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Show Results For
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All HBS Web
(338)
- News (126)
- Research (113)
- Events (4)
- Multimedia (17)
- Faculty Publications (75)
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- 04 Jun 2001
- Research & Ideas
RealNetworks, CNET, and Judo Strategy
RealNetworks founder Rob Glaser, a veteran of doing battle with much larger Microsoft, has some words of wisdom on competing against a market giant: "If you want to beat Bobby Fischer, don't play chess." Glaser, president and...
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by Jim Aisner
- 16 May 2018
- Research & Ideas
How Companies Managed Risk (and Even Benefitted) in World War Internment Camps
to their employers. Internment not only robbed companies of these key employees, it also made it more difficult for companies to recruit and retain workers for their European businesses. “Only [a] few of the old India experts have found...
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- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my ability to outwit the...
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by Jim Heskett
- 2008
- Other Unpublished Work
The Producing Manager: A Double-Barreled Role
By: John J. Gabarro, Thomas J. DeLong and Rob Lees
Keywords:
Management
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
favors the lower end by eliminating involuntary unemployment, raising wages, and increasing labor’s leverage to demand higher wages.” Rob Kautz and JohnfrmClevelnd took on the naysayers with extensive comments. “The long-bond desk is...
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by James Heskett
- 06 Sep 2017
- What Do You Think?
Summing Up: What Are the Limits of CEO Activism?
nuanced. This reflected what DDB identified as “a huge new challenge for CEO’s” and a complicated one, according to Rob Jones. But only three respondents addressed the question of limits on the practice. More about that below. Ernie...
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by James Heskett
- December 2009
- Article
Closing the Customer Feedback Loop
By: Rob Markey, Fred Reichheld and Andreas Dullweber
Realizing that customer retention is more critical than ever, companies have ramped up their efforts to listen to customers. But many struggle to convert their findings into practical prescriptions for customer-facing employees. Some companies are addressing that...
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Keywords:
Customer Centric Initiative;
Customer Satisfaction;
Customer Focus and Relationships;
Customer Value and Value Chain
Markey, Rob, Fred Reichheld, and Andreas Dullweber. "Closing the Customer Feedback Loop." Harvard Business Review 87, no. 12 (December 2009): 43–47.
- 24 Mar 2009
- First Look
First Look: March 24, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709043 One Firm One Future at Davis Langdon Harvard Business School Case 409-044 Rob Smith, senior partner of construction consultancy Davis Langdon, has just led the firm...
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Martha Lagace
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
outstanding work. Rob Huckman's done a lot of very interesting work on adoption of new medical technology and how competing technologies—how the organization of hospitals influences the uptake of competing technologies. He did a wonderful...
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- June 2013 (Revised June 2014)
- Case
Valero Energy Corporation and Tight Oil
By: Richard H.K. Vietor, Eric Adamson, Aaron Byrd, Ned Chiverton, Mariko Meier and Rob Rain
Valero Energy, an incredibly successful US refiner, needs to make some decisions about tight oil. As production of light tight oil increases—from Eagle Ford, Bakken and elsewhere—Valero considers whether to add topping capacity to handle it, on top of its recent...
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Keywords:
Petroleum;
Oil & Gas;
Energy;
Environment;
Refining;
Globalization;
Tight Oil;
Strategy;
Natural Environment;
Demand and Consumers;
Supply and Industry;
Policy;
Energy Sources;
Energy Industry;
United States
Vietor, Richard H.K., Eric Adamson, Aaron Byrd, Ned Chiverton, Mariko Meier, and Rob Rain. "Valero Energy Corporation and Tight Oil." Harvard Business School Case 713-083, June 2013. (Revised June 2014.)
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
cadavers. Such concern is also probably heightened by U.S. historical accounts of grave robbing (Goodwin 2006; Sappol 2002; Shultz 1991). Together these elements contribute to fears of "body-snatching." C. A Market in All but...
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- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
platform that connects pet owners with pet sitters and dog walkers; Rob Infantino, CEO and founder of OpenBay, which connects car owners with repair shops; Elsa Sze, founder and CEO of Agora, which facilitates online town hall meetings...
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- 11 Jun 2014
- Research & Ideas
In the Future of Sports Investing, Media Is the Best Bet
to watch sports on the Web, having been weaned on the medium. In April, Causeway purchased a non-controlling stake in Street League Skateboarding, founded by professional skateboarder Rob Dyrdek in 2010, which features 25 challengers...
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- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
Why do so many wanna-be entrepreneurs like Scott Rozic, founder and CEO of XMarkstheSpot, head for Silicon Valley? The reason may seem as obvious as why Willie Sutton robbed banks—because that's where the money is. But it's really more...
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by Dorothy Leonard & Walter Swap
- 24 Aug 2010
- First Look
First Look: August 24
comparison of the various approaches, with examples, and their pros and cons. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/810145-PDF-ENG One Firm One Future at Davis Langdon (A) Robert G. Eccles and Kaitlyn A. SimpsonHarvard Business School Case 411-006...
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Sean Silverthorne
- 15 Apr 2023
- Conference Presentation
Autonomous Systems
By: Hise O. Gibson, Rob Wittman, Brandon Tseng, Nini Hamrick and Tim Booher
Autonomous systems have been on the front lines and front pages in the war in Ukraine, yet there are many unanswered questions regarding their future role and capabilities. Currently, these systems are employed in myriad use cases in logistics, intelligence, and...
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- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
rebuilt at the new team.” Is there a way to reduce the performance risk associated with changing teams? Yes; bring your teammates along with you. Tom Brady signed a two-year, $50 million deal with Tampa Bay on March 20th. One month later it was announced that Brady’s...
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- 24 May 2011
- First Look
First Look: May 24
time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/711414-PDF-ENG Product Development at OPOWER Thomas Eisenmann and Rob GoHarvard Business School Case 811-075 OPOWER, a software startup that helps utilities engage their...
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Sean Silverthorne
- 16 Jul 2001
- Research & Ideas
How to Compete Like a Judo Strategist
planning for the long term, however, good judo strategists must also be prepared to "pivot," as Rob Glaser (chairman and CEO of RealNetworks) says. "When we make trade-offs between short-term gain and long-term...
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by David B. Yoffie & Mary Kwak
- 27 Jan 2014
- Research & Ideas
Family CEOs Spend Less Time at Work
family-owned businesses employ a family member as the CEO. Sam Walton founded and the Walton family still owns Wal-Mart Stores, Inc., for example, and the founder's son Rob Walton is chairman of the board, but the company's president and...
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by Carmen Nobel