Organization - Publications - Faculty & Research

Technology is changing financial institutions’ relationships with local businesses and sole proprietors, which account for half of America’s workforce. HBS professor and former head of the Small Business Administration Karen Mills sheds light on the ongoing... View Details

09 Apr 2019
Podcast

The prognosis for AI-assisted radiology

Improvements in machine learning and image recognition, and gradual acceptance by regulators, have brought innovative companies the threshold of the radiology lab. Bill sits down with HBS Professor Shane Greenstein to discuss one such company and the challenges of... View Details

30 Mar 2022
Podcast

Working with software robots

How far up the white-collar value chain is automation pushing and what's the optimal mix of human and machine intelligence? Bill Kerr interviews Daniel Dines, co-founder and CEO of robotic process automation (RPA) giant UiPath. View Details

17 Nov 2021
Podcast

Lisa Cook on why inclusion benefits the economy and economics

Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also reflects on her career path and her role in promoting diversity in the field... View Details

08 Sep 2021
Podcast

Cultivating an organizational growth mindset

“Tiger” Tyagarajan, CEO of professional services firm Genpact, on post-Covid workforce challenges, how to foster a culture of adaptability, and the imperative and benefits of diversity. View Details

08 Apr 2021
Podcast

Social Finance: trainers make the grade when students get good jobs

Social Finance has deftly aligned incentives around skills training. By pooling public and private resources and making job placement a shared goal, the nonprofit is providing proof of concept that could scale to address workforce development needs nationwide.... View Details

17 Feb 2021
Podcast

The value of knowing what you’re about: HR, diversity, and work-life balance

Self-awareness can be a strategic asset for businesses and individuals alike, says Edith Cooper. The former Goldman Sachs partner reflects on the evolution of the employer-employee relationship, the benefits of cultivating diversity and individuality, and how a new... View Details

18 Nov 2020
Podcast

WWT: IT innovation rooted in diversity and employee wellbeing

Corporate social responsibility and commitment to a local workforce can go hand-in-hand with profitability. World Wide Technology in St. Louis is managing to thrive while dealing head-on with the pandemic and social and racial issues. One of the largest minority-owned... View Details

06 Aug 2020
Podcast

Unilever’s workforce transformation: hard truths and help with change

Unilever is several years into a company-wide plan to revolutionize its workforce. Faced with the challenge of selling its employees on change as opportunity, the multinational offers job counseling, retraining, and assistance with career moves—within the company or... View Details

Publications

Publications

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High Performance Nonprofit Organizations: Managing Upstream for Greater Impact

62 Percent of Americans Lack a College Degree. Can They Solve the Labor Shortage?

Workers without Degrees Are Not Getting as Many Good Job Offers as It Seems

New Study Finds Disconnect between Community Colleges and Local Employers Looking To Fill Jobs

Beyond Bias: Improving Workplace Diversity in the Age of Algorithms

Ask Help Desk: Creating Community and Safety at Work While Omicron Surges

Mourning, Management, and Metamorphosis

Will the Facebook advertising boycott force the social media giant to change? Not likely

J&J is a company of the 'highest integrity.' Investors overreact to asbestos report

Microsoft Tries a New Role: Moral Leader

The Weirdness of Juggling Many Different Roles at Work

Fintech on Main Street: How small businesses are banking on new technology