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All HBS Web
(998)
- News (365)
- Research (328)
- Events (2)
- Multimedia (11)
- Faculty Publications (216)
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- 24 May 2004
- Research & Ideas
The Watsons: IBM’s Troubled Legacy
from Perylon Hall on the fairgrounds to the IBM exhibit at the Business Systems Building, where a precursor of a form of e-mail was displayed: Not only technology but art had a place in IBM Day. The company had commissioned the IBM...
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by Richard S. Tedlow
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
In an interview with HBS Working Knowledge editor Sean Silverthorne, Harvard Business School professor Dorothy Leonard and research assistant Brian DeLacey discuss their research and the recent Adult Learning Workshop held at Harvard...
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by Sean Silverthorne
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
Airbnb started looking at the customer value chain and what else people might want while staying in somebody else's house, like activities to do or places to eat. Travelers might spend $1,000 to $2,000 a week on vacation. Brian Chesky,...
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- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and...
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by Jim Heskett
- 23 Jun 2020
- Book
Beginning America Over Again with a New Electoral System
Created by the people for the people, the American political system is instead "a private industry dominated by a textbook duopoly—the Democrats and the Republicans—and plagued and perverted View Details
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by Sean Silverthorne
- 08 Dec 2015
- Research & Ideas
You Won't Make It If You Fake It
fields. Can you imagine doing brain surgery without proper training? Or playing the cello at Carnegie Hall or tennis at Wimbledon without years of training and practice? Just as you cannot learn these skills solely in the classroom,...
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by Bill George
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
be a key facet of leadership. Leadership and Strategy Are Inseparable From The Strategist: Be the Leader Your Business Needs By Cynthia A. Montgomery Many leaders today do not understand the ongoing, intimate connection between leadership...
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by Cynthia A. Montgomery
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to...
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by Dina Gerdeman
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is...
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- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
same time, the Los Angeles Rams “morphed from a plodding exemplar of mediocrity” to an explosive conference winner, also with the help of a modern, creative offensive system, helmed by the youngest coach in NFL history, Sean McVay. The...
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- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
Silicon Valley is the poster child for capitalism, the synergistic geography where smart private money supports cool ideas, creates jobs, boosts national productivity, and provides a handsome return for investors. Less well understood about the area's development was...
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- September 2019 (Revised December 2022)
- Supplement
Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear...
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Keywords:
Absenteeism;
Employees;
Behavior;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Problems and Challenges;
Decision Making;
Performance Evaluation
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (B)." Harvard Business School Supplement 120-014, September 2019. (Revised December 2022.)
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
soliciting feedback from its most loyal and vocal customers” As impressive as that accomplishment was, 1,000 customers is hardly enough to ensure long-run success. For that, these companies had to scale up dramatically, from 1,000 to over 1 million, which is the...
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- May 2022
- Case
The NFL’s $110-Billion Media Rights Deals
By: Anita Elberse and Elizabeth Warner
On March 18, 2021, Brian Rolapp, chief media and business officer at the National Football League (NFL) presented the results of a months-long effort to renegotiate rights deals with the NFL’s current partners in television—the media conglomerates behind the networks...
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Keywords:
Sports;
Entertainment;
Media;
Marketing;
Strategy;
General Management;
Negotiation;
Partners and Partnerships;
Competition;
Media and Broadcasting Industry;
Sports Industry
Elberse, Anita, and Elizabeth Warner. "The NFL’s $110-Billion Media Rights Deals." Harvard Business School Case 522-090, May 2022.
- April 2015 (Revised June 2020)
- Case
Comcast Corporation (A)
In March 2015, the U.S. television industry received a major wake-up call. HBO, a premium cable channel with over 30 million subscribers, had announced it would begin offering a standalone streaming service. This new service would allow customers to bypass the cable...
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Keywords:
Cable Television;
HBO;
Industry Evolution;
Television Entertainment;
Disruption;
Business Model;
Competitive Strategy;
Media and Broadcasting Industry
Gupta, Sunil, Henry McGee, Felix Oberholzer-Gee, and Margaret L. Rodriguez. "Comcast Corporation (A)." Harvard Business School Case 715-457, April 2015. (Revised June 2020.)
- October 1994
- Case
Bankers Trust: Global Investment Bank
By: Andre F. Perold and Kuljot Singh
In October 1992, Eugene Shanks, president of Bankers Trust New York Corp., and Brian Walsh, head of the Global Investment Bank (GIB) business unit, are considering a proposal for a large and complex financing involving the North Sea Oil Co. (NSOC). The financing...
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Keywords:
Risk and Uncertainty;
Credit Derivatives and Swaps;
Risk Management;
Value Creation;
Business History;
Capital Markets;
Financing and Loans;
Financial Markets;
Corporate Finance;
Banking Industry;
Energy Industry
Perold, Andre F., and Kuljot Singh. "Bankers Trust: Global Investment Bank." Harvard Business School Case 295-010, October 1994.
- May 2006 (Revised July 2007)
- Case
Tropos Networks
By: Joseph B. Lassiter III and Elizabeth Kind
As Ron Sege, president and CEO of Tropos Networks, walked through the halls of the firm's offices, he realized that the space they had moved into only about a year ago was already becoming too small. The company, based in Sunnyvale, California, was founded in late 2000...
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Lassiter, Joseph B., III, and Elizabeth Kind. "Tropos Networks." Harvard Business School Case 806-201, May 2006. (Revised July 2007.)
- May 2021 (Revised August 2021)
- Case
Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test
By: Benjamin C. Esty and Allison Ciechanover
As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden...
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Keywords:
COVID-19 Pandemic;
Business and Stakeholder Relations;
Corporate Governance;
Crisis Management;
Leadership;
Digital Platforms;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Value Creation;
Decision Making;
Goals and Objectives;
Cross-Cultural and Cross-Border Issues;
Travel Industry;
Tourism Industry;
Service Industry;
United States
Esty, Benjamin C., and Allison Ciechanover. "Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test." Harvard Business School Case 221-050, May 2021. (Revised August 2021.)
- 14 Mar 2023
- Cold Call Podcast
Can AI and Machine Learning Help Park Rangers Prevent Poaching?
- October 2018 (Revised January 2019)
- Case
The Financial Crisis: Hank Paulson in 2008
On the afternoon of Monday October 13, 2008, Hank Paulson Jr., the Secretary of the Treasury of the United States, walked into the large conference room across the hall from his office in the Treasury Department. Joining him were Federal Reserve Chairman Ben Bernanke,...
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Keywords:
Bailout;
Regulation;
Financial Crisis;
History;
Governing Rules, Regulations, and Reforms;
Decision Making;
Banking Industry;
Financial Services Industry;
Real Estate Industry;
United States
Sunderam, Adi, Robin Greenwood, Sam Hanson, and David Scharfstein. "The Financial Crisis: Hank Paulson in 2008." Harvard Business School Case 219-037, October 2018. (Revised January 2019.)