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- All HBS Web (607)
- Faculty Publications (152)
- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s...
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by James Heskett
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
from an alumnus to the president of The Ohio State University at the time, demanding a reprimand or worse. How times change. Of course, a few years later, president Richard Nixon embarked on his momentous trip that literally changed the course of US-China relations and...
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by James Heskett
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
accomplished, including more freedom for business, more immigration, and big bets by the government and industry to meet imposing infrastructure needs. Ron Kurtz said, “I am concerned that we are facing a decline in the size and spending...
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by James Heskett
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
put it, “Remember, if you lose personal liberty and privacy, you lose everything. Be very careful what you would wish for in the cause of ‘national interest’.” Commenting that it requires some subtlety to get this balance between security and privacy right, Jim Dyer...
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- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind of thinking View Details
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by James Heskett
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
Maffei framed the case by saying that "We need to influence leaders to envision longer term possibilities while creating short term experiments." Shann Turnbull warned this may not be easy, commenting: "The establishment of...
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by James Heskett
- 02 Sep 2019
- What Do You Think?
Are Overlooked Forces Shielding the US from Severe Economic Downturns?
witnessed, but NO VIRGINIA, the business cycle is not dead.” Others cited forces that, by implication, appeared to weight more heavily as influences on expansion. They included continued reasonable increases in business earnings in...
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- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
Maxweles, who asked, "Was Steve Jobs possibly a 'brilliant jerk'? Could innovation be stifled by simply eliminating the uncomfortable individuals?" Lawrence Nwaru added, "We are all brilliant jerks in one form or the...
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by James Heskett
- 02 Jan 2024
- What Do You Think?
Do Boomerang CEOs Get a Bad Rap?
(AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly successful CEOs to revitalize an...
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by James Heskett
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August 2006. David Glass, in a comment confirmed by email on April 10, 2002. James L....
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- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things...
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by James Heskett
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
of scarcity has not been repealed by the digital Long Tail prices are set by demand, not the constraints of supply." Edward Hare opened an aspect of the debate that several commented on when he said,...
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by James Heskett
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene...
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by James Heskett
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
humanity. Clearly, AI is a big deal with large potential benefits and, at the moment, largely unknown risks for society. It will get more important fast. Why? Two tech giants, Microsoft and Google, are competing for first-mover advantage along with a third competitor,...
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- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
it) creates undue risk of moral hazard, simply because boards and senior management are often significant shareholders. If it is true that the average tenure of a CEO today is 3 years, how could any sane CEO not seek to maximize share value View Details
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by James Heskett
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides...
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- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
retailing? What do you think? References: James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, “Leading for the Future of Services,” Chapter 8 in What Great Service Leaders Know & Do...
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- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
statement? Nike’s decision to feature in its ads Colin Kaepernick, an American footballer whose patriotism has been questioned, ultimately resulted in what was described by one observer as a “bold success.” On the other hand, brands like...
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by James Heskett
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all...
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by James Heskett
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
accompanied by lower inflation and interest rates—that justify deficit spending to produce both economic growth and social programs designed to improve our quality of life and reduce social inequality” (JohnfrmClevelnd). Or, it prompts...
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by James Heskett