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- All HBS Web (363)
- Faculty Publications (38)
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- 01 Jun 2023
- News
The Exchange: The Tech Leader’s Tightrope
Image by John Ritter Image by John Ritter In the wake of the Snowden leaks in 2015, the New York Times dropped the bombshell news that one company had played a unique role in enabling the National Security Agency’s domestic spy program. The report, “AT&T Helped US Spy...
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- 01 Apr 2002
- News
Back in Business
Trade Center, Lhota and the others went to 75 Barclay Street, formerly a Merrill Lynch office, searching for working phone lines - "communications meant everything at that point, and cell phones were...
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- 19 Sep 2012
- News
On a Sound Track
time. I had worked closely on day-to-day operations with the firm’s founder since 2005, so I was up to speed on most things, including the public offering. But being up to speed on something and owning ultimate responsibility are two...
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- 01 Mar 2023
- News
Happy Monday
Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they logged back into Zoom on Mondays. People were not recharging...
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- 25 Jul 2012
- News
Movie Magic
self-service kiosk system that evaluates and buys back used cell phones and MP3 players from consumers for cash. Found currently in southern California, Kaplan expects this concept to roll out as well. Kaplan recently returned to HBS for...
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- 01 Dec 2003
- News
Flex Time
sophisticated communication systems that include detailed weekly reports from UCC’s sales force and senior managers. As long as her days may be — talking on the phone with customers, following up on issues raised during a weekly...
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Keywords:
Manufacturing
- 31 Jan 2019
- News
A Global Mission
millions of people had been driven from their homes. To assist with the country’s efforts at rebuilding, DeFehr developed a crop-diversification strategy. He spent two years establishing the project, which is still in operation today....
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- 04 Dec 2020
- News
Hour by Hour
allow him to earn his high school degree through night courses. After one particularly frustrating temp gig—working as a forklift operator with no training—he remembered a restaurant in Albany, New York, that rehired him every summer and...
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- 01 Sep 2012
- News
Curb Your Smartphone Habit
work-related benefits in the process. Are we literally taking our phones to bed with us? In a survey we did of 1,600 managers and professionals in various organizations across the globe, 26 percent admitted to sleeping with their...
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- 01 Apr 1997
- News
Facing the Music
documenting quality grassroots music from all around the world, has greatly enhanced its operational efficiency, a key to its competitive health as a small but highly regarded independent label. Knutson, who still keeps in touch with his...
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Keywords:
Marguerite Rigoglioso
- 01 Jun 2014
- News
In My Humble Opinion: Jan Swartz (MBA 1996)
cruise-director cheeriness. "It's a 24/7 business, with ships sailing every day, everywhere in the world," Swartz says by phone from her office in Valencia, California. "Our ships are small cities." Time on the road: 10 days a month. "We...
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- 15 Sep 2020
- News
Lifting Fallen Families
In 1989, Sergeant William Delaney Gibbs was killed in combat in Panama as he participated in Operation Just Cause, which was set to remove Manuel Noriega from power. Gibbs was 22 years old and just months away from becoming a dad to a...
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- 01 Dec 2020
- News
New News
subscription service, which we chose for ease of use. Yes, we could have launched an app, but that’s not necessarily the easiest way to consume news, whereas everyone with a mobile phone has access to a text message platform. We also...
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- 01 Jun 2006
- News
India Arrives
chairman of the Tata Group, a $22 billion conglomerate with 93 companies operating in areas as diverse as IT and communications, steel, financial services, hotels, and consumer goods ranging from tea to china to automobiles. “There was...
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Keywords:
Julia Hanna
- 01 Jun 2015
- News
Screen Grab
models from which they were born,” says Cheng, citing the convention of the 2-hour movie and 30-minute or 1-hour TV sitcom or drama. “Now we have the factor of a mobile phone and a shorter format.” The question then turns on the best...
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Keywords:
Julia Hanna;
HBO;
Netflix;
Hulu;
Vimeo;
YouTube;
Telecommunications;
Information;
Arts, Entertainment
- 01 Mar 2013
- News
Making Change
finding allies in several HBS professors bolstered my confidence to take the leap. When I graduated, I had nothing but a business plan and the $3,000 pitch prize. Then came the $25,000 HBS fellowship in 2009. Today, we are a $3 million View Details
- 19 Oct 2011
- News
A Good Look
expected to reach $6.7 billion in sales in 2015.) “Everything we’re making is plant-based,” explains Levy in a phone interview from Kemin’s headquarters in Des Moines, Iowa. “FloraGLO Lutein is a natural antioxidant from marigold extract....
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- 01 Sep 2007
- News
Got Global?
reconstruction. We talked at length by phone about his new book, The Occupation of Iraq: Winning the War, Losing the Peace (see story). For Ramalinga Raju (OPM 19, 1993), the solutions he sought were less elusive (see story). The founder...
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- 30 Nov 2017
- News
Happy Meals (Are Here Again)
redefining the sector, and McDonald’s wasn’t keeping pace. MORE Growing from Within—Almost 90% of McDonald’s in the US are owned and operated by franchisees. Paulo Pena (MBA 2004) runs the rest. Hear from Kristy Cunningham on the all-day...
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- 11 Mar 2020
- News
Making It Rain
to gather weather data in an entirely new way—by extracting information from things like cell phone signals. When wireless signals hit atmospheric conditions like rain, for example, they lose strength. “We can reverse engineer the signal...
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Keywords:
Lisa Scanlon Mogolov