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- All HBS Web
(535)
- News (156)
- Research (246)
- Multimedia (1)
- Faculty Publications (28)
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- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
other person necessarily even realizing it. A Learnable Habit The good news is that cultural metacognition is not fixed, but rather it is a mental habit that can be learned over time and through different circumstances. "People who have a... View Details
Keywords: by Michael Blanding
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
increase in antiwhite bias. In fact, on average, white respondents perceive more antiwhite bias than antiblack bias in the twenty-first century. "It's very hard to find a metric that suggests that white people actually have a worse time... View Details
Keywords: by Carmen Nobel
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
[This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 Feb 2022
- Research & Ideas
Silos That Work: How the Pandemic Changed the Way We Collaborate
splitting off into more isolated and well-defined communication networks, according to research by Harvard Business School Professor Tiona Zuzul. The authors of the working paper stress that this shift is not necessarily negative, noting... View Details
Keywords: by Jay Fitzgerald
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
stress, especially at schools that attract highly driven, highly competitive students. "We've known for a long time that chronically elevated levels of physiologic stress and psychological distress lead to... View Details
Keywords: by Carmen Nobel
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
all organizations in all cultures, in times of success as opposed to decline, when talking about the past as opposed to the future, or in dealing with employees of all generations. As many respondents to this month's column pointed out,... View Details
Keywords: by Jim Heskett
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details
Keywords: by Pamela Reynolds
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
brought on board were also close in a way Shelman found surprising when she spent time with them when researching the case. "There was huge camaraderie evident in the way that the top management team interacted with each other they... View Details
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
do a parenting example. I'm deeply devoted to my children, but I have a hard time setting high standards for them. I believe it was Carol Dweck who once said, “You can either prepare the path for the boy or the boy for the path.” When I... View Details
Keywords: by Kristen Senz
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions;... View Details
Keywords: by Martha Lagace
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
the new call agents completed an exercise ranking the individual strengths they would exhibit if stranded on a life raft at sea; they also spent time considering how their responses might differ from their colleagues'. Then, the agents... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
mobilized to accomplish. Reassess available resources. The relaunch is a time to reexamine information, budgetary resources, and networks that will help the team advance its goals. Understand members’ constraints. A relaunch is an ideal... View Details
Keywords: by Sean Silverthorne
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
are taking short-term pay cuts largely to show solidarity with their employees. "A lot of it is symbolic ,” Itay Goldstein of The Wharton School commented. “When we come into a crisis like the one we have right now—where it's a difficult View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
that those delivering the news can find comfort in debriefing the experience. Some managers find these helpful, while others prefer time alone to reflect or to do physical exercise. Stress relief and... View Details
Keywords: by Martha Lagace
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
organizations can be built on remote work and remote workers, even those working in a hybrid manner with some time spent in the office. Greg Carmichael, CEO and chairman of Fifth Third Bancorp, quoted in a previous column, put it most... View Details
Keywords: by James Heskett
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
your vision but also at the same time listening to what employees have to say," Groysberg says. Talk, Inc. highlights the case of the Indian company Hindustan Petroleum Corporation Ltd., which at the turn of the twenty-first century... View Details
Keywords: by Carmen Nobel
- 23 Aug 2021
- Research & Ideas
Why White-Collar Crime Spiked in America After 9/11
cutbacks Previous studies have delved into the fact that the threat of prison time and fines can deter white-collar criminals from committing crimes that can greatly harm corporations, investors, and consumers alike, not to mention... View Details
Keywords: by Jay Fitzgerald
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
"Rather than discussing topics in the rarified air of investment banking, an industry foreign to many of our students, we wanted to be as universal as possible." Not that it is a simple situation emotionally. Stressed out over... View Details
- 11 Aug 2009
- First Look
First Look: August 11, 2009
from 3% to 15% as a fraction of government budget without negatively affecting publication quality and quantity. This follows incentive policy change and leadership change at labs, an event whose timing is plausibly exogenous being... View Details
Keywords: Martha Lagace
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details