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Show Results For
-
All HBS Web
(3,877)
- People (2)
- News (528)
- Research (2,741)
- Events (42)
- Multimedia (21)
- Faculty Publications (1,935)
- November – December 2011
- Article
Explaining Influence Rents: The Case for an Institutions-Based View of Strategy
By: Gautam Ahuja and Sai Yayavaram
Research in strategy has identified and tried to explain four types of rents: monopolistic rents, efficiency rents, quasi rents, and Schumpeterian rents. Building on previous work on political and institutional strategies, we add a fifth type of rent: influence rents....
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Keywords:
Institutions;
Influence Rents;
Generic Strategies;
Strategy;
Organizations;
Renting or Rental;
Economics
Ahuja, Gautam, and Sai Yayavaram. "Explaining Influence Rents: The Case for an Institutions-Based View of Strategy." Organization Science 22, no. 6 (November–December 2011): 1631–1652.
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
specializing in the burgeoning field of behavioral economics. "Standard economic theory suggests that as long as people understand the full consequences of their actions, they...
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- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
The computer age began some six decades ago with general-purpose machines with Star Wars-like names such as ENIAC and EDVAC. They were powered by vacuum tubes, big enough to fill an entire room, and developed by mathematicians under the...
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- 2015
- Discussion Paper
The Roles of Import Competition and Export Opportunities for Technical Change
By: Claudia Steinwender
A variety of empirical and theoretical trade papers have suggested and documented a positive impact of trade on the productivity of firms. However, there is less consensus about the underlying mechanism at work. While trade papers focus on access to export markets,...
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Steinwender, Claudia. "The Roles of Import Competition and Export Opportunities for Technical Change." CEP Discussion Paper, No. 1334, February 2015.
- 17 Jul 2012
- Working Paper Summaries
Why Do We Redistribute So Much but Tag So Little? The Principle of Equal Sacrifice and Optimal Taxation
Keywords:
by Matthew Weinzierl
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
way when it introduced faster, larger expresso machines that ruined the service experience for baristas and customers alike by shortening the contact time and obstructing their view of each other. Satisfying...
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- 01 Dec 2014
- News
Research Brief: The Power of Could
often do so by employing the lesson revealed by Zhang and her coauthors: The path to good might begin by embracing could.—Francis Storrs “Does ‘Could’ Lead to Good? Toward a Theory of Moral Insight,” by Ting...
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- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
years ago, he found the last serious analysis on firm growth was conducted in 1959, in Edith Penrose’s book The Theory of the Growth of the Firm. “I’d like to think we’ve...
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- Winter 2021
- Article
Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation
By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding...
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Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
- January–February 2020
- Article
Competing in the Age of AI
By: Marco Iansiti and Karim R. Lakhani
Today’s markets are being reshaped by a new kind of firm—one in which artificial intelligence (AI) runs the show. This cohort includes giants like Google, Facebook, and Alibaba, and growing businesses such as Wayfair and Ocado. Every time we use their services, the...
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Keywords:
Artificial Intelligence;
Algorithms;
Technological Innovation;
Business Model;
Competition;
Competitive Strategy;
AI and Machine Learning
Iansiti, Marco, and Karim R. Lakhani. "Competing in the Age of AI." Harvard Business Review 98, no. 1 (January–February 2020): 60–67.
- Web
Faculty & Researchers - Managing the Future of Work
The National Bureau of Economic Research. Shane’s research encompasses a wide array of questions about computing, communication, and Internet markets. Research AWS and Amazon SageMaker: The Commercialization...
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- August 2018
- Article
Creative Sparks or Paralysis Traps? The Effects of Contradictions on Creative Processing and Creative Products
By: Goran Calic and Sébastien Hélie
Paradoxes are an unavoidable part of work life. The unusualness of attempting to simultaneously satisfy contradictory imperatives can result in creative outcomes that simultaneously satisfy both imperatives by inducing search for, and selection of, novel and useful...
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Calic, Goran, and Sébastien Hélie. "Creative Sparks or Paralysis Traps? The Effects of Contradictions on Creative Processing and Creative Products." Art. 1489. Frontiers in Psychology 9 (August 2018).
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who...
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- June 2023
- Article
When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making
By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
As machine learning (ML) models are increasingly being employed to assist human decision
makers, it becomes critical to provide these decision makers with relevant inputs which can
help them decide if and how to incorporate model predictions into their decision...
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McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Transactions on Machine Learning Research (TMLR) (June 2023).
- Web
National Markets - The Art of American Advertising
along with the steamship and telegraph, also made possible the national distribution of products through an interconnected network of cities and towns. Singer Sewing Machines...
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- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn....
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Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
concrete evidence yet for other cultures, but the theory is not culture specific," he says. "We can't be definitive that this exact pattern of findings would play out in India, for instance, but...
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Keywords:
by Michael Blanding
- 12 Sep 2011
- Research & Ideas
The Untold Story of ‘Green’ Entrepreneurs
into electricity. The Jacobs Wind Energy Company would soon be a major player in creating machines that would electrify rural areas across America, and eventually be sold on all five continents. “We've lost the plot View Details
Keywords:
by Sean Silverthorne
- 2023
- Book
Beyond AI: ChatGPT, Web3, and the Business Landscape of Tomorrow
By: Ken Huang, Yang Wang, Feng Zhu, Xi Chen and Chunxiao Xing
This book explores the transformative potential of ChatGPT, Web3, and their impact on productivity and various industries. It delves into Generative AI (GenAI) and its representative platform ChatGPT, their synergy with Web3, and how they can revolutionize business...
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Huang, Ken, Yang Wang, Feng Zhu, Xi Chen, and Chunxiao Xing, eds. Beyond AI: ChatGPT, Web3, and the Business Landscape of Tomorrow. Springer, 2023.
- January 2017 (Revised March 2017)
- Case
IBM Transforming, 2012–2016: Ginni Rometty Steers Watson
By: Rosabeth Moss Kanter and Jonathan Cohen
To transform IBM for the next technology wave, Ginni Rometty, who became CEO in 2012, led divestment of declining businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and...
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Keywords:
Digital;
Technological Change;
Artificial Intelligence;
Data;
IBM;
Watson;
Internet Of Things;
Innovation and Invention;
Management;
Sales;
Information Technology;
Technological Innovation;
Transformation;
AI and Machine Learning
Kanter, Rosabeth Moss, and Jonathan Cohen. "IBM Transforming, 2012–2016: Ginni Rometty Steers Watson." Harvard Business School Case 317-046, January 2017. (Revised March 2017.)