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  • January 2022
  • Case

Hybrid Classroom - an Opportunity or a Threat?

By: V.G. Narayanan
When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details
Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry
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    Lakshmi Ramarajan

    Professor Ramarajan is the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Her research examines the management and consequences of identities in... View Details

    Keywords: nonprofit industry

      Ethan S. Bernstein

      Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He teaches the second-year MBA course Managing Human Capital, the... View Details

        Why They Do It: Inside the Mind of the White-Collar Criminal

        "A spectacular achievement" - Library Journal

        From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of corporate titans are regular fixtures in the news. But what drives wealthy and... View Details

        • Blog

        Inside the Learning: Program Formats Unpacked

        At the top of each program page on the HBS Executive Education website, you'll find the dates of the program, the location for the program (or for individual modules within the program), and what type of learning is involved. For example:... View Details
        • October 2021 (Revised December 2021)
        • Case

        Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

        By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
        As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
        Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
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        • August 2016
        • Case

        CEO Succession at Cisco (A): From John Chambers to Chuck Robbins

        By: Boris Groysberg, J. Yo-Jud Cheng and Annelena Lobb
        A smooth transition from former CEO John Chambers to new CEO Chuck Robbins had put Cisco in a position of strength. Looking back, the board reflected on what they had done well and what they might have done differently, and pondered whether another company might be... View Details
        Keywords: Information Technology; Management Succession; Technology Industry
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        • 2015
        • Other Teaching and Training Material

        Competitive Strategies Marketing Reading

        By: Jill Avery and Sunil Gupta
        Core Curriculum Readings in Marketing cover the fundamental concepts, theories, and frameworks that business students must study.
        This Reading illuminates the dynamics of companies in competition and offers a process for planning and executing marketing... View Details
        Keywords: Competitive Strategy
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        • October 2009 (Revised April 2021)
        • Case

        Ingrid Johnson and Nedbank Business Banking

        By: Michael Tushman and David Kiron
        This case discusses the issue of leading change at the business banking division of Nedbank, a prominent South African bank, between 2005 and 2009. (This timeframe, beginning just 11 years after Apartheid's end, covers Ingrid Johnson's leadership of this division... View Details
        Keywords: Leadership And Change Management; Leadership; Leading Change; Banks and Banking; Organizational Culture; Organizational Structure; Change Management; Leadership Style; Banking Industry; South Africa
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        • 2017
        • Other Teaching and Training Material

        Organizational Behavior Reading: Negotiation

        By: Max Bazerman, Francesca Gino and Katherine Shonk
        Core Curriculum in Organizational Behavior is a series of readings that cover fundamental course material in Organizational Behavior. Readings include videos and interactive illustrations to help students master complex concepts. Managerial, executive, and... View Details
        Keywords: Negotiation; Negotiation Preparation; Analysis; Cross-Cultural and Cross-Border Issues
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        • 16 Sep 2013
        • Research & Ideas

        Earnings Calls That Get Lost in Translation

        interactions between executives and investors are likely to increase, Yu says, so it's important for executives to keep in mind that they have a lot more to gain from... View Details
        Keywords: by Dina Gerdeman
        • 2017
        • Article

        Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

        By: Shashank Shah
        The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
        Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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          Lauren H. Cohen

          Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

          Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government

            Stephen P. Bradley

            Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

            Keywords: e-commerce industry; financial services; health care; high technology; internet; pharmaceuticals; telecommunications

              Luis M. Viceira

              Luis M. Viceira is the George E. Bates Professor in the Finance Unit  and a Research Associate at the National Bureau of Economic Research. His research, course development, and teaching focus on the areas of investment management... View Details

              Keywords: banking; education industry; financial services; nonprofit industry; retail financial services
              • Blog

              What's the Right Fit for You–An In-Person or Virtual Program?

              When Hitoshi Yamasaki of Mitsubishi applied to the HBS Executive Education Advanced Management Program (AMP) in 2020, he already knew something about the learning experience at HBS. Several years earlier, he had attended the General... View Details
              • November 2021 (Revised January 2022)
              • Supplement

              Scott Tucker (B): The Feds Catch Up

              By: Aiyesha Dey and Amram Migdal
              The case tells the story of the rise and fall of Scott Tucker, an entrepreneur, businessman, passionate race car driver, competitor, and owner of a professional racing team. From 1997 to 2012, Tucker built a nationwide network of payday lending businesses, becoming a... View Details
              Keywords: Business Ventures; Crime and Corruption; Ethics; Fairness; Financing and Loans; Personal Finance; Governance; Corporate Accountability; Corporate Governance; Governance Compliance; Governance Controls; Financial Services Industry; United States
              Related
              • 04 Oct 2016
              • Blog Post

              Why We Recruit: CVS Health

              Development team have been fantastic partners in helping us develop and execute successful recruiting plans on campus. The team is always willing to work with us on creative ideas. What recruiting tactics have you found most successful in... View Details
              Keywords: Health Care
              • 13 Apr 2009
              • Research & Ideas

              Kind of Blue: Pushing Boundaries with Miles Davis

              force them to listen—to each other, to the interaction between the company and its customers, and to the market. Q: Kind of Blue was recorded in two short sessions of only five and three hours, respectively, and Davis often used only the... View Details
              Keywords: by Martha Lagace; Music
              • 31 Jul 2008
              • Working Paper Summaries

              Communication (and Coordination?) in a Modern, Complex Organization

              Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman