Public Service - Publications - Faculty & Research

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

in the top 25 percent of charity care were 26 percent less likely to be sanctioned for upcoding than those in the bottom 25 percent. In addition, he looked at which hospitals provided medical education for residents—another public... View Details

Keywords: by Michael Blanding

15 Aug 2007
Op-Ed

3 Steps to Reduce Financial System Risk

set of investors who previously had limited access to complex derivative products. These include insurance companies and public and private pension funds. They see the products as a way to earn higher yield. The growing purchase by such... View Details

Keywords: by Mohamed El-Erian; Financial Services; Financial Services

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

these companies. The traditional Xerox product—for instance, a copier—was designed so that it could be operated and serviced in almost any country in the world. This meant not only constraints on how the product was engineered but also... View Details

Keywords: by Paul Gompers & Josh Lerner

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

companies must serve a social purpose. “Society is demanding that companies, both public and private, serve a social purpose,” Fink wrote. “To prosper over time, every company must not only deliver financial performance but also show how... View Details

Keywords: by Bill George; Banking

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details

Keywords: by Michael Blanding; Consumer Products

24 Jan 2005
Research & Ideas

Entrepreneurial Hospital Pioneers New Model

said Khanna, are these: How does someone become an entrepreneur in a developing country? How do they overcome all the barriers? How do they provide market-based services to the poor? Khanna is also working with Shetty on questions... View Details

Keywords: by Martha Lagace; Health

15 Aug 2011
Research & Ideas

A New Model for Business: The Museum

that web-based businesses would benefit from such expert curators. On the web, options for products, services, and information are virtually endless, too. It's daunting for customers, and there's an increasing body of academic research showing that the View Details

Keywords: by Carmen Nobel

12 Aug 2014
First Look

First Look: August 12

Publications August 2014 Journal of Economic Perspectives Seeking the Roots of Entrepreneurship: Insights from Behavioral Economics By: Åstebro, Thomas, Holger Herz, Ramana Nanda, and Roberto A. Weber Abstract—There is a growing body of... View Details

Keywords: Sean Silverthorne

01 Jul 2021
Office Hours

Readers Ask: Which Companies Are Transforming Work?

The COVID-19 pandemic accelerated workforce shifts that had been gaining momentum before the public health crisis, thrusting employers and workers into a new era within months. Joseph Fuller, a professor at Harvard Business School and... View Details

Keywords: by Kristen Senz; Retail; Manufacturing

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

Chuang, CEO of Aquent, an employment services company headquartered in Boston. In roughly half of the new initiatives Aquent has invested in over the last few years, Chuang estimates, "we have gotten too excited about a new product... View Details

Keywords: by Melissa Raffoni

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

in K-12 education, has brought to a collaboration with Hewlett Packard (HP) high credibility and access to key curriculum decision makers in the public education system. A leading designer, manufacturer, and View Details

Keywords: by James Austin

11 Sep 2007
First Look

First Look: September 11, 2007

choices that serve the should self (should-choices) when the choices will be implemented in the distant rather than the near future. This "future lock-in" is demonstrated in four experiments for should-choices involving donation, View Details

Keywords: Martha Lagace

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

evolution of the industry through the introduction of key service elements like flight attendants, in-flight meals, and loyalty programs. Each of these service elements, which are common today, was... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

21 Nov 2011
Lessons from the Classroom

The New Challenge of Leading Financial Firms

A worldwide economic crisis. Intense scrutiny from board members, customers, and government regulators. Expanding global markets. Public protests aimed squarely at your industry. Running a financial institution, never easy to begin with,... View Details

Keywords: by Carmen Nobel; Financial Services

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Starved for capital in an environment where all the usual money sources had dried up, many major commercial property owners took their companies public in the form of real estate investment trusts (REITs), heretofore a little-used option.... View Details

Keywords: by Roger Thompson; Construction; Real Estate

September 2021
Case

Brown Capital Management

By: Luis M. Viceira, Emily R. McComb and Sarah Mehta

Set in July 2021, this case looks at several growth strategies under consideration at Brown Capital, the second-oldest Black-owned asset management firm in the U.S. Since its 1983 founding, Baltimore-based Brown Capital has specialized in small company growth... View Details

Citation

Educators

Purchase

29 Aug 2006
First Look

First Look: August 29, 2006

produce another cutting-edge device quickly? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706496 Managing a Public Image: Cheri Mack Harvard Business School Case 406-096 Cheri Mack, an... View Details

Keywords: Sean Silverthorne

25 Sep 2000
Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

Seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that television, now in 98 percent of American homes, is... View Details

Keywords: by Peter K. Jacobs

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

create a customized car if they could not find what they were looking for on the Web site. However, GMBuyPower.com faces significant challenges. First, there are many people who believe that the public may want to buy computers online,... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

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