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  • Research Summary

Overview

By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • 04 May 2021
  • Blog Post

Asian American Pacific Islander Heritage Month at HBS

Association (AABA), in collaboration with students and organizations across campus, is proud to share and honor the stories of our community members. We hope these stories showcase the history, richness, and diversity of the AAPI View Details
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • Career Coach

Kelsey Holland

If you’re looking to launch or join a startup, Kelsey can help! Kelsey’s worked in a variety of roles ranging from product manager to corporate venture investor to co-founder during her 8.5 years working prior to HBS. She has extensive View Details
  • Career Coach

Lauren Murphy

individual leaders as well as senior management teams to improve team alignment with organizational goals. Lauren brings decades of management experience to her coaching work. For 14 years, she was the Director, Career Education &... View Details
Keywords: Consumer Products; Investment Management; Financial Services (All); Manufacturing; Publishing / Communications / Advertising; Retail; Health Care; Clean Technology; Energy; Commercial Banking; Financial Services (All); Consulting; Education; Entertainment / Media; Entrepreneurship; Financial Services (All); Government; Hospitality; Investment Banking; Financial Services (All); Private Equity; Financial Services (All); Real Estate; Search Fund; Financial Services (All); Sports; Technology; Telecommunications; Venture Capital; Financial Services (All)
  • Web

Publications - Faculty & Research

satisfying postcareer life. It highlights the contrasting experiences of Irene and Lawrence, two retirees who navigated this change differently. Irene embraced retirement... View Details Keywords: Retirement ; Satisfaction ; Transition ;... View Details
  • 12 Nov 2013
  • First Look

First Look: November 12

link: http://francescagino.com/#/judgment_research   Working Papers When 3+1>4: Gift Structure and Reciprocity in the Field By: Gilchrist, Duncan, Michael Luca, and Deepak Malhotra Abstract—Do higher wages elicit reciprocity and hence higher effort? In a field View Details
Keywords: Sean Silverthorne
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
Related
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

ExtraCare, and pay-for-membership cards for stores including Costco. In a very basic form loyalty schemes have been around for as long as people have been exchanging goods—consider the farmer who threw in an extra ear of corn for his best... View Details
Keywords: by Maggie Starvish; Retail
  • February 2014
  • Article

Developing a System to Track Meaningful Outcome Measures in Head and Neck Cancer Treatment

By: Ronald S. Walters, Heidi W. Albright, Randal S. Weber, Thomas W. Feeley, Ehab Y. Hanna, Scott B. Cantor, Carol M. Lewis and Thomas W. Burke
The health care industry, including consumers, providers, and payers of health care, recognize the importance of developing meaningful, patient-centered measures. This article describes our experience using an existing electronic medical record largely based on free... View Details
Keywords: Cancer Treatment; Cancer Care In The U.S.; Outcomes Measurement; Health Care and Treatment; Measurement and Metrics; Health Industry; North and Central America
Related
  • 22 Jan 2018
  • Blog Post

"Luxury, Technology, Integration"

The above title was my answer when I was asked earlier this fall to sum up my experience in Milan in three words, working as an MBA intern within the office of the CEO of the YOOX Net-A-Porter (YNAP) Group. In a world where technology and... View Details
Keywords: Consumer Products / Retail
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

should be about providing real value to consumers, not about tricking them into buying something they do not want. Q: Apple appears to be making some changes in the iTunes store that could help labels. First, it has introduced... View Details
Keywords: by Sean Silverthorne; Music
  • 15 Aug 2017
  • Blog Post

Where Work Meets Passion: A Summer In Community Development

I’ve known for a while that I want to be a community developer, and I want to start that work in my hometown of Detroit. I desire to create beautiful spaces and experiences for people that enhance the fabric of a neighborhood, community,... View Details
Keywords: Nonprofit / Government
  • 15 Jul 2019
  • Blog Post

Exploring the World of Electric Adventure Vehicles

As a former consultant at EY-Parthenon, part of Chicago native and Northwestern University graduate Tayler Danziger’s (MBA 2020) job included travelling all over the U.S. and Europe, advising clients on growth strategy. Little did she know then, this View Details
Keywords: Manufacturing; Consumer Products / Retail
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

based on their past experience ... and then the context shifts, and they try to apply the same recipe, and it fails.” The analysis stems from one of Raffaelli’s core research interests: the qualities of leaders who successfully reinvent... View Details
Keywords: by Ben Rand
  • Web

Business & Environment

Climate Rising In this episode, host Mike Toffel sits down with Paul Dickinson and Tom Rivett-Carnac, co-hosts of the climate podcast Outrage & Optimism, to preview COP29, the upcoming UN Climate Change Conference in Baku, Azerbaijan. With their extensive View Details
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

States in 1945. Why wouldn't this one be among the many that didn't make it? Surely, any analyst of the situation in 1945 would have found in Walton a good candidate for failure. As he himself put it, "For all of my confidence I hadn't had a day's View Details
Keywords: by Richard S. Tedlow; Retail
  • Web

Placement - Doctoral

Strategy, 2020 Placement: INSEAD Dissertation: Field Experiments on the Barriers Firms Face in Realizing Gains from Data Advisors: Dennis A. Yao (Chair), Rebecca M. Henderson , Michael Luca , and Amanda Pallais 2019 J. Yo-Jud Cheng... View Details
  • 12 Nov 2008
  • First Look

First Look: November 12, 2008

commoditization continue to drive shifts in the value chain. The case examines the commoditization cycle and contrasts integrated solutions such as the iPod-iTunes software-iTunes Music Store with emerging competition from other MP3... View Details
Keywords: Martha Lagace
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

40%. Shareholder pressure (e.g., the voting outcome and the influence of the proponent) and the type of proposals are the main determinants of the implementation decision, while traditional governance indicators do not seem to matter. Outside directors implementing MV... View Details
Keywords: Martha Lagace