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Show Results For
- All HBS Web
(144)
- News (16)
- Research (115)
- Events (2)
- Multimedia (1)
- Faculty Publications (56)
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
for instance, in innovation labs designed for that purpose. 6. Ethical decision-making and proactive governance As technological advances give rise to previously unimaginable use cases, digitally mature organizations recognize that they are accountable for the View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
by the banks might have severe consequences on consumers living paycheck to paycheck. About 14 percent of bank customers incur five or more overdraft fees a year, according to the FDIC. The researchers estimate that 4.2 million customers... View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
elected a fellow by the National Association of Business Economics alongside Treasury Secretary Janet Yellen and former Federal Reserve Chairman Ben Bernanke—stresses that highlighting the race of a business owner has to be handled thoughtfully and carefully, or it... View Details
- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
almost every society on how much we should allow the private sector to handle prosocial objectives,” says Zhang, who studies workplace culture and social inequality. “What we saw here is that if the private sector engages in that prosocial mission, you actually have... View Details
Keywords: by Rachel Layne
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
discrimination among users, most recently through Project Lighthouse. Poor design invites discrimination Airbnb's early design choices were aimed at facilitating a user's trust both in the platform and fellow users, but some of those choices had the View Details
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
including unintended impacts. Acknowledging these impacts demonstrates that leaders recognize that their decisions have had real consequences and are aware of what employees have endured, which is the first... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
reviews undermining customer trust? Is social media making us less happy? Executives can’t sit on the sidelines when it comes to answering questions like this. Business leaders can take steps to quantify their impact on the world. This enables them to put guardrails in... View Details
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Question: How has the coronavirus affected financial flows? Answer: The halt of the GVC... View Details
Keywords: by Sean Silverthorne
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
company takes that create unintended consequences for others—can be good or bad. An example of a positive externality is reduced healthcare costs for everyone when employees are required to get COVID-19... View Details
Keywords: by Lane Lambert
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
consequences when organizations cross the line between pride and arrogance can be substantial. Just ask leaders like the erstwhile CEO of Lululemon—a company with a well-timed dedication to fitness with employees fanatical about its... View Details
Keywords: by James Heskett
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
productivity and growth. And as the Harvard economist Benjamin Friedman has shown, growth has moral consequences in terms of a society’s tolerance for diversity, social mobility, correcting inequalities, and democratic values. CEOs who... View Details
Keywords: by Kristen Senz
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
certain leadership across the planet to make it happen. I’m sure we’ll find something wrong with our current technology set, the unintended consequence if you will. As for business, my view is that business... View Details
- Web
Behavioral Economics for Managerial Decision Making - Course Catalog
real-life environments, including how social networks and organizational capacity may complicate an intervention, what kinds of unintended consequences interventions may produce, and which constituents the... View Details
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
measures, particularly measures that are relatively informative about management's ability but that are difficult for management to influence, may have unintended and undesirable consequences. Our results suggest further consideration of... View Details
- 02 Mar 2018
- Op-Ed
Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents
the US withdrew this ill-fated measure in 2003 after the World Trade Organization authorized the largest penalty sanctions ever against a member state, and after the European Union threatened retaliation. Back then, there was ample evidence of View Details
- 01 Dec 2018
- News
Trade Off
ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended consequences that complicate their resolution. Global supply chains are incredibly complex. When a... View Details
- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
force them to move production destined for China to somewhere else. Such unintended consequences make businesses uneasy. Firms conduct business under a set of accepted rules, just like athletes want to... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
- 11 Dec 2018
- Research & Ideas
Free Trade Needs Nurturing—and Other Lessons from History
anymore, but it is a useful reminder of how high the stakes can be. Roscini: Normally the parties reach an agreement, ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
- 15 Aug 2007
- Op-Ed
3 Steps to Reduce Financial System Risk
firm can have unintended negative consequences for the system as a whole. Fixing The Future What about the future? If left unchecked, systemic risk in the international financial system will increase owing... View Details