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  • October 2015
  • Case

A Challenger's Strategy: Pinar Abay at ING Bank Turkey

By: Paul Healy, Gautam Mukunda and Esel Çekin
In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details
Keywords: Challenger's Strategy; Culture; Innovation; Performance Management; Talent Acquisition; Differentiation; Growth; Emerging Country; Banking; Digital Banking; Alternative Channels; Leadership; Change Management; Talent and Talent Management; Organizational Culture; Emerging Markets; Transformation; Banks and Banking; Innovation and Invention; Growth and Development Strategy; Banking Industry; Turkey
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    Thomas R. Eisenmann

    Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

    Keywords: advertising; broadcasting; communications; computer; e-commerce industry; electronic publishing; electronics; entertainment; fiber optics; high technology; home video games; information technology industry; infrastructure industry; internet; journalism; media; motion pictures; music; publishing industry; semiconductor; software; telecommunications; television; video games

      Brian L. Trelstad

       

      Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

      Keywords: education industry; health care; service industry; emerging market private equity; private equity (other); venture capital industry
      • 20 Aug 2015
      • News

      Innovation needed for long-term sustainability

      • 22 Jul 2021
      • News

      Three Keys to Unlock Lasting DEI Change in Organizations

      • 25 Dec 2017
      • News

      Employers Are Looking for Job Candidates in the Wrong Places

        Leemore S. Dafny

         

        Leemore Dafny is the Bruce V. Rauner Professor of Business Administration and the Mary Ellen Jay and Jeffrey Jay Fellow at the Harvard Business School, and Professor of Public Policy at the Harvard Kennedy School. Dafny is an... View Details

        Keywords: health care

          Unexploited Efficiencies in Higher Education

          This paper provides an economic model of a university for use in sensitivity and scenario analyses to enhance efficiency. Such modeling contributes to efforts to lower costs and increase college attainment. Executives at BYU-Idaho, identified as one of the most... View Details

            Kevin P. Mohan

            Kevin P. Mohan joined the Negotiation unit at Harvard Business School in 2012.  He teaches Negotiation and Deals in the MBA program, in the Owners, Presidents, and Managers program, and in a number of other Executive Education programs at Harvard. He also... View Details

              Ryan W. Buell

              Ryan W. Buell is a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches View Details

              Keywords: banking; e-commerce industry; fast food; financial services; high technology; hotels ＆ motels; insurance industry; restaurant; retailing; service industry; transportation
              • Career Coach

              Deborah Resnick

              consultant with McKinsey & Company, former Director of Professional Development for McKinsey's Midwest offices, and a current consultant and facilitator of leadership training at multiple tech companies, Deborah is a calibrated... View Details
              Keywords: Consulting; Consumer Products; Retail
              • 19 Jan 2022
              • News

              Author Talks: How to Gain a Competitive Edge with Organizational Culture

              • October 2017 (Revised October 2020)
              • Case

              Coaching Makena Lane

              By: Ethan Bernstein and Om Lala
              Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details
              Keywords: Executive Coaching; Employee Promotions; Career Transition From Consulting To Operating Role; 360-degree Feedback; Retail; Organizational Behavior; Personal Strategy ＆ Style; Mentoring; Coaching; Talent and Talent Management; Growth and Development; Employees; Leadership Style; Leadership Development; Management Style; Performance Evaluation; Personal Development and Career; Retail Industry; Australia; Europe; Canada; South Africa; United States; Asia
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                Eric J. Van den Steen

                Eric Van den Steen is a Professor of Business Administration at HBS, where he teaches strategy. He holds the Roy Little chair, established in honor of the founder of Textron. 

                Professor Van den Steen's research studies the fundamentals of strategy and... View Details

                • August 29, 2017
                • Article

                How to Successfully Work Across Countries, Languages, and Cultures

                By: Tsedal Neeley
                According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details
                Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success
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                • 30 Jun 2021
                • News

                Author Talks: Sandra J. Sucher on the Power of Trust

                  Matteo Gasparini

                  Matteo Gasparini is a Climate Fellow at Harvard Business School’s Institute for Business in Global Society (BiGS) and Associate Fellow at the University of Oxford. His research delves into the financial economics of sustainability and climate change. He investigates... View Details

                    Sunil Gupta

                    Co-Chair, Driving Digital Strategy

                    Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

                    Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications

                      Gary P. Pisano

                      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

                      Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals

                        John P. Kotter

                        John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details