Publications

March 1993 (Revised September 1995)
Case

Chemical Bank: Technology Support for Cooperative Work

By: Lynda M. Applegate and Donna B. Stoddard

Describes the organization and IT environment that Bruce Hasenyager found when he arrived at Chemical Bank. Goes on to explain his decision for implementing Lotus Notes as an "indispensable" management tool. Software is available: Order No. 9-196-701 (Windows version)... View Details

Keywords: Organizations; Decision Making; Decisions; Management Style; Management Analysis, Tools, and Techniques; Applications and Software; Information Technology; Information; Information Management; Technology Industry

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

June 14, 2023
Article

Research: Your Love for Work May Alienate Your Colleagues

By: Mijeong Kwon, Julia Lee Cunningham and Jon M. Jachimowicz

Research shows that employees who are passionate about their work are more productive, innovative, and collaborative. New research suggests that these employees also see passion for work as a moral imperative, and they’re more likely to judge colleagues who are... View Details

Keywords: Employees; Motivation and Incentives

Read Now

Web

Topics - HBS Working Knowledge

(9) Nationality (2) Natural Disasters (4) Natural Environment (204) Negotiation Deal (1) Negotiation Offer (1) Negotiation Participants (1) Negotiation Preparation (3) Negotiation Process (4) Negotiation Style (4) Negotiation Tactics (15)... View Details

September 2013
Article

Great Leaders Who Make the Mix Work

By: Boris Groysberg and Katherine Connolly

Business leaders send a powerful message when they make a commitment to diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for... View Details

Keywords: Leadership Development; Working Conditions; Leading Change; Management Practices and Processes; Organizational Culture; Diversity; Gender

Find at Harvard

Article

Research: People Use Less Energy When They Think Their Neighbors Care About the Environment

By: Jon M. Jachimowicz, Oliver P. Hauser, Julie O'Brien, Erin Sherman and Adam D. Galinsky

A significant reduction in energy consumption is needed to help meet critical temperature thresholds. New research points to a way to help consumers work toward this goal – one that doesn’t rest on changing people’s personal beliefs about climate change. Rather, it... View Details

Keywords: Sustainability; Energy; Energy Conservation; Motivation and Incentives

Register to Read

August 1995 (Revised April 1998)
Background Note

A Note for Analyzing Work Groups

By: Linda A. Hill

Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms,... View Details

Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment

2016
Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt

Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details

Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives

Read Now

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

minimal coordination could potentially use these findings in negotiations with a prospective employer, says Choudhury. However, work-from-anywhere policies could increase costs in work environments that... View Details

Keywords: by Kristen Senz

27 Sep 2021
Blog Post

Working to Change the Food System

you to HBS. In 2018, I started reflecting on the big existential question of "what is my calling?" It was really intimidating to think about – my main criteria were to work on problems that mattered to me, that I could have fun doing,... View Details

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

professor of organizational behavior at Brandeis University International Business School, have described their work in two papers: "The Emotional Tightrope of Downsizing: Hidden Challenges for Leaders and their Organizations,"... View Details

Keywords: by Martha Lagace

23 Oct 2006
Research & Ideas

Will the “Long Tail” Work for Hollywood?

reported in their recent working paper, "Superstars and Underdogs: An Examination of the Long-Tail Phenomenon in Video Sales," and have significant implications not only for the types of films studios decide to fund in future,... View Details

Keywords: by Julia Hanna; Entertainment & Recreation

02 Jan 2014
Working Paper Summaries

Managing the Family Firm: Evidence from CEOs at Work

Keywords: by Oriana Bandiera, Andrea Prat & Raffaella Sadun

Web

Our Work Together | About

leadership, and urged us to rededicate ourselves to free inquiry and expression in a climate of inclusion and a spirit of mutual respect. As the new semester begins, I write to reaffirm my commitment to creating an environment for... View Details

25 May 2021
Blog Post

The Surprising Power of Nostalgia at Work

social conflicts. We also observed that when people are experiencing higher levels of nostalgia, they’re more interested in working on tasks with others, and nostalgia has been shown to increase empathy for others and prosocial behavior... View Details

Keywords: All Industries

Web

Scaling Work - Research Computing Services

Compute Cluster Scaling Work 4ms There are numerous ways to scale up your work on the HBSGrid, including parallel processing and GPUs . Parallel Processing Also commonly called parallel computing or... View Details

May 2018 (Revised October 2019)
Case

Managing the Future of Work

By: William R. Kerr, Allison Ciechanover and Jeff Huizinga

By 2019, leaders from the public and private sector had become increasingly anxious about how advanced technologies and aging global populations could affect labor markets, workplaces, and workers’ lives. Some analysts forecasted that hundreds of millions of workers... View Details

Keywords: Labor Markets; Workplace; Employment; Technological Innovation; Demographics; Organizational Change and Adaptation; Change Management; Problems and Challenges; Opportunities