Publications

June 1994 (Revised October 2001)
Supplement

Mrs. Fields, Inc. 1993

By: Lynda M. Applegate and Keri O. Pearlson

A compilation of press remarks that detail the changes in control and management initiated by the company. View Details

Keywords: Organizational Change and Adaptation; Management Systems; Food and Beverage Industry

First Quarter 2013
Article

Big Data in the Age of the Telegraph

By: Caitlin C. Rosenthal

Daniel McCallum's 1854 organizational chart for the New York and Erie Railroad resembled a tree rather than a pyramid. It empowered frontline managers by clarifying data flows. View Details

Keywords: Big Data; Telegraph; Organizational Charts; History; Data and Data Sets; Business History; Information Technology; Organizational Structure; Rail Industry

Read Now

Fall 2012
Article

The Flattening Firm—Not As Advertised

By: Julie Wulf

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening... View Details

Keywords: Organizational Structure; Governance Controls; Decision Making

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31 Mar 2011 - 1 Apr 2011
Conference Presentation

Organizational Toolmaking: Transformations in the Influence of Experts

By: Anette Mikes

Keywords: Organizations; Power and Influence; Transformation

Comment

Professional Practice: Nonprofit Agency Challenges

By: Alnoor Ebrahim

Keywords: Practice; Nonprofit Organizations; Problems and Challenges

2009
Chapter

Creating Common Ground: Propositions about Effective Intergroup Leadership

By: Rosabeth M. Kanter

Keywords: Groups and Teams; Leadership; Organizational Design

August 2004
Supplement

CARE Commercials

By: John A. Quelch

Six television commercials illustrate CARE's current mission and branding strategy. Supplements the case. View Details

Keywords: Mission and Purpose; Brands and Branding

May 2003
Case

Environmental Defense

By: Forest L. Reinhardt

Analyzes the strategy and management of Environmental Defense, a leading environmental advocacy group, emphasizing the group's activity in the energy and agribusiness industries. From a strategy formulation standpoint, the case encourages students to think of the... View Details

Keywords: Strategy; Nonprofit Organizations; Energy; Relationships; Agribusiness; Agriculture and Agribusiness Industry; Energy Industry

April 2001 (Revised September 2001)
Case

ScreamingMedia Inc.

By: Paul W. Marshall and Michele Lutz

Keywords: Organizational Change and Adaptation; Strategic Planning; Web Services Industry

October 2000
Case

GE's Two-Decade Transformation: Jack Welch's Leadership Multimedia Case

By: Christopher A. Bartlett and Meg Wozny

General Electric is faced with Welch's impending retirement, and the question on many minds is whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the... View Details

Keywords: Leadership; Transformation; Organizational Change and Adaptation

Educators

June 1995 (Revised April 1997)
Case

Integron Incorporated: The Integrated Components Division (ICD)

A high-technology manufacturing company was recently given profit-and-loss "stand-alone" status by its parent. No longer a captive supplier, it must seek new markets for its technology and products on the outside world. Describes a benchmarking study by a group of... View Details

Keywords: Technology; Organizational Change and Adaptation; Restructuring; Manufacturing Industry

Educators

December 15, 2003
Article

Women Leaders and Organizational Change

By: R. Ely and Debra E. Meyerson

Keywords: Organizational Change and Adaptation; Leadership; Gender

2002
Chapter

Dominant Designs, Technology Cycles, and Organizational Outcomes

By: Michael L. Tushman and Johann Peter Murmann

Keywords: Organizational Design; Information Technology; Outcome or Result

November 1990 (Revised February 1991)
Case

L. William Seidman and the Resolution Trust Corp.

By: Richard H.K. Vietor

Keywords: Business and Government Relations; Organizational Design; Public Administration Industry; Financial Services Industry