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All HBS Web
(2,791)
- People (18)
- News (1,125)
- Research (1,012)
- Events (1)
- Multimedia (2)
- Faculty Publications (414)
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- 11 Jan 2011
- First Look
First Look: Jan. 11
permission to lead. Troy, a customer service manager, endangered his job and his company's reputation by focusing on protecting his position, not helping his team; when a trusted friend advised him to change his behavior, the results were...
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Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,...
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Carmen Nobel
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
organizations implicitly communicate that budgeting will be participative, it establishes psychological contracts in managers. If managers subsequently experience budgeting that is inconsistent with their psychological contracts, then...
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Sean Silverthorne
- 03 Jun 2008
- First Look
First Look: June 3, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608081 Blogging at BzzAgent Harvard Business School Case 508-102 BzzAgent is a word-of-mouth marketing firm. The founder, Dave Balter, sees blogs as an important way to View Details
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Martha Lagace
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
and from electronic communication servers—the effect of open office architectures on employees' face-to-face, email, and instant messaging (IM) interaction patterns. Contrary to common belief, the volume of face-to-face interaction...
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Dina Gerdeman
- 23 Sep 2014
- First Look
First Look: September 23
http://www.hbs.edu/faculty/Publication%20Files/Kiatpongsan%20Norton%20PPS_31f17547-5033-401c-8ed2-ccc9b6a2b433.pdf Working Papers Bitcoin By: Böhme, Rainer, Nicolas Christin, Benjamin Edelman, and Tyler Moore Abstract—Bitcoin is an online View Details
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Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process...
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Martha Lagace
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
government relations is part of the inner circle. You can look at Turkcell and see it as a typical emerging-market story. Government intervention is everywhere. Regulators even set prices, service by service. The competition is tightly...
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by Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
Corporate Performance By: Brochet, Francois, Maria Loumioti, and George Serafeim Abstract—Using conference call transcripts to measure the time horizon that senior executives emphasize when they communicate with investors, we develop a...
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Sean Silverthorne
- 01 Apr 2008
- First Look
First Look: April 1, 2008
social networking, which both change and enhance existing service offerings. Another way that Weber Shandwick is adapting to new technologies is through an Internet-based platform called WeberWorks (3.0) that fosters View Details
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Martha Lagace
- 26 Sep 2006
- First Look
First Look: September 26, 2006
expertise of South African generic drug manufacturer Aspen Pharmacare are shown to be ameliorating misguided policy decisions by the South African government; communications campaigns, operational synergies, alternative distribution...
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Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
consistent with boardroom connections mattering most for firms that stand to benefit most from the information communicated and resources exchanged through the network of board members. Overall, our results suggest that board of director...
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Sean Silverthorne
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
questions in business history center around entrepreneurship.” A succession of other "firsts" followed, including major studies of the globalization of services whilst most of the literature remained focused on manufacturing,...
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by Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or View Details
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Martha Lagace
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
borrowers communicating their debt forgiveness to other borrowers, who then more often strategically default on their own obligations. This strategic default contagion is economically large. When the lender doubles debt forgiveness, the...
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Dina Gerdeman
- 08 May 2012
- First Look
First Look: May 8
bicycle sharing service to the city of Paris? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/912022-PDF-ENG Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/912023-PDF-ENG Gene Patents (B) Richard G. Hamermesh and...
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Carmen Nobel
- 06 Sep 2016
- First Look
September 6, 2016
buyer characteristics. Consider the experiences of condo developers targeting retirees who wanted to downsize their homes. Sales were weak until the developers realized their business was not construction but transitioning lives. Instead of adding more features to the...
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Carmen Nobel
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution given the historical roots of...
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- 27 Aug 2013
- First Look
First Look: August 27
and to sell media time. A second objective of the case is to understand the implications of social TV viewing, the audience engagement that results when people watch television with a smartphone or tablet in hand, participating in a virtual View Details
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Sean Silverthorne
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim testified before the Committee on...
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by Alnoor Ebrahim