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  • All HBS Web  (246)
    • People  (1)
    • News  (43)
    • Research  (163)
    • Events  (4)
  • Faculty Publications  (48)

Show Results For

  • All HBS Web  (246)
    • People  (1)
    • News  (43)
    • Research  (163)
    • Events  (4)
  • Faculty Publications  (48)
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  • 23 Sep 2014
  • First Look

First Look: September 23

conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

positive recency in choices. At the same time, there remains an overall consistency between choices and assessments. A third study validates the results in a field study. The results show that, after a... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2012
  • First Look

First Look: January 10

indices. In a validation test, we find that relative sentiment is correlated with the relative prices of dual-listed companies. Global sentiment is a contrarian predictor of country-level returns. Both global and local sentiment are... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

capacity for each business process? 2) How much resource capacity (time) is required to perform work for a company's many transactions, products, and customers? The book demonstrates how to develop simple, valid answers to these two... View Details
Keywords: Martha Lagace
  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

porous as possible.—Karim R. Lakhani The result has been a product that even academics regularly consult. In late 2005, the scientific journal Nature conducted a study comparing 42 science articles in Wikipedia with the online version of... View Details
Keywords: by Sean Silverthorne; Publishing
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established instrument View Details
Keywords: Sean Silverthorne
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

the COVID-19 pandemic approaches its third exhausting year. Validating someone’s feelings can be as simple as pausing during the day to say, “You seem anxious,” says Zlatev, a professor in the Negotiation, Organizations & Markets Unit... View Details
Keywords: by Pamela Reynolds
  • 14 Jul 2022
  • Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

automated driverless car.” The research results, detailed in “Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses,” were published in the June issue of International Journal of... View Details
Keywords: by Jay Fitzgerald
  • 04 Jun 2013
  • First Look

First Look: June 4

Emotional Benefits of Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Ashley V. Whillans, Adam M. Grant, and Michael I. Norton Abstract—When does giving lead to happiness? Here, we present two studies demonstrating that the... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2015
  • First Look

First Look: April 14

collection of innovative research and management insights that build upon the foundations of the first book but takes the study of brand relationships outside of traditional realms by applying new theoretical frameworks and considering... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2016
  • First Look

September 20, 2016

organizational studies, on the one hand, and Jewish studies, on the other. One addresses leadership but not the religious soul. The other speaks from its Jewish soul but is only secondarily engaged in the study of leadership. More Than... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2016
  • First Look

January 19, 2016

which casts the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the View Details
Keywords: Sean Silverthorne
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

dismissals have increased, and settlements in recent years have declined,” conclude the authors of a new research paper. “Our study asks why.” The number of lawsuits specifically about Rule 10b-5, the antifraud regulation created under... View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • 11 Apr 2011
  • Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

can be perceived as something thrown together with shoestring and bubblegum," Eisenmann says. "But through a series of MVPs, a lean startup can validate a specific and comprehensive set of hypotheses about what the business is,... View Details
Keywords: by Carmen Nobel; Technology; Computer
  • 17 Aug 2010
  • First Look

First Look: August 17

discriminant validity from voice-related individual and organizational factors and their incremental predictive validity on workplace silence. Collectively, the results from the four View Details
Keywords: Martha Lagace
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

hospital care. They focused on the mortality rates for heart attacks, an ailment that typically requires patients to seek hospital care, and where mortality is a validated measure of hospital quality. They found that in the late 1990s,... View Details
Keywords: by Michael Blanding; Health
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not benefit from View Details
Keywords: by Robert S. Kaplan; Service
  • 01 Nov 2019
  • What Do You Think?

Should Non-Compete Clauses Be Abolished?

old and occur all over the world. For example, an English common law court in 1414 chose not to enforce such an agreement, claiming that it represented restraint of trade. A watershed 1711 case, Mitchel v. Reynolds, validated non-competes... View Details
Keywords: by James Heskett
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

similar amounts of technology. The common pattern was that the majority of customers in those markets had changing needs and wants, and their behavior was changing. Kost: Many of the companies you’ve studied gained a foothold in the... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

into these questions, we studied four organizations selected to reflect a wide range of attributes—for-profit and nonprofit, large and small, North American and European. We asked people to indicate how often they had work-related... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
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