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All HBS Web
(3,486)
- People (68)
- News (832)
- Research (1,286)
- Multimedia (64)
- Faculty Publications (772)
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- 07 Mar 2005
- Research & Ideas
The Rise of Innovation in Asia
started with the need to find software smarts to prepare for Y2K, but now include a shortage of qualified, technically trained people in the States. India Favored Respondents said they are likely to send work to the following countries:...
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by Sean Silverthorne
- 27 Jun 2005
- Research & Ideas
The Potential Downside of Win-Win
pharmaceutical firm B creates a drug that treats the same ailment and prepares to bring the drug to market. According to best estimates, this new competition will reduce the price of A's product to $2.55 per pill. B would pick up 40...
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by Max H. Bazerman
- 01 Oct 2013
- First Look
First Look: October 1
prepared a grave for NBC as the 2012 London Olympics approached. Indeed, critics created #NBCFail to characterize their expectations. Yet, as the Games wound down, it was NBC that was smiling. Their forecast had paid off. They found that...
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Sean Silverthorne
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
us every two to four weeks during that period as we prepared a case study describing his efforts. He also gave us access to his daily calendar, as well as to assorted e-mail correspondence and internal memorandums and reports. From this...
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by David A. Garvin & Michael A. Roberto
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
preparing for the innovations that will define the future. This mental balancing act can be one of the toughest of all managerial challenges—it requires executives to explore new opportunities even as they work diligently to exploit...
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- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
specific case of Acme, sack the guy If the contract is watertight, be prepared to fight." In chastising those taking a more tentative position, Phil Clark asked, "Is leadership (presumably referring to that of both the CEO and...
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by Jim Heskett
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
physical facilities were prepared for. So the team decided to reconfigure the twenty Atlanta branches into three alternative models: Five branches were redesigned as "express centers," efficient, modernistic buildings where...
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- 06 Aug 2014
- What Do You Think?
What Is Warren Bennis’s Legacy?
sustenance for many of us helping prepare students for leadership.) His legacy is found in other influential practitioners and scholars of leadership. As I prepared the original piece on Bennis, Jay Lorsch,...
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- 07 Feb 2005
- What Do You Think?
If You Blink, Will You Miss?
blink. As Skip Corsini put it, "I believe a person with the attention span of a hummingbird who really knows his or her business is better prepared to deal with the world as it has become than someone who has to have every single...
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by James Heskett
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
significantly reduced. In fact, the WHO would probably be a more effective and nimble organization if it was half its current size, not double. The WHO's role in preparing for, providing early monitoring and managing pandemic crises...
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- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
(it has a reputation for the latter). It's a quandary for Jim's employer, of course, but withdrawing investment at the 11th hour would also put many poor farmers' livelihoods in jeopardy. Like many case studies prepared for classroom...
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- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
time we were preparing for a program with a group of CEOs, about 60, that came here in June. I wanted to prepare a case to help kick off that one-day session. This seemed like one that was something that...
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- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
Many of us learned at an early age the expression caveat emptor, or let the buyer beware. The phrase conjured up an image of a roiling, rollicking market that consumers best entered equipped for battle and prepared for disappointment—or...
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- 25 Jul 2006
- First Look
First Look: July 25, 2006
able to sustain large businesses in those countries even in the postwar era of hostility to foreign multinationals. It argues that the explanation is multi-causal. Unilever held first-mover advantages in both countries, but it was also View Details
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Sean Silverthorne
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
skills. However, should you decide, as we did, that the leverage lies much deeper, in the BE component, be prepared to think differently about what development really means and how to go about measuring and influencing it. Second,...
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by Martha Lagace
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
shareholder agreement, there will be less to argue about, and it's easier to keep the process orderly. Prepare For The Day Most family companies that live long enough will face the need for a buyout of one or more shareholders. You should...
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Retail
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Management Agency to evacuate certain hospitals in New Orleans because they were private. Many large retailing organizations with facilities on the Gulf Coast made extensive preparations in advance of the incoming hurricane. Only hours...
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by James Heskett
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The...
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- 20 Nov 2012
- First Look
First Look: November 20
Carney Abstract This experiment tested whether changing one's nonverbal behavior prior to an important social evaluation could improve performance on the evaluated task. Participants adopted expansive, open (high-power) poses or contractive, closed (low-power) poses,...
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Sean Silverthorne
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
these companies. The traditional Xerox product—for instance, a copier—was designed so that it could be operated and serviced in almost any country in the world. This meant not only constraints on how the product was engineered but also the View Details
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by Paul Gompers & Josh Lerner