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- All HBS Web (344)
- Faculty Publications (36)
- 01 Jun 2023
- News
Buy Big, Sell Small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s...
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- Blog
The Chao Center: The Heart of HBS Executive Education
student center for the MBA program. The hours of operation are Monday through Friday, from 9:00 AM to 5:00 PM. The large COOP in Harvard Square at 1400 Massachusetts Avenue also should not be missed. Can I pick up a COVID test at the Chao...
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- Web
Curriculum - Business & Environment
initiatives to stay relevant. But which initiatives, executed where, when and how, would enable IKEA to achieve its goals in a way that was profitable while creating an IKEA they would want to pass on to the next generation of co-workers and customers? Technology and...
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- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
more important than previously thought, says Ariel D. Stern, an assistant professor of business administration at Harvard Business School, where she is the Hellman Faculty Fellow in the Technology and Operations Management Unit. “Product...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
ways to overcome all three barriers. For example, cinemas have identified a concrete, helpful customer behavior—silencing phones before the movie begins. A simple reminder that demonstrates why it matters to everyone in the theater is all...
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by Dina Gerdeman
- 11 Oct 2023
- News
Soldier On
looks like. READ MORE April White: I want to start this conversation at what I imagine was a particularly challenging moment for your community and for you. This is early January. It's a few days before you're inaugurated as mayor of Newport News, and you get what I'm...
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for...
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- Web
Historical Data & Sources - Business History
Set in Excel Carrefour: Countries of Operation Carrefour Kingdom of Saudi Arabia “Carrefour Exits Japan and Mexico,” BBC News, 10 March 2005 “Retailer Carrefour to Sell Stake in Greek Joint Venture,” BBC News, 15 June 2012 “About...
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- 01 Jan 2013
- News
Thai Lee, MBA 1985
time, when it comes to day-to-day activities, her hands-on approach sets the stage. Before SHI expands into any new market, Lee runs the new operation to ensure that it gets off on the right track. She frequently meets with customers to...
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Susan Young
- 11 Apr 2024
- News
Mission Control
front, you had us building satellites. The entrance was a garage door that couldn't really close. The car that was standing there was like the single most beat-up Toyota Corolla, in white, that you can imagine, which was our phone...
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- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured...
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- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53681 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By: Buell, Ryan W., Ethan Porter, and Michael I. Norton...
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Sean Silverthorne
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
negotiator who doesn't have either an explicit understanding about emotions, or is highly intuitive about the process." Negotiating In The NFL Wasynczuk (HBS MBA '83) should know—he served as chief operating officer for the New...
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- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
leaders gain a heightened sense of the impact of decisions on the operations and people. How are your employees feeling? After leaders look inward, it’s time to start looking outward, beginning with your employees. How are they doing...
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by Hise O. Gibson and Nicole Gilmore
- 15 Jun 2021
- News
Zone Defense
telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan saw a behemoth defense industry with high...
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- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
marketing was dreadful, and its finances would have collapsed had it not been for CFO Fred Anderson’s work. The world of computers was dominated by Microsoft, especially after the introduction of its breakthrough product, Windows 95, in August of 1995. Apple went...
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by Dina Gerdeman
- 18 Feb 2014
- First Look
First Look: February 18
http://ssrn.com/abstract=1727508 Cases & Course Materials Harvard Business School Case 711-464 Vodafone in Japan (A) Despite a rough start in the Japanese telecom market, by late 2003, Vodafone seemed to have weathered the storm, largely based on the strength of...
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Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
operations is a big part of what YALP hopes to impart. “Typically, the public-sector lexicon can be mystifying to private-sector folks,” says Stacy Richardson, Chattanooga Mayor Andy Berke’s chief of staff. “When I attended YALP in 2016,...
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- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
largest insurance program. To meet this target, the government will rely on technology to effectively scale services, monitor quality, and ensure accountability. While India has seen great strides in informational technology development and outsourcing, cellular View Details
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Dina Gerdeman
- 01 Apr 2000
- News
New Home for External Relations
south of the Soldiers Field location near the intersection of North Harvard Street and Western Avenue. External Relations (ER), which includes many functions familiar to most HBS graduates, is one of several administrative operating units...
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