Process Transparency - Publications - Faculty & Research

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

clear instructions about what they can do, and designing transparency into why their partnership will make a positive difference for everyone involved, business leaders can improve interactions among their customers and employees, and... View Details

Keywords: by Dina Gerdeman

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

capital to the best ideas, weeding out the bad ones. Investors have the challenge of sorting through the overwhelming number of ideas to discern the good ones, a process compared to finding a needle in a haystack. They often lack the... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for potential applications. Every... View Details

Keywords: by Rocio Wu

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

components: actionable customer selection criteria (because resources spent on accounts A and B are not available for accounts C, D, and so on); clarity about the buying process for target customers as it works today, not yesterday; and... View Details

Keywords: by Kristen Senz

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own decision-making View Details

Keywords: by Staff

March 2022
Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details

Citation

Purchase

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

well, and getting personal. Principles and practices: Acknowledge the facts. If you aren’t the most reliable source of information, your employees are going to try to find a better one. Be honest and transparent about the situation and... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

spread of epidemics, reducing congestion on highways, or finding ways to detect fraudulent transactions.The trend toward people analytics, Polzer says, is a logical extension of the era of big data, as the science of processing and... View Details

Keywords: by Ben Rand

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

Transparency: Its official motive of transparency allows citizens more control of information that affects them. Giving "power to the people" puts a new set of eyes and ears on government and holds officials more accountable.... View Details

Keywords: by Martha Lagace; Technology

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

organizational leaders should insist on and practice greater transparency in management decision making." In a U.K. bank, David Physick relates that "we encouraged knowledge sharing through "lunch 'n' learn' sessions."... View Details

Keywords: by James Heskett

08 Jul 2008
First Look

First Look: July 8, 2008

the prior year's stock selections, suggesting that investors believe that a successful process in one year is likely to be repeated the following year. We believe that these findings are particularly interesting given recent efforts to... View Details

Keywords: Martha Lagace

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details

Keywords: by Geoffrey G. Jones; Energy

03 Dec 2015
Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details

Keywords: by Joseph Lassiter; Energy

09 Jan 2018
First Look

First Look at New Research and Ideas, January 9, 2018

budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in obtaining a head... View Details

Keywords: Sean Silverthorne

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

change and uncertainty, and military frameworks play a foundational part of this training. A significant milestone was achieved in 2001 with the emergence of the Agile Manifesto, foundational principles initially aimed at improving software development. The manifesto... View Details

Keywords: by Euvin Naidoo

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

democratic history and an immediate, practical exercise for anyone looking for a way to strengthen our common civic commitments. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52134 2017 Academy of Management Annals Making View Details

Keywords: Carmen Nobel

02 Aug 2004
What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

of the article. Richard Eckel opined that "A basic misconception is that Section 404 increases transparency afforded to stakeholders... What 404 does is require that corporate leadership demonstrate that the View Details