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- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
from an alumnus to the president of The Ohio State University at the time, demanding a reprimand or worse. How times change. Of course, a few years later, president Richard Nixon embarked on his momentous trip that literally changed the course of US-China relations and...
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by James Heskett
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
accomplished, including more freedom for business, more immigration, and big bets by the government and industry to meet imposing infrastructure needs. Ron Kurtz said, “I am concerned that we are facing a decline in the size and spending...
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by James Heskett
- 02 Jan 2024
- What Do You Think?
Do Boomerang CEOs Get a Bad Rap?
(AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly successful CEOs to revitalize an...
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by James Heskett
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things...
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by James Heskett
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
humanity. Clearly, AI is a big deal with large potential benefits and, at the moment, largely unknown risks for society. It will get more important fast. Why? Two tech giants, Microsoft and Google, are competing for first-mover advantage along with a third competitor,...
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- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
it) creates undue risk of moral hazard, simply because boards and senior management are often significant shareholders. If it is true that the average tenure of a CEO today is 3 years, how could any sane CEO not seek to maximize share value View Details
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by James Heskett
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
retailing? What do you think? References: James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, “Leading for the Future of Services,” Chapter 8 in What Great Service Leaders Know & Do...
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- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
statement? Nike’s decision to feature in its ads Colin Kaepernick, an American footballer whose patriotism has been questioned, ultimately resulted in what was described by one observer as a “bold success.” On the other hand, brands like...
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by James Heskett
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
accompanied by lower inflation and interest rates—that justify deficit spending to produce both economic growth and social programs designed to improve our quality of life and reduce social inequality” (JohnfrmClevelnd). Or, it prompts...
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by James Heskett
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say...
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- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that...
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- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark commented, “The very idea of moving manufacturing of an American icon overseas, especially after...
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- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech...
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- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
of H-1B temporary foreign workers are at ‘Level IV’ (above the median wage) officially defined by the Department of Labor as those who are ‘fully competent.’” On the other hand, Ted G. argued, “The unemployment rate is low in the US. Let...
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- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
Maffei framed the case by saying that "We need to influence leaders to envision longer term possibilities while creating short term experiments." Shann Turnbull warned this may not be easy, commenting: "The establishment of...
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by James Heskett
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a...
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by James Heskett
- 06 Sep 2017
- What Do You Think?
Summing Up: What Are the Limits of CEO Activism?
with outspoken banking executives, argued that, “Silence may be both a more eloquent statement and a more intelligent one ” CEOs and other high-profile people “do a service by restraining their knee-jerks and shutting their mouths.” RCD...
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by James Heskett
- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their...
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- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
asked, “Is this a good time to begin thinking about prudential limits so that the brick-and-mortar stores will continue to be around when the next lockdown happens?” Perhaps the most basic question was one raised by NickC when he said,...
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- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
learn how to navigate a business world dominated by new technology. Thanks to even newer technologies that enable us to stream, store, and access everything digital, we now have at our disposal a new arsenal of techniques and...
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by James Heskett