Technology and Operations Management - Publications - Faculty & Research

June 2019
Supplement

Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

By: Michael W. Toffel and Dan Levy

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June 2019
Teaching Note

Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

By: Michael W. Toffel and Dan Levy

Teaching Note for HBS No. 618-019. View Details

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June 21, 2019
Article

When Tech Companies Compete on Their Own Platforms

By: Feng Zhu

One common complaint from third parties about platform businesses is that they see what succeeds on their platforms and then enter the most profitable areas themselves, often decimating third parties in the process. Studies have identified several motivations for... View Details

Keywords: Platform-based Markets; Platform-owner Entry; Digital Platforms; Market Entry and Exit; Competition

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June 2019 (Revised January 2023)
Teaching Note

Global Sourcing at Nike

By: Nien-he Hsieh, Michael W. Toffel and Olivia Hull

This Teaching Note describes how to teach the Nike case (HBS No. 619-008) in an operations/supply chain course or a corporate sustainability/ethics course. View Details

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June 2019 (Revised November 2019)
Supplement

JD: Envisioning the Future of Retail (B)

By: Feng Zhu and Shirley Sun

Supplements the (A) case. View Details

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2019
Working Paper

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu

The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details

Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India

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June 2019 (Revised October 2019)
Case

Kenya Railways: China's Belt and Road in Africa

By: Caroline M. Elkins, Prithwiraj Choudhury and Tarun Khanna

Keywords: Kenya; Africa

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Educators

June 2019 (Revised September 2021)
Case

GHN and AhaMove: Last-Mile Delivery in Vietnam

By: Kris Ferreira, Joel Goh, Dawn Lau and Tuan Phan

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9 Jun 2019 - 11 Jun 2019
Conference Presentation

Disrupting the Disruptors or Enhancing Them? How Blockchain Re-Shapes Two-Sided Platforms

By: Daniel Trabucchi, Antonella Moretto, Tommaso Buganza and Alan MacCormack

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2019
Working Paper

Migrant Inventors and the Technological Advantage of Nations

By: Prithwiraj Choudhury

We investigate the relationship between the presence of migrant inventors and the dynamics of innovation in the migrants’ receiving countries. We find that countries are 25% to 50% more likely to gain advantage in patenting in certain technologies given a twofold... View Details

Keywords: Innovation; Migration; Patent; Immigration; Innovation and Invention; Patents; Information Technology; Knowledge Dissemination

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May 16, 2019
Article

To Improve Food Inspections, Change the Way They're Scheduled

By: Maria Ibanez and Michael W. Toffel

Health inspections are an important tool to increase food safety, but there are still 48 million cases of food-borne illnesses and 128,000 hospitalizations every year in the United States. Our research finds that inspectors reported fewer health code violations as they... View Details

Keywords: Inspection; Scheduling; Food; Safety; Health; Governing Rules, Regulations, and Reforms; Performance Improvement

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