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- All HBS Web (397)
- Faculty Publications (55)
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- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated According to a recent Gallup survey, less... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
viral load more than 200 copies/ml despite ART. The sample sizes of the three groups were as follows: PVI, n=21; incentive choice, n=19; and passive control, n=70. Main outcome measure: Virologic suppression (plasma HIV-1 viral... View Details
Keywords: Sean Silverthorne
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Behavioral Decision Making The Impact of 'Display-Set' Options on Decision-Making By: Karmarkar, Uma R. Abstract—The way a choice set is constructed can have a significant influence on how individuals perceive and evaluate their options... View Details
Keywords: Sean Silverthorne
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
Placing decision rights where these combined costs are minimal, the authors write, should lead to optimal decision-making efficiency and therefore better performance. Allocating decision rights in ways that maximize organizational... View Details
Keywords: by Peter Jacobs
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
reads like a tagline for a dramatic feature film. “He thought he was signing up to run a law enforcement agency,” Rivkin says. “He ended up with a job he didn’t sign up for. And God bless him, he pulled it off.” Mueller’s major challenge was also a major learning... View Details
Keywords: by Carmen Nobel
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
systematically analyzed their effectiveness in terms of impact per dollar spent. Beshears is part of an informal group of behavioral scientists who, a few years ago, discussed doing just that. Spearheaded by UCLA’s Shlomo Benartzi, and... View Details
Keywords: by Michael Blanding
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
Huckman says. "We've long had our clinical decisions in the hands of physicians who have had, in most cases, at least seven years of post-baccalaureate medical training. These are often technical decisions that can be very nuanced. So how do we help consumers have... View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what about tomorrow? According to a... View Details
Keywords: by Kristen Senz
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
But take care not to double count. Go-no-go choices involve only one option and don't qualify as two alternatives. Assumption Testing. "Facts" come in two varieties: those that have been carefully tested and those that have been merely asserted or assumed.... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.” “To lower morale and with it, production, be pleasant to inefficient workers; give them undeserved promotions.... View Details
Keywords: by Dina Gerdeman
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
in a recent article in Proceedings of the National Academy of Sciences, Harvard Business School professors Eva Ascarza and Ayelet Israeli suggest intervening at points along the algorithm’s decision-making chain using what they call... View Details
Keywords: by Rachel Layne
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
actions," says Gino. "Bringing this type of awareness to leaders walking into group decision-making situations could set up a different process whereby they benefit from what others have to... View Details
Keywords: by Michael Blanding
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
discrimination, you might be creating a blind spot." A manager’s toolkit for platform design The first step to building inclusive online platforms, says Luca, is for designers and decision-makers to recognize the potential for... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
Fourthly, although a low-profile corporation, Unilever was embedded in business systems and official decision-making worldwide. This was derived from the company's long-established position as a large firm in many countries, from its role... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
Leadership It’s Time to Reset Decision-Making in Your Organization What Leaders Can Do to Fight the COVID Fog How Remote Work Changes What We Think About Onboarding Acknowledging that people are having a hard time whether or not they are... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
reorient based on the new realities. While team launches set the course of a group at the moment it comes together, relaunches act as resets. The COVID-19 pandemic upending routines calls for relaunches to help leaders and team members... View Details
Keywords: by Sean Silverthorne
- 21 Dec 2011
- Research & Ideas
The Most Common Strategy Mistakes
need to acquire an airfreight company so they can compete in multiple forms of transportation. Similarly, there has been a tendency to define industries as global when they are national or encompass only groups of neighboring countries.... View Details
Keywords: by Joan Magretta
- 14 Feb 2012
- First Look
First Look: February 14
today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details
Keywords: Carmen Nobel
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
all of us. DeLollis: When it comes to race, technology, and tomorrow’s business outcomes, what advice would you give to CEOs, CMOs, and other top decision makers? Turner: I advise them that if marginalized people and women weren’t involved in the past’s View Details
Keywords: by Barbara DeLollis
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
executives on Wall Street. According to Chua, their research found that "people who were made to think about luxury prior to a decision-making task have a higher tendency to endorse self-interested decisions that might potentially... View Details
Keywords: by Sarah Jane Gilbert