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- All HBS Web
(611)
- People (5)
- News (227)
- Research (133)
- Multimedia (3)
- Faculty Publications (125)
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- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
matter. Now the most important aspect of reviews are the quality of the reviews, how many stars you’re getting. And then we start to come into some trouble. How does a hotel manage the quality of a person’s review? There’s a study that was done by View Details
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
expected to see many entrepreneurs on the first day of class but was surprised by the students' diversity. Although about 60 percent had an active business idea they were working on, a substantial portion came from private equity or consulting backgrounds (e.g., View Details
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
Allison Ciechanover (Harvard MBA 2002) and Kunal Modi (Harvard MBA/MPP 2013), a manager at McKinsey & Co. in San Francisco. The influx of wealthy tech workers into San Francisco'sneighborhoods is the subject of a case... View Details
- 05 Jul 2017
- What Do You Think?
Can Innovation Save Us From Ourselves?
Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Consulting Group, and McKinsey emphasize a personalization strategy. They focus on dialogue between individuals, not knowledge objects in a database. Knowledge that has not been codified — and probably couldn't be — is transferred in... View Details
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
Darragh, a director in McKinsey & Company's Boston office, and me, on behalf of the Social Enterprise Initiative here at HBS. Q: Why was it important for the Social Enterprise Initiative to sponsor this research? A: The field of... View Details
Keywords: by Manda Salls
- 11 Apr 2017
- First Look
First Look at New Research, April 11
https://cb.hbsp.harvard.edu/cbmp/product/317089-PDF-ENG Harvard Business School Case 117-004 Rajat Gupta Rajat Gupta, former managing director of McKinsey & Company; a director of Goldman Sachs, Procter & Gamble, and AMR; and a... View Details
- 01 Aug 2007
- Op-Ed
Company Town: Fixing Corrupt Governments
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing... View Details
Keywords: by Eric Werker
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
So it was with great interest that I looked over the results of a recent small, unscientific survey by McKinsey of what CEOs were reading this summer. The most frequently mentioned book somehow had escaped my attention: The Seventh Sense:... View Details
Keywords: by James Heskett
- 08 Dec 2015
- Research & Ideas
You Won't Make It If You Fake It
consultant at McKinsey and for Treasury Secretary Larry Summers for six years before joining Google at 32. When she and Facebook CEO Mark Zuckerberg began working together in 2007, Sandberg requested that Zuckerberg provide her with... View Details
Keywords: by Bill George
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
formation, and innovation. He is also a partner of the international management consulting firm McKinsey & Company, where he is a leader of its Innovation practice. Chakravorti has advised over 30 Fortune 500 companies on innovation,... View Details
Keywords: by Martha Lagace
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
employee emotions, the list looks the same, although many add interpersonal support. Rarely—very rarely—does anyone mention progress in the work and how managers should support it. A 2009 McKinsey survey on motivating people at work... View Details
Keywords: by Carmen Nobel
- 25 Nov 2014
- First Look
First Look: November 25
https://hbr.org/product/venture-capital-at-the-harvard-management-company-in-historical-perspective/815047-PDF-ENG Harvard Business School Case 415-021 McKinsey & Co.-Protecting Its Reputation (A) On Tuesday, March 15, 2011, all 1,200... View Details
Keywords: Carmen Nobel
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global Institute, 72% reported using them to facilitate employee communication. We have studied internal social tools in various work settings, including... View Details
Keywords: Carmen Nobel
- 11 Nov 2014
- First Look
First Look: November 11
http://hbr.org/product/cree-inc-introducing-the-led-light-bulb/an/515026-PDF-ENG Harvard Business School Case 115-011 Virtual Revenue Recognition No abstract available. Purchase this case: http://hbr.org/product/virtual-revenue-recognition/an/115011-PDF-ENG Harvard... View Details
Keywords: Sean Silverthorne
- 01 Jun 2021
- What Do You Think?
Are Employers Ready for a Flood of 'New' Talent Seeking Work?
the United States, for example, millions of women left the labor force during the first two months of the pandemic. According to a study by McKinsey and Leanin.org, female workforce participation dropped to its lowest level in 32 years.... View Details
Keywords: by James Heskett
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
two-minute version is that after I left HBS I worked at McKinsey down in Texas. I learned two major things while I was there. First, the way to make money in commodities markets is to have superior information, to make better trades, and... View Details
- 03 Oct 2018
- What Do You Think?
How Should Managers Deal with the Challenges of Building an Inclusive Workplace?
effectiveness.” All of these comments help us to continue the examination of an important question: What are the most effective management approaches to inclusion? What do you think? Original Column Diversity and inclusion are universal topics among executives these... View Details
Keywords: by James Heskett
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
thinks they are important). The topic has reached the pages of the McKinsey Quarterly, especially its January issue, where Peter Bregman observes that "you can't get everything done, even if you follow the right system." He... View Details
Keywords: by James Heskett
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
transactions, products, and customers. Anderson, after graduation in 1995, worked at McKinsey where he got the idea for using time equations to estimate how the capacity demands by a transaction vary based on all the contingencies that... View Details
Keywords: by Sarah Jane Gilbert