Publications

April 1984 (Revised May 2011)
Case

Mike Walker

Describes Bill Hudson's attempts to constructively deviate from and change the culture of various work units that he has worked in over 26 years with ABC Electronics. View Details

Keywords: Change; Management Skills; Management Style; Organizational Change and Adaptation; Organizational Culture

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October 1991 (Revised July 1993)
Case

Bill Gates and the Management of Microsoft

In July 1991, Microsoft has achieved record growth and profitability in the PC software industry. The case focuses on Microsoft's founder and CEO, Bill Gates, and his top management team, as they seek to retain the innovation and spirit of a small company in a rapidly... View Details

Keywords: Organizational Change and Adaptation; Growth Management; Organizational Culture; Personal Development and Career; Information Technology Industry; United States

Educators

01 Mar 2016
First Look

March 1, 2016

this case: https://cb.hbsp.harvard.edu/cbmp/product/916414-PDF-ENG Harvard Business School Case 516-007 The Hain Celestial Group Hain Celestial manufactured natural and organic food and personal care products to be sold to retailers of... View Details

Keywords: Sean Silverthorne

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

or just difficulty. It is the responsibility of senior managers to evaluate the e-commerce initiatives and decide on the right measures for their organization and ensure that the measures are captured and responded to properly. To obtain... View Details

Keywords: by Marc J. Epstein

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

Frei. Their customers are better off and the organizations earn a disproportionate share of the profits over their competitors. Frei, who spoke with HBS alumni on June 4 in a session titled "Capitalizing on the Power of the... View Details

Keywords: by Martha Lagace

01 Sep 2006
News

One-on-One with Carter Roberts

44, has been charged by a bull elephant in the Congo, swum with penguins in the Galapagos, mingled with bison in the American West, and camped out among grizzly bears in Alaska. It’s all part of his job as head of a multinational conservation View Details

Keywords: Roger Thompson

01 Sep 2011
News

Extraordinary People

role that is most important to Harf is being the cofounder and chariman of DKMS, the blood cancer cure bank. Now the most successful organization of its kind in the world, he launched it in 1991 after losing his first wife to blood... View Details

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

between competitors in health care markets—whether payers or providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52843 May 2017 Strategic Organization Firms, Crowds, and Innovation By: Felin, Teppo, Karim R.... View Details

Keywords: Sean Silverthorne

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

Business Around Medical Conditions The starting point for developing strategy in any field is to define the relevant business or businesses in which an organization competes. Health care delivery is no different. Health care providers do... View Details

Keywords: by Michael E. Porter; Health

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details

Keywords: by Michael Blanding; Health

Article

Confronting Failure: Antecedents and Consequences of Shared Beliefs About Failure in Organizational Work Groups

By: M. Cannon and A. Edmondson

Keywords: Failure; Values and Beliefs; Organizations; Groups and Teams

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December 7, 2016
Article

Is Your Client’s Generational Transition Stuck?: How Changing the Ownership Model Can Create Traction

By: Josh Baron

Keywords: Family Ownership; Organizational Structure; Management Succession; Transition

2022
Working Paper

The Evolution of ESG Reports and the Role of Voluntary Standards

By: Ethan Rouen, Kunal Sachdeva and Aaron Yoon

We examine the evolution of ESG reports of S&P 500 firms from 2010 to 2021. The percentage of firms releasing these voluntary disclosures increased from 35% to 86% during this period, although the length of these documents experienced more modest growth. Using a... View Details

Keywords: Voluntary Disclosure; Textual Analysis; Modeling And Analysis; Corporate Social Responsibility and Impact; AI and Machine Learning; Accounting

SSRN

2022
Book

L'entreprise, une affaire de cœur

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

March 1, 2020
Other Article

Walking the Talk

By: Peter Tufano

Keywords: Climate Change; Business Education; Corporate Social Responsibility and Impact

May 2021
Case

Career at a Crossroads? (A)

By: James K. Sebenius and Alex Green

A career professional at a major consumer goods company, Kym Lew Nelson is hoping to negotiate a promotion to vice president, which would make her one of the senior-most African American women in the organization. But when Nelson’s white German boss arrives in the... View Details

Keywords: Culture; Negotiation; Race; Gender; Organizational Culture; Prejudice and Bias; United States

Educators

Article

Are Cost Advantages from a Modern Indian Hospital Transferable to the United States?

By: R. S. Kaplan, F. Erhun, V.G. Narayanan, B. Mistry and K. Brayton, et al

We use time-driven activity-based costing to estimate the cost of personnel and space for an elective coronary artery bypass graft (CABG) surgery at two U.S. hospitals, Intermountain and Baylor Heart, and Narayana Health (NH), in India. All three hospitals use modern... View Details

Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost; Organizational Structure; Performance Efficiency; India; United States

November 2014
Article

Evidence on Self-Stereotyping and the Contribution of Ideas

By: Katherine Baldiga Coffman

We use a lab experiment to explore the factors that predict an individual's decision to contribute her idea to a group. We find that contribution decisions depend upon the interaction of gender and the gender stereotype associated with the decision-making domain:... View Details

Keywords: Groups and Teams; Decision Choices and Conditions; Organizations; Gender

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April 2016 (Revised February 2018)
Teaching Note

Riot Games: Can Culture Survive Growth?

By: Boris Groysberg and Michael Norris

This teaching note gives instructors a guide for a discussion of Riot Games, a fast growing videogames firm with a strong, player-centric culture. It also offers references to research on culture that will allow students to decide whether or not Riot Games’ culture... View Details

Keywords: Organizational Culture; Growth and Development Strategy; Games, Gaming, and Gambling; Video Game Industry