a climate of empathy that encourages students to share their ideas. Transcript The Learning Contract Jim Heskett Professor... View Details

09 Oct 2020
Blog Post

4 Things To Know About the MS/MBA Biotech

diseases with no effective treatments. From these conversations, it became abundantly clear that driving pharmaceutical impact cannot occur exclusively through classroom theory or lab experimentation. Real change in health care demands deep View Details

Portrait Project

Soley Olafsson

diagnosed and treated patients with sicknesses of all kinds. Life can be hard, and sickness can make it harder. I have devoted my life to trying to temper that sickness – trying to cure or treat to the best of my abilities. As a future doctor, I hope my own experiences... View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

like technology off and away, conversations where we're looking at each other in the eye here, and it was a very new behavior for this organization in this moment and it was an immediate way to restore empathy and compassion and... View Details

Web

Design Thinking Course | HBS Online

processes Develop a strategic innovation toolkit and learn when and how to apply design thinking and innovative problem-solving tools and exercises Practice empathy in applying a human-centered approach to design techniques, such as user... View Details

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the... View Details

Keywords: by Lane Lambert

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

whenever there is a reaction from him," says Wasynczuk. "That empathy leads them to understand some of the differences that motivate each side and makes them feel like they want to do something with the other person." As... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

in part because their backs were killing them when they worked at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the employee experience—signals... View Details

Keywords: by Jen McFarland Flint

22 Dec 2020
Blog Post

The Forward Fellowship Convinced Me That I Belong at HBS

It’s unlikely that you’ll have a conversation with me where I don’t find a way to namedrop the great Commonwealth of Kentucky, and I’ve even have had the unique opportunity to jumpstart a club on campus dedicated to increasing awareness and View Details

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Expanding My Worldview Through FIELD Global Immersion - MBA

expert. The great thing about FGI is that creating a successful project requires you to do fun things in your destination city to build your understanding of the cultural context. Even the most successful business in one country may fail in another if it doesn’t... View Details

12 Jun 2023
Blog Post

What Does PRIDE at HBS Mean to You?

thankful for. It’s been so affirming and validating to have a community that shares a sense of empathy and actively engages in supporting one another. The friends I’ve made through PRIDE are ones I chat with about exploring my own... View Details

27 Mar 2017
Blog Post

Should Entrepreneurs Get an MBA?

from a minimum viable product. The Entrepreneurship Club members provided a knowing empathy in tough spots and solid advice that propelled us forward. It hasn’t ended with graduation: a close friend from HBS just helped revamp our... View Details

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

"transactional" leaders. Level One: Sociopath At the base of the model is the person who literally serves no one: the Sociopath. The Sociopath, afflicted with what the Diagnostic and Statistical Manual of Mental Disorders (DSM-III) describes as antisocial... View Details

Keywords: by Mitch Maidique

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

culture, but ensuring strong collaboration more broadly. After all, bias prevents empathy and trust—two key qualities in successful team collaboration. So, if dire headlines flash on your phone or spending falls short of expectations,... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

brave – for having such empathy that my pain had become her pain. This National Coming Out Day, I reflect on my experience, and leave you with two thoughts. First, no matter what challenge (coming out or otherwise) you may face in your... View Details

12 Mar 2021
News

My Favorite Case

the world in the same way. Understanding those who don’t agree with you is time-consuming and takes real effort. Some have said that this may require achieving a degree of empathy with those folks. A more practical and palatable phrase... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

people feel they can't afford." That is why, she continued, it is so important to have real friends with good memory who can be our sounding boards. "Listening to others works better if you can show empathy and put yourself in the other... View Details

Keywords: by James Heskett

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

in potential employees. "Our primary goal is to gauge the integrity and empathy of these young men and women," he says. If you think it's hard to get into Harvard Business School, consider what it takes to land a job as a consultant at... View Details

Publications