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All HBS Web
(2,012)
- People (10)
- News (429)
- Research (974)
- Events (2)
- Multimedia (6)
- Faculty Publications (297)
- Web
Drew Fink Archives | Social Enterprise
Filter Results: (1) Submit Author Types Alumni HBS Staff SE Practitioners SEI Faculty SEI Team Students Topics Alumni for Impact Alumni Programs Arts Business for Social Impact Business School Executive Education Faculty Research Future...
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Christy Chin Archives | Social Enterprise
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Andrew Cone Archives | Social Enterprise
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Ananth Kasturiraman Archives | Social Enterprise
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Alex Thinath Archives | Social Enterprise
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Carrie Ruh Archives | Social Enterprise
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- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
balance internal resources. On the one hand, they need to focus some of their people on continually improving and growing the core business. On the other hand, they must free others to break all the rules in the name of growth and...
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Keywords:
by Paul Michelman
- Web
Kash Rangan Archives | Social Enterprise
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Afroza Damji Archives | Social Enterprise
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Aaisha Shah Archives | Social Enterprise
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- 02 Dec 2018
- News
An Emphasis on Teamwork
recently directed his support to the HBS Fund in support of program innovation. “The School’s consistent focus on making leadership the fundamental tenet of the curriculum sets it apart,” he observes. “It’s critical to placing business in...
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- Web
Corporate Finance: Corporate Financial Operations (CFO) - Course Catalog
Content and Organization As a consequence of differences in perspectives, finance leaders and other operators often fail to collaborate effectively. Finance teams focus on the value implications of core...
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- April 2006
- Case
Nutricia Middle East: Measuring Sales Force Effectiveness
Nutricia's Middle East and African region is transitioning from a trading to a customer focus. CEO Ernest Vandenbussche must decide how to market infant milk formula most effectively in a region where the information environment is much less rich than in other...
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Keywords:
Management Teams;
Salesforce Management;
Customer Relationship Management;
Emerging Markets;
Nutrition;
Performance Effectiveness;
Business Strategy;
Commercialization;
Health Industry;
Middle East;
Africa
Martinez-Jerez, Francisco de Asis, and Rachel Sha. "Nutricia Middle East: Measuring Sales Force Effectiveness." Harvard Business School Case 106-063, April 2006.
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Shivika Bhasin Archives | Social Enterprise
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- 11 Oct 2019
- News
Balancing Act
In a snapshot of the PresenceLearning leadership team taken this spring, CEO Kate Eberle Walker (MBA 2005) stands, smiling, just right of center. She’s flanked by three other women and four men—the gender-balanced C-suite she had been...
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- July – August 2011
- Article
Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units
By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have...
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Keywords:
Experience and Expertise;
Customer Focus and Relationships;
Learning;
Health Care and Treatment;
Service Delivery;
Performance Improvement;
Quality;
Groups and Teams;
Cooperation;
Health Industry
Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
- October 1997 (Revised July 1998)
- Case
Cultivating Capabilities to Innovate: Booz.Allen & Hamilton
By: Clayton M. Christensen and Bret J. Baird
Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because...
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Keywords:
Change Management;
Innovation and Management;
Management Teams;
Service Operations;
Organizational Culture;
Customer Focus and Relationships;
Decision Making;
Consulting Industry
Christensen, Clayton M., and Bret J. Baird. "Cultivating Capabilities to Innovate: Booz.Allen & Hamilton." Harvard Business School Case 698-027, October 1997. (Revised July 1998.)
- 08 Jan 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Private Equity
recruiter. In many firms, recruiting is handled by members of the investment team. While PE firms understandably want to stay lean, hiring the best young talent is critical. Making an “investment” in a dedicated recruiter not only frees up the investment View Details
Keywords:
Venture Capital / Private Equity
- Web
Shelby Longland Archives | Social Enterprise
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- 01 Jun 2009
- News
The Maestro and the Market
they enjoy a five-hour meal of thirty-some completely original, whimsical dishes prepared by Adrià and his team of thirty to forty cooks. The meal costs roughly 230 euros and represents hours of laborious research, testing, and...
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