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- All HBS Web (391)
- Faculty Publications (46)
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- All HBS Web (391)
- Faculty Publications (46)
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- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
surveys for patients referred to specialists with whom a PCP had at least one year of overlap in those formative groups to those physicians who didn’t overlap with each other from those early years. They also looked at a subgroup who... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other... View Details
Keywords: by Carmen Nobel
- 10 Mar 2015
- First Look
First Look: March 10
(2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the context within which the paper was... View Details
Keywords: Carmen Nobel
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
Johnston: Your research refers to the PC in the 80's and the Internet in the 90's as triggers of explosive growth for the IT consulting industry. Have you identified a third trigger for this decade? Nolan and Bennigson: The trigger in... View Details
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
found that people felt physically dirtier after recalling past transgressions than after recalling good deeds. The study's authors called it the "Macbeth effect," referring to the Shakespearean scene in which a guilt-racked Lady Macbeth... View Details
Keywords: by Carmen Nobel
- 22 Nov 2016
- First Look
November 22, 2016
overweighting its representative types, which we formally define to be the types that occur more frequently in that group than in a baseline reference group. Stereotypes formed in this way contain a "kernel of truth": they are rooted in... View Details
Keywords: Sean Silverthorne
- 07 Oct 2014
- First Look
First Look: October 7
Experiment in Computational Biology By: Boudreau, Kevin J., and Karim Lakhani Abstract—Most of society's innovation systems―academic science, the patent system, open source, etc.―are "open" in the sense that they are designed to... View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
that pursue a social mission through the use of market mechanisms. These hybrid organizations, often referred to as social enterprises, combine aspects of both charity and business at their core. In this paper we distinguish between two... View Details
Keywords: Sean Silverthorne
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most... View Details
Keywords: by James Heskett
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
harder.’” People respond more when identities are mentioned The researchers conducted three experiments designed to examine whether “help-seekers” should call attention to their identities. In the first, the researchers sent about 2,500... View Details
Keywords: by Pamela Reynolds
- Research Summary
Leadership and Leadership Development: An Ontological Approach
This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds... View Details
- 26 Feb 2013
- First Look
First Look: Feb. 26
Advertising Authors:Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
"Excess of everything is bad it always relates to the matter in point (for example) getting big data about our customers and focusing too deeply on it will lead to not noticing other important facets However, while finalizing a contract document we need to focus... View Details
Keywords: by James Heskett
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
distancing with our colleagues from our work teams.” On the other hand, Melanie Roberts reminds us that, “Charles Handy refers to culture as the soup we all swim about in, and that soup is thin when the ‘here’ is not a location and people... View Details
Keywords: by James Heskett
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
product design processes. They are the way of answering the important question, "What is the common denominator around or about which consumers vary?" We can't say that two groups, for instance, are different without View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
Bergen titled “YouTube Executives Ignored Warnings, Letting Toxic Videos Run Rampant.” The article noted recommendations from current and former employees about ways to alter policies designed to increase “user engagement, ” or the amount... View Details
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
break down barriers between professional groups, they created new, albeit temporary, affinity groups to some extent, triggering competition between the teams, which the staff referred to as "the pod wars." No one wanted to be... View Details
- 10 Apr 2014
- Research & Ideas
Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’
make a distinction in meaning, it is usually in reference to levels in a hierarchy. People at the very top provide "leadership"—whatever that is—or at least they are supposed to. People in the middle do the "management," again with little... View Details
Keywords: Re: John P. Kotter