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- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
practicing harder and working harder. (The example was shared of the University of Connecticut's women's basketball team, which has its starters practice not against five other players, but against eight, to simulate the most difficult circumstances imaginable, and...
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by Rosabeth Moss Kanter & Walter Kiechel
- 08 Sep 2015
- First Look
September 8, 2015
rules or equipment changes, or was football an inherently physical game that no amount of new rules or equipment could make completely safe? Were current and future players, now knowing full well the potential long-term health...
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Carmen Nobel
- 11 Jan 2011
- First Look
First Look: Jan. 11
permission to lead. Troy, a customer service manager, endangered his job and his company's reputation by focusing on protecting his position, not helping his team; when a trusted friend advised him to change his behavior, the results were...
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Sean Silverthorne
- 12 Mar 2013
- First Look
First Look: March 12
send gifts to their friends. (4) Offer incentives. Apps that give away mobile minutes, for instance, can entice customers. (5) Entertain. Red Bull and other companies have devised popular games focused on their brands. "Mobile...
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Sean Silverthorne
- 28 Jul 2015
- First Look
First Look: July 28, 2015
who pool are rewarded by the less informed party with higher payoffs. Finally, we demonstrate through a reexamination of Lai et al., (2012) and Cachon and Lariviere (2001) how pooling outcomes can substantively extend the implications of other extant signaling View Details
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Carmen Nobel
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
they want, where they want for almost anything they desire. Associated with that, people are much more comfortable with ecommerce, giving their credit card numbers to Amazon and others, so the comfort and trust levels are much higher....
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- 15 Oct 2008
- First Look
First Look: October 15, 2008
link individuals with crime scenes and fathers to their children. Special problems of trust have arisen, because the domain of scientific practice termed 'DNA typing' emerged in a commercial context, and its results serve as the basis for...
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Martha Lagace
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is about revenues. Municipal revenues come from economic activity,...
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- 02 Feb 2016
- First Look
February 2, 2016
listed a pair of women's sandals on Flipkart's website at 799 Indian rupees ( ) and offered it on promotion at 399. However, upon close examination of the product's display photo, consumers noticed a 399 price tag printed on the strap. Consistent with stated goals of...
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Sean Silverthorne
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
observed, "We know our limits and understand the law, but we tend to be very open with our employees, we communicate a lot." "They reassured us," said an account executive, "by calling it straight they informed us of their View Details
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by Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
to do so will certainly improve. Gaming of the system will be corrected. The whole process of working hard to measure results better and better is extremely good for patients. If doctors can demonstrate results, they will not have health...
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- 02 Jul 2013
- First Look
First Look: July 2
come. If the VC is vulnerable, use the opportunity to build trust rather than to take advantage. Focus on value-not just valuation. Nonfinancial considerations such as control are also important. Strive for understanding. Seemingly...
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Anna Secino
- 05 Feb 2008
- First Look
First Look: February 5, 2008
ad auctions as a dynamic game of incomplete information, so we can study the convergence and robustness properties of various strategies. In particular, we consider best-response bidding strategies for a repeated auction on a single...
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Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
long-term engagement and explore the impact of giving self-service consumers the option to interact with a person. Participants engaged in an online investing simulation who are made to feel anxious due to market downturns are less satisfied with their choices and...
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Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
diagnostic tests for screening. Screening games can apply to the cases where by-products, partner fidelity feedback, or host sanctions do not apply, therefore explaining the evolution of mutualism in systems where it is impossible for...
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