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  • 16 May 2018
  • Blog Post

Internship Success: Mutual Growth Brings Intern and Enterprise Together

At HBS, Fernando Czapski, MBA 2019, was seeking an internship that would help him fulfill his career transition from engineering to product development. At Zillow, Melissa Tran, University Recruiting Programs Specialist, was responsible... View Details
Keywords: Technology
  • 07 Jul 2023
  • Blog Post

How to Create a Psychologically Safe Workplace

Candidates consider many factors when seeking new job opportunities – location, role, benefits, and compensation to name just a few. Yet there is another element that may be more difficult to explain on paper but is just as critical:... View Details
Keywords: All Industries
  • 09 Jun 2023
  • Blog Post

Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging

For organizations seeking to understand the actions needed to achieve their diversity and inclusion recruiting goals and to communicate their commitment to diversity and inclusion in the recruiting process, there are a lot of questions on... View Details
Keywords: All Industries
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality by financially penalizing... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2015
  • Blog Post

What I Wish I'd Known About HBS

professors. They make themselves available as resources, but I didn't ever seek advice or ask to meet my professors outside of class. I wish I had. What did you find out about yourself at HBS? This could be... View Details
  • 14 Feb 2023
  • Blog Post

Recruiting During Uncertainty: How to Meet Students Where They Are

The early 2023 job market is a story of mixed signals. Scrolling their LinkedIn newsfeed, students are seeing a sea of layoffs. Yet at the same time the unemployment rate has hit a 53-year low. Some companies are proactively seeking more... View Details
Keywords: All Industries
  • 22 Mar 2024
  • Blog Post

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)

and creating companies that could nurture ambition and talents in Africa and other nascent markets,” she shared. “I feel like I’m living my dream.” Nneka’s advice for students and alumni For students and alumni View Details
  • 2022
  • Working Paper

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

By: Michelle A. Kinch and Ryan W. Buell
Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Customers; Emotions; Service Delivery; Interpersonal Communication; Customer Satisfaction; Trust
Related
  • 14 Sep 2021
  • Blog Post

How to Support Your Employees’ Career Development

across industries and directly managed hundreds of employees who have grown their careers under her leadership. As part of her role, Fitzpatrick also regularly provides support to recruiting partners as they seek to recruit, hire, and... View Details
Keywords: All Industries
  • 2015
  • Article

Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World

By: Jeremy Friedman
This article seeks to understand the motivations behind the People's Republic of China's attempt to present an alternative development model for the post-colonial world and challenge Soviet leadership in the international communist movement in mid-1960s. When the wave... View Details
Keywords: Development Economics; Business and Government Relations; China; United States; Soviet Union
Related

    Mastering the VC Game

    Entrepreneurs who dream of building the next Amazon, Facebook or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do so, you need to woo, impress, and persuade venture... View Details

    • 26 Sep 2016
    • Blog Post

    An Interview with Corporate Relations Director, Kurt Piemonte

    roles in Asia. I also serve as the office liaison for the investment banks that seek to hire HBS talent. I worked in U.S. immigration law for many years before joining HBS so I provide basic immigration guidance to our international... View Details
    Keywords: All Industries
    • Research Summary

    Emotional Experience, Expression, and Regulation

    By: Alison Wood Brooks

    Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

    • 15 Aug 2024
    • Blog Post

    Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)

    about myself during this time of reflection led me to realize that my next move should be to start my own firm. As a portfolio advisor in Houston, I learned people value advice more than just stocks; they’re also looking for informed... View Details
    • 15 Aug 2024
    • Blog Post

    Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)

    As a portfolio advisor in Houston, I learned people value advice more than just stocks; they’re also looking for informed opinions on trusts and estates, financial planning, insurance, and more, each unique to their own situation. I... View Details
    Keywords: All Industries
    • 06 Oct 2020
    • Blog Post

    2+2 Where Are They Now Spotlight: Curtis Wu (MBA 2018)

    What was your undergraduate university and major?MIT, Chemical Engineering Why did you decide to apply to HBS via the 2+2 deferred admissions process?One of my mentors in college, Professor Barry Johnston, always encouraged me to seek out... View Details
    • Web

    Employment Data

    the compensation students received. Students Seeking Employment 73% Sought Employment out of the 73 that saught employment, 86% Received an Offer out of the 86 that received an offer, 80% Accepted an Offer 27% Did Not View Details
    • 2007
    • Report

    Competitiveness at the Crossroads: Choosing the Future Direction of the Russian Economy

    By: Michael E. Porter and Christian H.M. Ketels
    The report synthesizes, interprets, and draws implications about Russia's economic progress, applying the Porter competitiveness framework. It is part of a Strategic Audit of the Russian Federation, a broader set of research activities coordinated by CSR to provide a... View Details
    Keywords: Macroeconomics; Microeconomics; Globalized Economies and Regions; Policy; Business and Government Relations; Competitive Strategy; Competitive Advantage; Russia
    Related
    • October 2014
    • Case

    McKinsey & Company, 2012

    By: John R. Wells and Galen Danskin
    In 2012, McKinsey & Company (McKinsey) was the world's premier management consultancy, providing advice to CEO's and top executives of leading companies around the globe. Many consulting firms were bigger but few could match the reputation McKinsey had built over more... View Details
    Keywords: Consulting Firms; McKinsey; Strategy; Consulting Industry; North America
    Related
    • Web

    Resumes & Cover Letters - Alumni

    Chronological/Functional Hybrid (login required) Sample: Accomplishment Focus Resume (login required) Cover Letter Writing It is essential to send a cover letter with your resume to provide a recruiter with insight into your qualifications, experience, and motivation... View Details