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- All HBS Web (828)
- Faculty Publications (86)
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- 2024
- Working Paper
Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift
By: Matthew DosSantos DiSorbo and Kris Ferreira
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). These outliers often originate from covariate shift,...
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DosSantos DiSorbo, Matthew, and Kris Ferreira. "Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift." Working Paper, February 2024.
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
represented himself as a successful entrepreneur. The gist of the letter was that there was one thing wrong with what we wrote. It was that: “People don’t want to work any more. So I’ve designed my jobs...
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by James Heskett
- 05 Nov 2013
- First Look
First Look: November 5
Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally...
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Sean Silverthorne
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
represent. Ayelet Israeli is the Marvin Bower Associate Professor in the Marketing Unit and cofounder of the Customer Intelligence Lab at the Digital, Data, and Design (D) Institute at HBS. Iavor Bojinov: Those who resist AI risk falling...
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- 17 May 2016
- First Look
May 17, 2016
extraordinary 1613 Short Treatise on the Causes That Make Kingdoms Abound in Gold and Silver even in the Absence of Mines in a Neapolitan jail and that he died there soon afterwards. However, the influence of this work represents a...
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Sean Silverthorne
- 2015
- Working Paper
Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum
By: Ragnar Lund and Stephen A. Greyser
Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It studies a case of how a partnership between two international institutions, a bank and a museum, adds value to both in terms of interaction with...
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Lund, Ragnar, and Stephen A. Greyser. "Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum." Harvard Business School Working Paper, No. 16-041, October 2015.
- 07 Oct 2009
- Working Paper Summaries
Specific Knowledge and Divisional Performance Measurement
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Several conclusions arise than can help inform the design of care delivery platforms for HIV/AIDS. Download the paper: http://www.hbs.edu/research/pdf/09-093.pdf Cases & Course MaterialsAccenture's War for Talent in India Harvard...
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Martha Lagace
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
Meetings are longer, more frequent, and involve more people. Everyone seems to want a voice in a decision. And when the leader finally decides, it is only at the end of a long time delay to accommodate rules, “due process,” imposed by citizens and their View Details
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by James L. Heskett
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
organization's crisis response plans. Effective crisis response plans include the following ten elements: 1. A representative set of planning scenarios. It's essential to create a set of crisis scenarios that serve to guide planning. This...
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by Michael Watkins
- 30 Sep 2014
- First Look
First Look: September 30
institutions. We examine, over a 60-year period, the nationalities of the most senior positions in the United Nations Secretariat, ostensibly the world's most representative international institution. The results indicate which nations...
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Sean Silverthorne
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
and Ahmet Uğuralp and Zeliha Uğuralp of Bilkent University in Turkey. Success is a journey—especially when it gets better In the study, De Freitas and his colleagues generated 27 different graphs to represent a customer’s experience. They...
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- 06 Jun 2024
- Research & Ideas
How Younger Immigrants Gain an Edge in American Business
Representative Robert Mrazek spearheaded the AHA legislation, which passed in 1987. The congressman speculated that new arrivals would find it easier to integrate when they were younger, an instinct that proved correct, the authors write....
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by Rachel Layne
- 24 Apr 2012
- First Look
First Look: April 24
would not be achieved even if the product offered a payout ratio comparable to U.S. insurance contracts. We present evidence suggesting that lack of trust, liquidity constraints, and limited salience are significant non-price frictions that constrain demand. We suggest...
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Carmen Nobel
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
revisited one of its long-standing talent practices. In their Airport Customer Service (ACS) division, there were two employee groups: ready reserves (part-time customer service representatives who worked more flexible hours dependent on...
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- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets...
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by Avery Forman
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
you. It doesn’t rely on what you say. It observes what you do and choose not to do and builds a model of who you are.” Ghosh’s analysis debuts at a time when TikTok is drawing fresh scrutiny related to how its Chinese owners influence global markets and minds. In...
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- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
development—for some form of oversight. How effective can such a fragmented approach be to the regulation of a phenomenon that doesn’t respect borders? The European Union’s Artificial Intelligence Act represents the most extensive...
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- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
Hoffmann, a postdoctoral scholar at the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute at Harvard, and Yanuo Zhou, a doctoral candidate at the University of Toronto. To quantify the dollar value...
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