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- All HBS Web
(2,947)
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- Research (1,541)
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- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely costly to both the... View Details
Keywords: by Leslie A. Perlow
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
growing dependency ratios at the level of the firm tell us, regardless of where we are in the world. But several deplored what has been done about them. According to Francine McKenna, "There's no pension crisis in the View Details
Keywords: by Jim Heskett
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
point is the most crucial—employee trust is hard to regain once it’s lost. E = Execute your organization’s post-COVID workforce plan in a timely fashion and evaluate your progress constantly. Ultimately, the TAKE framework is about... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
co-branding opportunities that they deserve. Two examples come to mind, the American Red Cross's use of 9/11 funds and the United Way executive scandals. Both of these events eroded consumer trust in these organizations and had a direct... View Details
Keywords: by Manda Salls
- 12 Mar 2013
- First Look
First Look: March 12
Chief Executive Officer, Thorsten Heins, must decide how to position the company for the future. The case allows students to understand the strategic dynamics in platform-based industries in general and to explore more specifically how a... View Details
Keywords: Sean Silverthorne
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
compromised productivity, and absenteeism. View VideoJoseph Fuller on measuring the costs of caregiving. (Courtesy Managing the Future of Work project.) If you consider that senior executives who make more than $100,000—arguably the most... View Details
- 02 Apr 2013
- First Look
First Look: April 2
of executing on its recently refined strategy. Opinions ranged across the following strategic issues: growing the firm's Asian footprint versus remaining focused in Europe; aiming to be a top performing mid-market View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
Using Public-Private Partnerships to Improve Firm Survival, Employment Growth, and Innovative Performance Authors:Chai, Sen, and Willy C. Shih Abstract Scientific research and its translation into commercialized technology is a driver of... View Details
Keywords: Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
challenge for firms based in suburban industrial parks. To stay relevant, they need to tap into urban hotbeds, but setting up operations there can be extremely expensive. In his work on global talent flows, Harvard Business School’s Kerr... View Details
Keywords: Dina Gerdeman
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing plan, from retail View Details
Keywords: by Jill Avery and Richard Edelman
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's View Details
Keywords: by Nick Morgan
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52164 forthcoming Explorations in Economic History Prizes, Patents and the Search for Longitude By: Burton, M. Diane, and Tom Nicholas Abstract—The 1714 Longitude Act created the Board... View Details
Keywords: Carmen Nobel
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
at Harvard Business School. The findings, interpretations, and conclusions expressed in this paper are entirely those of the author. They do not necessarily represent the views of the World Bank, its Executive Board, member governments,... View Details
Keywords: by Christian Ketels
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
answer is obvious. "Women executives have to be at least twice as good as their male counterparts to get to that level.” And Hugh Quick asked the possibly rhetorical question, “Could it be that some women are good at running things?”... View Details
Keywords: by James Heskett
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
worked in an organization that crossed far over the line where a pride in being the most prestigious firm in their industry became arrogance The result of this was stagnation and a rigid resistance to change, and the cost of this... View Details
Keywords: by James Heskett
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
wait for care. Patagonia lists the suppliers for each item on its website, while Southwest Airlines’ “transfarency” campaign pledges to save customers from hidden fees. After all, customers are already turning to Google searches and... View Details
Keywords: by Danielle Kost
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
articulate how innovative people think. So over a period of years, we interviewed hundreds of innovators and almost 5,000 executives to identify ways of thinking that distinguish innovative people from typical executives. What we found is... View Details
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
How can a company from an emerging economy manage to make waves in global business? Ask Embraer. The Brazilian firm also known as Empresa Brasileira de Aeronautica S.A. is the fourth largest commercial aircraft manufacturer in the world,... View Details
- 02 Jun 2010
- First Look
First Look: June 2
medical schools continue to focus on the basic sciences, to the exclusion of such managerial topics as running effective teams. The approach to executing reform appears to assume that practice managers and entrepreneurs can undertake the... View Details
Keywords: Martha Lagace